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Rated 1 out of 5 stars

After trying to chat with their bot, with no avail, I saw that it was free to pick up. I arrived there and initially it was okay. Until I got to the counter. The attendant was rude and arrogant.... See more

Rated 5 out of 5 stars

Excellent fast service.Instant reply for any query on whatsapp. Specially for international customers that calm , humble and friendly counsellor named Ash helps you all the time by sending more detai... See more

Company replied

Rated 5 out of 5 stars

Where do I start? Such a great company and communication is on point. They respond to questions within minutes and delivery always turns up next day 100% recommended I can vouch for Ash on WhatsApp.... See more

Company replied

Rated 1 out of 5 stars

The order arrived with many items substituted for alternatives. Other items were not in stock and they calculated the refund wrong. Emailed them at end of December and again more recently. So far no r... See more

Company replied

Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Drives and Storage Service
  4. Telecommunications Service Provider

Written by the company

Mobile Phone Parts & Accessories Wholesale Supplier. iShine is one of the leading companies in the mobile phone parts and accessories, replacement parts supplier in the UK. The company also holds the stock of Samsung, Huawei, and Apple genuine and replacements parts in the UK. The company offers premium quality products at the market competitive prices. Happy to help you, from Start to End: our company feels proud to offer unparalleled customer care services. If the customer needs any help before purchasing. Just simply stay in touch with a team of experts and they will guide you in a better way. Our experts will be happy to help you even aftersales until the product is dispatched.


Contact info

2.9

Average

TrustScore 3 out of 5

127 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful products

Bought a product from the store and it broke one day after it arrived. Clearly unregulated products being sold

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

made an order at around 2pm and at 5:30…

made an order at around 2pm and at 5:30 i get a message to say its out of stock, every order we do there is always something missing due to there website saying in stock when it isn't. you ask for a refund and then have to chase them for days to actually get it

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Very good supplier

Very good supplier, very helpful when I need of prices/stock availability. Any issues are always sorted out and not just left! Delivery is always fast. Good quality of parts at very good prices. Will keep using for the future. Ash in particular has been very helpful when ordering and dealing with any issues that have arrose!

September 12, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 5 out of 5 stars

Always fantastic 😊

Always fantastic 😊
Great quality.
Reliable and fast service.
Ash is the highlight for me she looks after us extremely well and is always trying to go the extra mile. 🙏🏻

September 12, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 4 out of 5 stars

After bitterly complaining in a…

After bitterly complaining in a previous review about Ishine service - They have promised to give great service and resolved their problems with the courier concerned. So I'm happy to have trusted them to make another order + the delivery was correct and received the next day

September 10, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 5 out of 5 stars

Where do I start

Where do I start? Such a great company and communication is on point. They respond to questions within minutes and delivery always turns up next day
100% recommended
I can vouch for Ash on WhatsApp. She makes everything so much easier. Wouldn’t go elsewhere :)

September 9, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 5 out of 5 stars

Excellent fast service.Instant reply…

Excellent fast service.Instant reply for any query on whatsapp. Specially for international customers that calm , humble and friendly counsellor named Ash helps you all the time by sending more detailed photos and details of products. Thumbs up to all teams. Trade assurance and on time delivery.

September 7, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 5 out of 5 stars

Excellent

Excellent customer service very friendly and helpful they will help you with everything good shipping and reliable if something is wrong with the item they will refund you recommend them to all 👍

September 7, 2020
Unprompted review
iShine Trade logo

Reply from iShine Trade

We really appreciate that you took a time out to leave us such a nice comments. Our company values put customer satisfaction as top priority and we are committed to provide a quality products to all our customers.

Rated 5 out of 5 stars

Great service

I was a little dubious when I was asked to confirm my bank transfer with a screenshot but I needn’t have worried. Communication was good throughout and the price better than I could find elsewhere.

September 3, 2020
Unprompted review
Show reviews in all languages. (127 reviews)

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