iSpring Water Systems Reviews 932

The iSpring system is a very good value for the money. The directions are thorough, complete and easy ti follow and understand. What I found especially beneficial was the some extra push-connect fittings were included, as one of the corner elbow fittings on the filter unit was broken, perhaps in shipment, but was easily replaced from the extra fittings. Jonathon was also very helpful in with the product registration.

Jonathon was very prompt to take care of my needs.

We bought the iSprings RO system, I think it is the one with 6 filters (RCC7AK, pretty sure) anyway, I have reached out to their support a few times over the years and they (Francis) has been extremely helpful every single time I have reached out. They take care of everything right away and are excellent at answering any questions you have. It is a pretty nice system overall, the water tastes pretty good too. Overall review, it was pretty easy to setup (at least I thought so), when it is time to swap out the filters, it is pretty easy and easy to clean out all of the filter housing too. I have had other filtration systems in the past and this one seems to work rather well.
I liked the option that iSpring gave on the faucet as well, they gave a mount to be able to hook it up on the inside of the cabinet which is nice that we did not have to punch a hole through the countertop!

iSpring is a great company who sells great products and has excellent customer service. I broke my Filter Wrench and contacted the company via their website and got a very quick response from Robert who shipped me a new wrench the next day. Thank you Robert and iSpring!

I installed the ISpring UV filter as a final safety step to our existing water filtration system 2 weeks ago, replacing a UV LED filter that died 2 weeks after the 1 year warranty expired. I had no one to contact as Amazon no longer sold the product, and my attempt to get help by searching the internet was to no avail.
I feel much more confident that ISpring will help me through any problem that may arise in the future having a 3 year extended warranty and a readily accessible website and personal contact like Julius to help me out.

Over the past 15 years, I have had two iSprings under-sink RO unit and two countertop versions. They are amazing products and the customer service is next level. Anytime there was an issue or something seemed wrong I would reach out to them and make sure it was good. Julius or another employee was always in touch almost immediately to assist. Their warranty is also next level. Currently working with them on a whole home setup for my new place and cannot wait for more of their products. If you demand your water to be top notch, this is the company!

I purchased my new iSpring system and so far I love it!! I called get help with installation and to register the warranty and Robert was a great help!

If you are a diy'er, the iSpring equipment is almost plug and play. But better than that, they respond pretty quickly and are easy to work with. Every time I have an issue or need some hand holding, I seem to get an answer from Julius pretty quickly.

When installing a new hot water heater, we decided to also install a whole house Water filtration system. Both installations were done by a plumber. We are quite satisfied with the quality of the filtration system and the results it delivers with water that appears to be clean and odor free.

Jonathan was a HUGE help!!! I tried 3 different times to register my product, I finally made a phone call and the right person answered, Jonathan. Told me exactly what to do and within the minute my product was registered!!! Now that's customer service!!!!

I really liked how thorough the installation instructions are. The only thing I would like is if there was a better way to gauge when I need to change the filters. Like with my zero water pitcher, it had a TDS meter that let me know when I needed to change the filter, before the water started to taste bad.
I also had trouble with the registration process. I had to re-enter the information like 4 times because I left the “ext” field blank because I don’t have an extension for my cell phone. I eventually figured out to put “none” in that spot but it was annoying. Other than that, all is well. Thank you Julius for your help!

There aren’t many companies that still stand behind their products anymore. ISpring definitely took care of me on the issues I was having Lawrence took good care of the issue I was having. Thanks for the great service.

I purchased the iSpring GA1-BN Drinking Water RO Faucet from Amazon. When I received the package, I found there were missing parts. I called the support number. The support personnel was extremely helpful. He not only answered the phone quickly but also patiently found out what the issue was and found me the solution. Thanks, Jonathan! It was a great support experience that I ever had!

Great products and even better service. The new tank and filters have my RO system working like new with strong, consistent pressure. A big thank you to Laurence for making the warranty registration process quick and easy. I'm a happy customer and will be sticking with iSpring for the long haul.

Excellent product extremely easy to install. I caution not to over tighten the plastic tank valve, it will snap off. A metal tank valve would alleviate this issue
I contacted iSpring and spoke with Jonathan who was friendly and most helpful. He responded via email to advise a new tank valve was sent out by courier.
Excellent customer service was provided by Jonathan

I very satisfied with my 100 micron sediment filter and EDV2 .
It's simply amazing how much sediment ( rust ) is in our water. EDV2
Works great . Laurence is very helpful and addressed my issues I had with EDV2 .

I cannot speak highly enough of this company! We’ve been using their water filtration system for years now. We had a small leak which the excellent customer service representative, who helped us let us know that we had neglected to install the overflow stop valve, but despite that, he assisted us in replacing our system, even though we were beyond the manufacturer warranty date. Knowing how good their customer services, even if we had to buy the set up all over again I would totally do it just because I appreciate how helpful this company is and I love their product! I will never use another filtration system and they have a customer for life! Big thanks to Sean for helping us get our new set up asap!

Julius worked with me and helped me get through the warranty process. The system works just fine!

We are very happy with our RCC7AK-BLK. It replaced a professionally installed RO unit, which I couldn't service on my own. iSpring gave great pre and post sale advice and help- both in guiding me to the right unit (for refrig/ice maker use)- and Julius was great in post sale support. Install was straight forward and the water tastes more like bottled water.

Great experience with iSpring Filters. The products are high quality and work exactly as expected. Robert provided excellent customer service—friendly, knowledgeable, and very helpful throughout the process. Smooth ordering and fast delivery. Highly recommend!