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Rated 2 out of 5 stars

I am not happy with the KFP / CBC progress. I am missing regular update about this case from IUVO (last info - December 29,2020). Mintos have handled similar problems better. Auto invest settings s... See more

Company replied

Rated 2 out of 5 stars

I'm client since before covid, during covid period, some partner just stop to pay, so i'm now stuck with 35% of my portfolio in default. 2 Warning : - their auto-invest process doesn't invest in t... See more

Company replied

Rated 4 out of 5 stars

On the plus side, their customer support is responsive and helpful. They will even call you if they need to clarify something. Payments are processed quickly and accurately. However, the website is... See more

Rated 1 out of 5 stars

Unfortunately, Russian loans are in limbo without any information or updates. All other P2P companies try to repay at least some/even little amounts of money (such as Twino, Peerberry) or constatntl... See more

Company replied

Company details

  1. Investment Service

Written by the company

We, at iuvo, are a group of young entrepreneurs who wish to re-define the way people manage their money, invest and get access to credit. Our team consists of experts in the financial services, consulting, marketing and IT industries with great passion for innovation.


Contact info

2.2

Poor

TrustScore 2 out of 5

535 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good platform

In the overall, Iuvo is a very nice platform. Easy to use and easy to automate.
The deposits and withdraws are fast.
I just don't give them 5 stars because Iuvo charges a fee when the investor sells his investments in the secundary market.

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for the positive feedback! We really appreciate it.

We would like to know if you have more ideas for improvement, so we can make iuvo even better for the investors.

Rated 4 out of 5 stars

Great, not excellent!

Above market average interest rates, relatively quick sell-out times.
The main downside is the visual and user design of the platform but this has also gradually improved with the time and the fact that wire transfers are not as fast as some other platforms

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for the response! We appreciate your feedback. Feel free to share your thoughts on how to make iuvo a better platform. We will be happy to hear them.

You can reach us at info@iuvo-group.com, by chat or by phone (visible on the website).

Rated 5 out of 5 stars

So far everything smooth

So far everything smooth.
Payments quick and fast.
Customer service very good, they call me from time to time to ask and inform me about different aspects.

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Carlos,

Thank you for the kind response! We appreciate your feedback. Feel free to share your thoughts on how to make iuvo a better platform. We will be happy to hear them.

Rated 4 out of 5 stars

Using the platform steadily

Using the platform steadily for 5 months now. No complaints or worries so far.

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Nikolay,

We are very thankful to see that our investors have good experience with the platform.

Don't hesitate to share your opinion and ideas for improvement, so we can make iuvo even better together.

Rated 1 out of 5 stars

Very dissapointed…

I tried this crowdlending platform after more than 20 others and so many others experiences. These are my conclussions:

1. Lowest % yield in the market (5-5.50%). They have the lowest interests above all platforms I have tried. I don't even know any other with these low yield. It can be around 5%, even lower due to the high cash drag.

2. High cash drag. Many days with not invested money.

3. Non current payments. I bought loans as current, but the day after there was tagged as "3-5 days late". How can it be possible??? It is unadmissible in a secure platform.

4. Bonuses: I created two different accounts to have different portfolios with different risks. I contacted customer care to know if I could maintain two different accounts and if I could receive a bonus indeed (only in one account, of course). They answer me that there would be no problem. Days later I receive a bonus of 90€ in one of the accounts, but some minutes later they made a withdrawal from my own account of -90€. So at the end, I invested 3,500€ and receive no bonus at all. Very dissapointed with that. Very bad customer care.

Conclussion: Avoid it. You can obtain better yield in other platforms. You can have a better customer support. You can have better Autoinvest tools.

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Angel Manuel Garcia Montesinos,

Thank you for your feedback!
We would like to address your listed points above:

1. Our average annual return rate for investors is 9,2%.
The interest rate of the loans on the platform starts from 5% and goes up to 14% on annual basis. As an experienced investor, you know that your return rate depends on the loans you invest in, which depends on what you have set as criteria to your Auto Invest. Every platform is different and offers different opportunities for investing. The same goes for the technical functionalities. Some Auto Invest setting that work on other platforms, may not work on iuvo. If your portfolio is not working in the most efficient way, you can always contact our Support Team or contact your Account Manager.

2. This again depends on your Auto Invest criteria. Some filters do not go well combined with each other.

3. The status of the loans shows if there is a delayed installment at the moment. Please, pay attention to the filters. The one after 'Current' is ""3-15 days delay'. This means that the first two days of delay are included in the 'Current' status, as sometimes some technical time might be needed to receive the data from the Originator that the payment has been made. Usually a credit company does not consider a loan in delay if it is less than 30 days. Iuvo is the platform that shows you what actually happens with the loan at any given moment. Counting the days of delay is additional information that we provide our investors with. If there is a couple days delay, it does not mean the loan is "bad" or that it will default.

