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Rated 1 out of 5 stars

Try to recover my iPhone recover stops after 70% done. Only error message recover failed. Try to send a mail the support. they say reply with in 24 hours. Still no reply after 24 hours.........

Rated 5 out of 5 stars

I needed to restore a Windows 10 Home image file that was password protected and I couldn’t remember the password. The iSumsoft product deleted the password and I then restored the Windows 10 backup.... See more

Rated 1 out of 5 stars

Not even worth one star ! Purchased software to repair iPhone with blank screen, connected to phone, downloaded update, stopped while updating & said couldn’t continue , try again ? Tried about 10 ti... See more

Company replied

Rated 5 out of 5 stars

I can only speak for Windows 10 latest version lost password with a Microsoft account. My Dad died and this software removed his password and allowed us back into his PC. The software failed at first... See more

Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

iSumsoft is a professional studio which concentrates on developing password recovery tools for Microsoft Windows, Microsoft Office, WinRAR, ZIP, PDF, SQL Server, etc.


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It's a SCAM, don't waste your money

their software for word password remover never works.
they just steal your money. they are scam artists: as you can see they are selling their scam software on the web under different names (isumsoft, asunsoft, daossoft), to scam even more people.

April 25, 2020
Unprompted review
iSumsoft logo

Reply from iSumsoft

Hi,
Please kindly stop your malicious attacks and slanders. Is a company and website that has existed for 10 years a scam? Can a software program that never works be sold on Google for 10 years?

Rated 1 out of 5 stars

This is a scam! It doesn't work at all

This is a scam! In the free trial they say it can be recovered, but indeed It never work! and be careful, they're not selling you the program to recover, you're just buying a "credit", only ONE recovery, and if you lose your connection during the process, the credit is gone!
stay away from this awful company

April 7, 2020
Unprompted review
Rated 1 out of 5 stars

Awful.

As per all of the other reviews, didn't work, and wouldn't refund. I've contact their merchant. Should have googled reviews before wasting my time.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product which I have to use regularly to bring back PCs that had fallen off the domain where the local admin credentials are unknown.

March 3, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. The product does not work to unlock iphone or apple ID. 10 emails later they will not refund me, from other reviews it is more than likely I will never see the money again.

February 24, 2020
Unprompted review
Rated 1 out of 5 stars

isumsoft

isumsoft
i dont thiink it even deserves a star. i purchased this for 20.22 but apparently it has refunded. i feel sorry for whoever purchased this thinking that it would work, it sure didnt. so i went with itunes instead. it is so silly that i sent a complaint and they did reply but it was a robot, i sent more then 4 messages, still replying with the same thing. i will check if it has and i will give an update on wether they did refund or its just a stupid con i some how came across on. nothing to trust on the internet these days some things are to good to be true. STAY AWAY FROM THEM

February 22, 2020
Unprompted review
Rated 1 out of 5 stars

I purchased iSumsoft ms word password…

I purchased iSumsoft ms word password refixer and it does not work at all it only waste your time trying. Contacted them and they stopped replying as soon as i asked for a refund. I opend a dispute to get my money back. DON'T BUY THEIR PRODUCTS AND AVOID THESE PEOPLE

February 3, 2020
Unprompted review
Rated 1 out of 5 stars

purchased iSumsoft PDF password refixer…

purchased iSumsoft PDF password refixer and it does not work AT ALL. I requested my refund for over 1 month and I am still trying to recover my money- they are refusing to pay it back. avoid these people like the plague

January 29, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away at all costs.

Purchased password refixer and tried it 40 times on a Dell 9010 with Win 10 installed. Somehow the password stopped working. It is an uncomplicated password I use on all my computers during the setup phase. I e-mailed support and explained my problem. They sent me a newer version and that too failed to get my password back. On my last try, I let it run for nearly 24 hours and nothing happened. Several more e-mails back and forth. After 3+ days of frustrating attempts, I finally gave up and reformatted the 1 TB raided system and reloaded the OS and all the software I had previously loaded. I spent a entire day doing all this. I could not be without the computer any longer.
I would like to give this product 0 stars but I can't. Like others in the reviews, I am getting the run-around BIG TIME. I recently retired from an organization that has over 150 full time IT employees and over 15,000 computers. I sent them a e-mail recommending they NEVER use this software.
Too bad I didn't see these reviews prior to purchasing this. 4 out of 5 reviews were 1 star and the 5th one was only 2 stars. These reviews should tell this company something other than "there is a sucker born every minute". At this point, I doubt I'll ever see a penny of refund.

November 2, 2019
Unprompted review
Rated 2 out of 5 stars

Did not work as promised

Did not work as promised. Asked for a refund after uninstalling program and got a run around. Have sent a reply to their mail wanting me to contact service to fix the problem. I don't wan't their program and just want a refund. I hope they will send refund without further delay. Finally heard from this company and they refused the request for refund. Do not expect any help form this company if the program does not work. They will not honor any request for refund.

October 18, 2019
Unprompted review
Rated 1 out of 5 stars

iSumSuft product didn't work

iSumSuft product didn't work. I run the free version first and it show the users but not their password. Thinking that the software worked I bought the full version. The full version promptly removed all users including the administrator when I tried to add a new user. Without any account Windows 7 got caught in an endless loop of blue screens. The support group was no help. When I ask for my money back they referred me back to the support group. After a month and 20 e-mails later I still don't have a running Windows nor did I get my money back. So before you buy anything from a Chinese company read their refund policy first, this is the second time I got burned

December 4, 2018
Unprompted review
Rated 1 out of 5 stars

Isumsoft Product Key Finder

This is a Company that sells software that doesn't work. I bought a program called Product Key Finder so I could locate my Microsoft Office 2016 licence. This was clearly stated in the advertising that the product would do this. It didn't. After numerous emails, most of which were ignored, I gave up. I asked for a refund as they offered a thirty day money back guarantee. They were unwilling to do this and continued to ignore my emails. This is just another Chinese Company out to get your money. Please do not use them.

August 10, 2018
Unprompted review
Show reviews in all languages. (187 reviews)

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