Accidentally ordered 2 items because one was already in my basket from previous browsing and there is no review your order process . they retain ALL your card details from previous orders including th... See more
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See what reviewers are saying
I’ve bought five Peepys, a couple of OuiOuis and one Moley plush over the last couple of years and my experience with ItemLabel has always been pleasant. My favorite part is that they’ll occasiona... See more
I ordered two items on the ItemLabel shop a little than a month ago, sadly my package got lost by my local delivery service, and the ItemLabel customer service was helpful during the whole process of... See more
I received a mix of plushes and sweaters recently. Zero complaints about my plushes. But one of my sweaters came with a hole and was ridiculously oversized (I received a refund for this one), and th... See more
Good Stuff
I've ordered from Item Label about 6 different times (outside the USA) and never had any issues. I'm actually always quite impressed with the quality of the plushies. They're very soft! Good times all around.
August 24, 2022
Unprompted review
Such A good experience
Such A good experience! When I ordered 3 “Peepy”s from them I didn’t know if they were legit or not. Turns out they don’t scam at all, though shipping could be slightly slow but besides that, my “Peepy” couldn’t keep the guests laughing and it’s such a good conversation starter! 10/10
August 6, 2022
Unprompted review
I payed 90$ for nothing
I've ordered from item label twice now. Everything went smoothly with the first order but when I ordered the second time I had my package sent back 3 times. I emailed Item label and asked for help and they said if I wanted the package reshipped I needed to pay for shipping again ( which is 30$ ). I ended up paying 90$ total for just shipping and I never got my package. I ordered 3 plushies (90$) so I ultimately lost 90$. I had tried contacting the shipping company and they said the reason the package got sent back was because itemlabel didn't have the right information filled out on some invoice papers. I emailed itemlabel about this and asked if they could fix that for when it got reshipped which they seemingly just ignored. I ended up just saying screw this and got a refund (90$ for the plushies, no refund on shipping ). If you're outside the US DON'T ORDER FROM ITEM LABEL.
April 15, 2022
Unprompted review
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