Good product , delivery left a bit to be desired. Clearly stated that the Royal Mail 24 hour tracker service was being used . Ended up with Evri , took almost a week for the product to be delivered.
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See what reviewers are saying
An excellent, well designed key tab pointer. As a arthritic sufferer in my hands I find this simple device overcomes the problem of pressing the wrong key next to the one that actually require. I’ve j... See more
Great price, great product and great service, items were posted immediately on submitting my order. My local sorting office are a nightmare for delivery but ¡SOUL communications were fantastic on keep... See more
Brilliant Service! We are returning customers, our pink mailing bags, always arrive on time and are of great quality. We ship internationally, so it's important for us to ensure mailing bags are... See more
Company details
Written by the company
iSOUL.CO.UK focuses on providing fast delivery, competitive prices, and durable products that customers can trust. Whether you're looking for everyday accessories or innovative solutions for your devices, iSoul aims to enhance your experience with premium-quality items.
Contact info
Unit A2, Harrison Trading Estate, Longworth St, PR1 5DL, Preston, United Kingdom
- 07418098951
- social@isoul.co.uk
- isoul.co.uk
4.3
Excellent
41 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality cable
May 6, 2025
Your company supplied the item I…
Your company supplied the item I ordered but it was the delivery that leet you down I was given 2 different delivery dates and 3 different delivery times.
Pleased with product.
Thank You
April 29, 2025
Problem solved!
An excellent, well designed key tab pointer. As a arthritic sufferer in my hands I find this simple device overcomes the problem of pressing the wrong key next to the one that actually require. I’ve just re-ordered a few more for family and friends.
May 2, 2025
Confirmation emails and shipped emails…
Confirmation emails and shipped emails sent then received an email to say items had been refunded as they had no stock, so why send email to say shipped if no item existed to start with.
Money taken out of account should not have been cleared until items shipped to save the long refund process.
April 15, 2025
First package was lost in post
First package was lost in post. They immediately sent another
March 22, 2025
I wanted a charging cable for a Realme…
I wanted a charging cable for a Realme C21. I ordered one on the website that looked right, but when it arrived the connector was different. I would still like to receive the correct cable.
March 24, 2025
Fast delivery and good quality till…
Fast delivery and good quality till rolls.
Highly recommend.
February 23, 2025
Good price,rapid delivery.
February 19, 2025
Excellent products
February 19, 2025
Excellent fast service.
February 22, 2025
Brilliant Service!
Brilliant Service!
We are returning customers, our pink mailing bags, always arrive on time and are of great quality. We ship internationally, so it's important for us to ensure mailing bags are secure. Amazing customer service too :)
Would recommend!
February 14, 2025
USB charger lead
USB charger lead. Best price on the internet, arrived promptly, reliable bit of kit.
February 12, 2025
Amazing product support
Support for such a low cost purchase amazing. Above and beyond!
January 8, 2025
Unprompted review
Reply from iSOUL
Thank you for your kind words! We're pleased to hear that our support exceeded your expectations, even for a low-cost purchase.
Totally disappointed
Tried contacting iSoul by various methods and absolutely NO response which is infuriating. My item never arrived and the Royal Mail tracking number says ‘ An update will only be provided when we attempt to deliver your item’ Won’t ever use iSoul again.
February 2, 2023
Unprompted review
Reply from iSOUL
We’re really sorry to hear about your experience and the delivery issues. Please reach out directly so we can look into this and resolve the matter as soon as possible.
Replacement Tips
Ordered a pack of 4 replacement tips for contactless door opener and they lasted a couple of weeks with very little use before they wore away.
Only a cheap item I know but did expect them to last longer than they did.Reported to iSoul and included photos but they refused to do anything about the problem.
February 16, 2022
Unprompted review
Reply from iSOUL
We’re really sorry to hear about your experience with the replacement tips. Please contact us again so we can assist you with a solution and make things right.
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