I have never trusted ordering anything from overseas, IDS is definitely your going to for hard to sorse parts. Their customer support is top notch, just keep in mind the time difference and the confli... See more
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Israel Defense Store is terrible. Don't buy from them. You'll end up having to pay an import fee to a country that we give thirty billion dollars a year to. And if you refuse the package and want to r... See more
Company replied
I just ordered a conversion kit for my canik tp9 5 days ago hopefully I don’t get scammed because I’ve been seeing a lot of bad reviews lol and always ( GOD BLESS EVERYONE)
I ordered my watch from israel defense store, based in Israel, in the middle of the latest Iran war and during Passover holiday. Despite missles flying over the skies, restrictions on incoming a... See more
Company details
Written by the company
Israel Defense Store (IDS) is an Israeli producer and distributor of high end Outdoors & Tactical equipment.
Contact info
Israel
- israeldefensestore.com
Replied to 50% of negative reviews
Typically replies within 1 week
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Never got a tracking number and I never…
Never got a tracking number and I never knew when my package has been shipped or delivered been almost a month waiting and still waiting for my product

Reply from israeldefensestore.com

Reply from israeldefensestore.com
I never received my order

Reply from israeldefensestore.com
Extremely Poor Customer Service
I ordered an item and have yet to receive an email affirmation if said order or an update; although I see the card was charged a week ago for the item. I emailed and submitted a ticket on the website several times and still no reply. Pretty bad customer service.

Reply from israeldefensestore.com
Great products and good service.
Orpaz Single Steel Magazine Holster with Belt Clip Attachment
Hello,
I still haven't received the ordered goods. I hope you sent it to my address.

Reply from israeldefensestore.com
I found the FAB-Defence Flip Up Sights…
I found the FAB-Defence Flip Up Sights at a good price and placed my order and payment online. I then waited a couple of days and had received no confirming email as in the progress or acknowledgement of my online order. The payment is still marked as pending with my bank a week later. I found the contact details of Israeli Defence Store and wrote an email explaining the situation. I received a link back that wasn't all that clear about the exact progress of the order and destination marked as unknown. So yes I am still very confused as to what exactly is going on. The order process is pretty straight forward, I did get a reply to my enquiry, the rest is just confusing.
I didn't get anything I did you get a…
I didn't get anything I did you get a confirmation email I didn't get tracking info I didn't get what I ordered at all so this is definitely the worst online shopping experiences I've ever had you failed to do your part in every way I wouldn't recommend you guys to anyone..
Friendly but..
Friendly but... Shipping didnt work out, so I got no item. I called and wrote mails. They told me to release the package from custom control so I had to make researche by myself. Custom control and german post told me that the package is still in Israel. I told IDS the problem a few times but I still got no item and no refund. After one and a half months I called amex to get my money back. Wasted lifetime...
After two months my stuff arrived but the service stayed as bad as I wrote about: still bad...
Bait and switch is a morally suspect…
Bait and switch is a morally suspect sales tactic that is considered a form of retail sales fraud. I ordered a Gen - 4 Micro - Roni. I purchased it from IDS specifically because it was advertised to have an aluminum picatttiny rail When the Micro- Roni arrived it had a plastic rail and not an aluminum rail. I called this to their attention with no option for a resolution.
Good product very quick delivery
Recommend shop where to get items of FAB DEFFENSE
I was looking for ar15 folding grip and had many issue ordering on web shop in France.
When I found this website I found the item I was looking for so I placed my order.
Less than 2weeks I’ve got my order from Israel, I’ll order any other item of FAB defense from them when I need it!
Excellent choice if you need something of FAB deffense.
Got exactly what I ordered in perfect…
Got exactly what I ordered in perfect condition. Better price than most. Great
Awesome look and easy install
Boots On Time
Boots On Time
My canvas desert/commando boots arrived on the earliest day of the projected possible delivery time and are the same high quality as previous pairs I have obtained in the past from other suppliers. This boot is a standard classic and well suited for both desert and jungle conditions. I recommend this version from Israel Defense Store to anyone who needs a light weight but rugged boot at a great price.
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