We purchased tickets ahead of time & then our airplane was delayed. We couldn’t call from the tarmac so thought we could call when we arrived but lost over $150 in tickets because we couldn’t cancel t... See more
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Traveling by train in Italy was an awesome experience. Booking tickets through this website was easy and fast slow ghar hitch was not having wifi connection while traveling from Naples to Florence an... See more
As first-time train passengers, we could have used help in understanding the various numbers on the tickets (track no., car no. and seat no.). Numbers on the tickets were not labeled and there were no... See more
It was an amazing experience as I took nearly 4 to 5 train trips this time.. punctuality, neat and clean coaches, well informed display are of highest standards..trains travel speed is also a great... See more
Company details
Written by the company
At italiatren.com, we specialize in providing fast and easy train ticket bookings for journeys across Italy and Europe. As an official partner of Trenitalia, we grant our users access to over 4000 destinations, including iconic cities like Rome, Milan, Florence, and Paris. Our platform stands out for personalized service, supporting more than 30 languages, and our innovative digital tourist guide offering real-time travel recommendations. We’re the perfect choice for travelers exploring Italy at their own pace!
Contact info
United Kingdom
- https://italiatren.com/contact
- italiatren.com
3.0
Average
1K reviews
Hasn’t replied to negative reviews
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When we got sick with COVID just few…
When we got sick with COVID just few days before trip and cancelled trip, your agents gave us such a hard time to get a refund that we were forced just to forget about having our money back.
Leonora and Adolf Kazanovich
February 9, 2023
It was very easy to reserve tickets.
February 2, 2023
Quick & efficient
Excellent service! website is easy to understand and payment was smooth, defiantly will use again
February 2, 2023
The process was simple
The process was simple; the option to choose seats plus the free insurance makes it a great deal. We have travelled on the trains years and always enjoyed the experience.
Peter
February 2, 2023
Easy to purchase tickets
Easy to purchase tickets. Very understandable signage in the stations. Economical way to travel.
February 9, 2023
Good services
February 1, 2023
difficult to pay using credit card
During my web visit I face several problems to pay. Not accept credit card and stop the transation.
I perform several pass train acquisition and my information was not recover. I believe that can improve UX for customer point of view.
January 7, 2023
Had trouble with this website and phone number.
Had trouble with this website and could never get anyone to answer the phone number.
February 2, 2023
Very easy to book online
February 2, 2023
Quick comfortable train
February 2, 2023
Good service and in general, the staff is very helpful.
Good service but sometimes we know only 5 minutes before the departure which track to go to get the train.
It is very stressful.
October 30, 2022
Foreign Tourist Travel
Carriages were always very clean and the staff very helpful in assisting foreign tourists.
October 8, 2022
On time departure and arrival. I look forward to Leone/Torino high speed link completion.
On time departure and arrival.
October 7, 2022
We had a wonderful experience on…
We had a wonderful experience on several of your trains!
September 21, 2022
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