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See what reviewers are saying

Rated 5 out of 5 stars

I have had an A grade laptop from these guys for a week now, it has been brilliant, fast, stable and the battery is great. Their knowledge is very good and it inspires your confidence. I won't hesitat... See more

Rated 5 out of 5 stars

Bought a pair of Dell Ultrasharp U2518D monitors, refurbed grade A. Condition even better than expected - maybe the odd minor scuff on the case in not very visible locations but otherwise looked near... See more

Company replied

Rated 5 out of 5 stars

I have to say I am very pleased with the customer experience received by Crown Workspace - IT Resale colleague, Kamren Roberton. Kamren helped me select the equipment, based on our needs - ensured we... See more

Company replied

Rated 5 out of 5 stars

Purchased a lovely looking monitor but sadly, it went bad. I contacted the customer services and they without missing a beat offered to send me a replacement monitor out the next day. Even though we... See more

Company replied

Company details

  1. Computer Support and Service Company

Written by the company

High quality refurbished IT equipment from top brands at a fraction of the cost of buying new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plenty of choice

Plenty of choice, good pricing & good service.

September 26, 2024
IT Resale logo

Reply from IT Resale

Thank you for your positive review! We're thrilled to hear that you found our selection, pricing, and service to your liking. If you have any suggestions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Great site and process

The website is clear and you can see straight forward prices and delivery, what not to like a returning customer

August 28, 2024
IT Resale logo

Reply from IT Resale

Thank you for your review. We appreciate your repeat business and hope to work with you again soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service
Great products at great price
Excellent communication
Thank you

July 15, 2024
IT Resale logo

Reply from IT Resale

Thank you for taking the time to leave a 5* review. Please get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

Very good experience with this company

Very good experience with this company, we buy time to time different stuff regarding IT and we experience they are good in price and the staff is very cooperative.

July 15, 2024
IT Resale logo

Reply from IT Resale

Thank you so much for your business, we hope to continue working with you :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, and amazing value for money! Will definitely shop with you again. 😀

July 22, 2024
IT Resale logo

Reply from IT Resale

Thank you for your 5* review! We look forward to working with you again :-)

Rated 5 out of 5 stars

Really good laptop condition

Really good laptop condition. I have used IT resale several times before and will use again. When I've had any issues they have addressed them promptly and with no fuss.

July 15, 2024
IT Resale logo

Reply from IT Resale

Thank you for your continued business and your 5* review. We look forward to working with you again soon :-)

Rated 1 out of 5 stars

Bought a TV from these guys that never…

Bought a TV from these guys that never showed, tracking didn’t work and they haven’t responded to my emails. Avoid or you will get scammed too

December 5, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Hi Declan, please accept our apologies for the delay and lack of communication. I understand the TV was successfully delivered on the 13th December. We have since been in contact via email to apologise for the delay you experienced and to see if there is anything else we can help with. Customer service is extremely important to us, and we will ensure that we avoid this happening again in the future.
Please get in touch if there is anything else you would like to discuss.

Rated 5 out of 5 stars

Responsive, speedy and good quality

Crown ITResale were responsive and listened to my requirements carefully. I was very happy with the speed of delivery and the qualify of the monitors purchased. Would recommend them and use them for future purchases.

August 17, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for leaving us a great review, it means a lot to us. Our team are very happy that you are satisfied with your purchase and customer service you received. We hope to work with you again :-)

Rated 5 out of 5 stars

Great Idea and Company!

Ordered a monitor for next to nothing, arrived quickly and in great condition. Great idea for preventing e-waste and for saving a bit of cash !

August 31, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for leaving a 5* review! Please get in touch if we can help with anything else :-)

Rated 5 out of 5 stars

Monitors in great condition

Monitors in great condition and sent out quickly with the requested cables. Working perfectly. Thank you

August 10, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Hi Ellie!
Thanks for the review. We're pleased you're happy with your purchase. Get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

The product is excellent

The product is excellent, but delivery was postponed 2 times. This is down to the carrier NOT Crown IT

August 30, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for the review and understanding the delivery delay. We hope to work with you again :-)

Rated 5 out of 5 stars

Arrived on time and works perfectly to…

Arrived on time and works perfectly to date with no visible damage on casing

June 19, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for leaving a review. Please get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

Great experience

Great experience, Ibrahim was super helpful throughout. Very professional service I can't recommend highly enough!

May 4, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for taking the time to review us. We will pass this onto Ibrahim. Please get in touch if we can help with anything else :-)

Rated 5 out of 5 stars

Highly recommended

I’ve been using IT resale for about 3 years now for monitors. I needed to get a new laptop so had a look at what was available. The team mailed to advise me about a delay to it being shipped and as a sign of good will said they would send a higher spec machine than purchased.

April 24, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for taking the time to leave a review. The team are happy they that you were satisfied with your experience and look forward to working with you again soon :-)

Rated 5 out of 5 stars

Great price

Great price. Fully matched description. Well packed, dispatched and arrived on time. Will definitely use again.

April 12, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thanks for leaving a 5* review. We look forward to working with you again soon
:-)

Rated 5 out of 5 stars

2x Monitors

Very easy to use this company items were in excellent condition and worked like new

April 1, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for the review. Please get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

The item was exactly as described

The item was exactly as described, in almost perfect condition and arrived very promptly

March 11, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for taking the time to leave a review. We hope to work with you again soon :-)

Rated 5 out of 5 stars

Two monitor purchases

Two purchases, one issue with one item which was immediately sorted by customer services. Postage was quick and as indicated on the website, items purchased were also as described and great. Can't ask for more.

March 23, 2023
Unprompted review
IT Resale logo

Reply from IT Resale

Thank you for the review. We're pleased to hear the issue was rectified quickly. Please get in touch if there is anything else we can help with :-)

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