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See what reviewers are saying

Rated 5 out of 5 stars

ITrack FS100 tracker: easy to install, app is also easy to follow. Got this tracker for a great price on Amazon at £30. The membership seemed reasonable for what you need this for. Overall very happy... See more

Rated 5 out of 5 stars

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... See more

Company replied

Rated 4 out of 5 stars

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... See more

Company replied

Rated 5 out of 5 stars

Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and ye... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier

Written by the company

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ultra easy to install

Ultra easy to install, and so far iTrack is doing everything it says on the tin - looking forward to testing it out in various ways! They were also fast to respond to my enquiry with a useful, straightforward response - and recommended a product that was right for me, which also happened to be the cheapest option. Big thumbs up.

June 13, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi David,

Thanks for your review! It's good to know you've found our system easy to use.

Thanks, iTrack!

Rated 5 out of 5 stars

One phone call and my tracker is…

One phone call and my tracker is working perfectly. Thank you.
10/10

March 27, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking the time to leave us the review , we're glad to hear our customer service team dealt with your issue swiftly and efficiently.

Many Thanks , iTrack Ltd

Rated 5 out of 5 stars

Superb trackers and great customer…

Superb trackers and great customer service including lots of technical help over the phone. Would definitely recommend.

May 26, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi there,

Thank you very much for leaving us the review. Our customer service team strive to deliver a flawless service to help you get back to tracking quickly and easily.

Many Thanks, iTrack Ltd

Rated 5 out of 5 stars

Very helpful in running my business

This itrack system has been very helpful to me in running my business. I am able to know where my vans are at every minute in the day, which helps greatly when communicating with our clients.

May 1, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

It's great to hear how our devices are improving the flow of communication between yourselves and your customers. Thank you for taking the time to leave us the review.

iTrack Ltd.

Rated 5 out of 5 stars

Excellent Product and After sales service.

I bought the Itrack Caravan Angel over a year ago and found this product to be great and accurate. When I did have a problem ( of my own making) the company responded virtually immediately and assisted me to rectify it. Since then I have found service, advice and help to be absolutely first class and have no hesitation to recommend this Company to others - you will not be disappointed! Just renewed for another 12 months today.

April 17, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi,

Our customer service team strives to ensure that all issues are fixed quickly and diligently, meaning you have more time to be protecting your asset. Thank you for continuing your tracking with us.

iTrack Ltd.

Rated 5 out of 5 stars

Best ever to work with

they bend over backwards to help you in every way they can.If more companies like them,then life would be alot happier.Well done....and thanks!!!!!!

March 28, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi David,

Thank you so much for the comment. We really appreciate you taking the time to stop and leave us that nice review. Please don't hesitate to reach out for further assistance or if you have questions or queries.

Many Thanks, iTrack Ltd.

Rated 4 out of 5 stars

Hard to set up and the instructions are…

Hard to set up and the instructions are printed so small you need a magnifying glass to read

March 27, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for the feedback which has been passed along. We are always welcoming of feedback that can help us deliver a better product and service to you.

iTrack Ltd.

Rated 5 out of 5 stars

I have added my tracker for over 3…

I have added my tracker for over 3 years and it still works has well as when I first set it up

April 8, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking the time to leave us the review. It's greatly appreciated and helps future customers know that they are choosing a company with a real customer service team that strives to bring you the best experience possible.

iTrack Ltd.

Rated 1 out of 5 stars

Awful

Awful. App keeps crashing. Just get white screen. Support told me ‘well my app is working fine’. Website security certificate saying unsafe. So I can’t track my van. Terrible.

March 28, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product. So much detail given as well as great accuracy. Super strong magnet. Very robust rubber casing. Highly recommended

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Expensive mistake. Not long life at all .

Bought a caravan angel GPS tracker from this company as their website states the 'long life' battery lasts up to 3 years. Set up was quite easy, had to ring the helpline who were very helpful, and got it up and running.
The user interface isn't that self explanatory as it's designed for car fleet operators but once you get used to it it's ok .
The issue with this product is the battery died after 17 months and the caravan has only been towed a handful of times. This is key as, when stationary, the GPS unit only emits a signal once every 24 hours so should have lasted the claimed 3 years. Had I been out regularly in the caravan it wouldn't have lasted 12 months!
So, with the fairly expensive purchase price and £30 for a new battery this becomes an expensive choice and one that doesn't live up to it's claims of having a long life battery.
When changing the battery there is a risk of damaging the unit so other GPS systems quickly become much more attractive.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

A reliable and accurate GPS tracker

A reliable and accurate GPS tracker, value for money and easy to set up.

March 12, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi,

Thank you for taking the time to leave us the review! Glad to hear you're enjoying our products & services.

Many Thanks , iTrack Ltd

Rated 5 out of 5 stars

iTrack Review

Brilliant tracking service,Good app for tracing where you’ve been etc,Clear info,Renued subscription on a Saturday,Didn’t know it was done manually,Rang iTrack was up and running again in 5mins,Very good service,Thanks.

February 17, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi There,

We're glad you're finding our tracking software easy to use and get on with. With our software you can easily check the location of your vehicle via the app in seconds. Thank you for taking the time to write us a review , we do appreciate it! Please don't hesitate to get in touch with any further questions or queries.

Many Thanks , iTrack Ltd.

Rated 5 out of 5 stars

A VERY satisfied customer

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with easy to follow instructions & great on-line support but, i doubt you will need it.
WELL DONE & THANKS iTrack !

February 10, 2025
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking the time to leave us the review! We're glad to hear you've been finding our device easy to use , our customer support team is ready to handle any questions / queries if you have them!

Many Thanks , iTrack Ltd.

Rated 5 out of 5 stars

Thx! Really kind helpful guy when I rang as…

Really kind helpful guy when I rang as I had apparently ordered the wrong subs.

Don't appear to have had the £30 refund yet but was bril to be able to pay for the new correct version - it now works! We have a very ill disabled son so are grateful for your help.

February 7, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

I will pass the feedback along to our customer service team , thank you for the kind words. Our customer service team are ready to handle your issues , questions and queries. Thank you for renewing your subscription with us!

Many Thanks, iTrack Ltd.

Rated 5 out of 5 stars
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi there,

Thank you for taking the time to leave us the review! We appreciate you doing so and please do not hesitate to get in touch with any further questions or queries!

Many Thanks, iTrack Ltd.

Rated 4 out of 5 stars

Great product easy to use although…

Great product easy to use although sometimes it’s a little slow tracking on google maps but this may be due to signal strength and not the product itself

January 7, 2025
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Phil,

Yes this can sometimes be a case of Google Maps being slow or the signal in the area not being the best. You can always choose to buy a subscription for your device and activate live tracking at anytime meaning you can view it on our app / software.

Please feel free to get in touch with any questions or queries you may have! Thanks , iTrack Ltd.

Rated 4 out of 5 stars

Good company

Good company, delivery was next day

GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area

A small issue after paying for subscription was resolved quickly

Overall you get what you pay for, this is more of a consumer product rather than a professional tracker that costs hundreds of pounds

If you just want something non critical in a small family car then it's fine

I recommend adding sms tracking option

December 27, 2024
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking the time to leave us this review. There will be times where you encounter little or no GPS signal , our multi-network sim however , will search for and connect to , the most stable network available at that time.

Many Thanks, iTrack Ltd.

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