4. There are other requirements in order to receive a bonus from our Refer-a-Friend program as well, not just the amount you deposit and invest. Some of them also depend on the person that refers you. You can review all of the requirements here: https://www.iuvo-group.com/wp-content/uploads/2019/01/2019.01.10-TC-eng-final.pdf.

If you have fulfilled all the steps and still had the problem, please contact us at info@iuvo-group.com, by chat or by phone (visible on the website).

Rated 1 out of 5 stars

Choose another crowdlending platform!!

I tried this crowdlending platform after more than 20 others and so many others experiences. These are my conclussions:

1. Lowest % yield in the market (5-5.50%). They have the lowest interests above all platforms I have tried. I don't even know any other with these low yield. It can be around 5%, even lower due to the high cash drag.

2. High cash drag. Many days with not invested money.

3. Non current payments. I bought loans as current, but the day after there was tagged as "3-5 days late". How can it be possible??? It is unadmissible in a secure platform.

4. Bonuses: I created two different accounts to have different portfolios with different risks. I contacted customer care to know if I could maintain two different accounts and if I could receive a bonus indeed (only in one account, of course). They answer me that there would be no problem. Days later I receive a bonus of 90€ in one of the accounts, but some minutes later they made a withdrawal from my own account of -90€. So at the end, I invested 3,500€ and receive no bonus at all. Very dissapointed with that. Very bad customer care.

Conclussion: Avoid it. You can obtain better yield in other platforms. You can have a better customer support. You can have better Autoinvest tools.

November 21, 2019
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform, easy to use autoinvest!

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Svetlina,

Thank you for the positive feedback! We really appreciate it.

We would like to know if you have more ideas for improvement, so we can make iuvo even better for the investors.

Rated 5 out of 5 stars

Excellent company!

November 21, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Nedelcho,

We are very thankful to see that our investors have good experience with the platform.

Don't hesitate to share your opinion and ideas for improvement, so we can make iuvo even better together.

Rated 4 out of 5 stars

Easy to understand and correct with the…

Easy to understand and correct with the investors. I have some advises about improvement: It would be great if more filters are implemented in the search menu like salary and education. Make rating of the originators by users in buy-back procedure. Issue more high interest credits like before. Credits with more than 13% are very fast out of stock.

November 21, 2019
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I have had a very bad experience with Iuvo, and I would not recommend them. I consider them highly untrustworthy and very dishonest.

November 20, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hello,

Could you please specify the difficulties you are experiencing with the platform and contact us at info@iuvo-group.com, by chat or by phone (visible on the website)?

Rated 3 out of 5 stars

Not long enough present on iuvo to give…

Not long enough present on iuvo to give opjectiv opinion about.

November 20, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Michael Angermeir,

Thank you for your comment!

We'll be glad to know your feedback when you'd like to share it with us.

If any questions come along the way, we will be happy to help. Reach us at info@iuvo-group.com or by chat on our website - www.iuvo-group.com.

Rated 3 out of 5 stars

website and operational performance are…

website and operational performance are great however returns are a bit lower than competition and not always are loans available resulting in idle funds

November 20, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hello and thank you for your feedback.

Please be informed that iuvo works only with stable companies, in a good financial condition, with confirmed methods about determining credit risks. Also, you should know that most originators keep at least 30% of the loans. This makes investing with iuvo safer for our investors even with a little lower annual return.

If you need any additional information, please do not hesitate to contact us back at info@iuvo-group.com, by chat or by phone (visible on the website).

Rated 5 out of 5 stars

I invest in iuvo because my savings…

I invest in iuvo because my savings found better place to rest for extra interests for me.

November 20, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Rada,

We are very thankful to see that our investors have good experience with the platform. Don't hesitate to share your opinion and ideas for improvement, so we can make iuvo even better together.

Rated 5 out of 5 stars

Easy to navigate and invest.

November 20, 2019
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Georgi,

Thank you for the kind response! We appreciate your feedback. Feel free to share your thoughts on how to make iuvo a better platform. We will be happy to hear them.

Rated 5 out of 5 stars

I like the weekly reporting

I like the weekly reporting, good newsletter and personal touch over the phone. Of, course portfolio and return is of big time interest, alongside with the buy back guarantee.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great platform!

Great platform and user experience. Simple to use, good returns. Only one drawback - it is not very mobile-friendly.
I would definitely recommend Iuvo!

November 20, 2019
Unprompted review
Rated 4 out of 5 stars

OK for now

so far it's ok. but it's been only 1 month. 2 loans are delayed for a couple of days. so i'm still waiting. only 4 stars because of the delayed loans (3 out of 20)

November 20, 2019
Unprompted review

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