Unfortunately, my experience was not positive. The items I received were dirty and stained as soon as I opened the package, which clearly shows a lack of quality control before shipping. It’s really... See more
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Great experience Easy order Fast delivery and good income Good Quality of product and packaging It’s not easy evaluated the product by some photo.
I had a good experience. The product I received was in new condition and it matches the picture. The delivery could have been faster but I was told about the delivery date so I was aware.
The prices are unbeatable; however, the delivery time was quite long. My first impression was that some of the products didn’t seem completely brand new — although I might be mistaken. They looked a... See more
Company details
Written by the company
Vendite fino al -70%: e non è uno scherzo. Vendite inaspettate, sorprese quotidiane, scoperte... questo è quello che ti aspetta ogni giorno sulla app Veepee, leader nelle vendite-evento online
Contact info
Via Tortona 27, 20144, Milano, Italy
- 02 4004 2003
- https://aiuto.privalia.it/
- it.privalia.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 48 hours
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Everything perfect
Everything perfect: excellent products at low prices. Received also before planned.
I do not think is correct to pay the…
I do not think is correct to pay the cost of returning a product that arrived defective
Online shopping at good prices
Online shopping at good prices
Excellent experience, simple and intuitive management.
The only two areas for improvement:
- Multi-brand shopping in a single order
- Shipping costs are very high
I have received material damaged and it…
I have received material damaged and it is not the first time. My experience with Privalia can be considered closed. I’m fully disappointed
Good products at competitive prices
Good products and brands at competitive prices. Deliveries are slow and the policy of returns is annoying.
The prices are unbeatable
The prices are unbeatable; however, the delivery time was quite long.
My first impression was that some of the products didn’t seem completely brand new — although I might be mistaken. They looked as if they had been previously opened or possibly returned, as they were slightly dusty and not in the condition you would expect when taking them out of the packaging for the first time.
That said, overall I believe the brand quality and the discounted prices are fair enough to compensate for the longer delivery time
Time of delivery extremely long
Time of delivery extremely long and description of goods is often unclear and missing important details. This is even more annoying considering high cost of return
Maybe one of the best app for shopping
Maybe one of the best app for shopping. Every day new articles, new brand, good prices.
this is the second time I ordered the…
this is the second time I ordered the same brand because of the price and knowing the quality of the product. I wasn't at all disappointed. Shipping has been punctual and as the company promised, it arrived on time.
Satisfied with the service
Satisfied with the service, fast and accurate shipping. It's a shame that 13 days passed between the actual order date and the shipping preparation date. For a pair of Braun toothbrushes, this might be a bit too long. I recommend specifying the expected processing time on the website or when confirming the order.
Order of shoes
Good experience, the shoes are likes the Sales post, the price is very conveniente and the lead time has been like the previsioni.
Top!
Great
Thankyou.
Articles arrived before than expected day, excellent service.
The articles are corresponding exactly as I expected.
Lovely, if something I need again I’ll use Privalia!
Satisfied
I recently bought two items and I’m very satisfied with my purchases, Privalia has always respected the shipping times. However, I sometimes don’t buy there because of the shipping costs or because the delivery times are longer than others.
Fantastic
Fantastic. Affidable.
I often buy clothes for adults and children, since 2018, only once did I have problems with a piece of furniture and they refunded me immediately. From Italy!love it
Good products and prices
The products offer good value
The products offer good value, but the packaging and delivery should be improved. The sealing label on a gift box was detached on arrival, so the box could not be used as a gift.
Good offer for the products bought.
Good offer for the products bought.
They must improve the delivery package and the courier. We have received one product which was a gift with a broken box. Not nice for a gift
Only 1 shoe inside the box
The package was crushed and the box inside was damaged, there was only 1 shoe inside the box.
I expected a more robust fabric and a…
I expected a more robust fabric and a bigger oper opening with more buttons to insert the quilt
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