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See what reviewers are saying

Rated 2 out of 5 stars

I am not happy with the KFP / CBC progress. I am missing regular update about this case from IUVO (last info - December 29,2020). Mintos have handled similar problems better. Auto invest settings s... See more

Company replied

Rated 2 out of 5 stars

I'm client since before covid, during covid period, some partner just stop to pay, so i'm now stuck with 35% of my portfolio in default. 2 Warning : - their auto-invest process doesn't invest in t... See more

Company replied

Rated 4 out of 5 stars

On the plus side, their customer support is responsive and helpful. They will even call you if they need to clarify something. Payments are processed quickly and accurately. However, the website is... See more

Rated 1 out of 5 stars

Unfortunately, Russian loans are in limbo without any information or updates. All other P2P companies try to repay at least some/even little amounts of money (such as Twino, Peerberry) or constatntl... See more

Company replied

Company details

  1. Investment Service

Written by the company

We, at iuvo, are a group of young entrepreneurs who wish to re-define the way people manage their money, invest and get access to credit. Our team consists of experts in the financial services, consulting, marketing and IT industries with great passion for innovation.


Contact info

2.2

Poor

TrustScore 2 out of 5

535 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Return according to the expectation

Easy to invest. Easy to work with the WEB site. Return according to the expectation

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

We are happy to know that your needs as an investor are met. Iuvo strives to provide an intuitive platform and is always looking for improvements.

Best regards,
IUVO team

Rated 5 out of 5 stars

Customer service is top of the line…

Customer service is top of the line compared to other p2p platforms (I use 4).

The Secondary market has fast trading if you want to liquidate loans.

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

Our team strives to provide high quality service. The satisfaction of the investors on our platform is our top priority.

Best regards,
IUVO team

Rated 5 out of 5 stars

Iuvo Group is very good option for…

Iuvo Group is very good option for portfolio diversification. Im investing few years with them already and everything fine.

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

We are happy to know that your needs as an investor are met. Iuvo is constantly working on its expansion and providing more opportunities to the investors.

Best regards,
IUVO team

Rated 4 out of 5 stars

Good service

Good service, very reactive, and very good tracking of lending companies. Not a problem in one year of investments. Could have a better interest elsewhere, but if you want security, this is the place to go.

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!
We are glad that you are satisfied with your experience on our platform.

We always strive to provide more opportunities for additional profit. If you are looking to increase your return, you can check out the promo offer by Access Finance and Easy Credit for 1% higher interest. It is available until the end of March.

Please feel free to contact us if any questions arise.

Best regards,
IUVO team

Rated 5 out of 5 stars

Iuvo

Always good support. High transparency.

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

Giving fast and quality responses is our support team's goal. Part of the values of iuvo is providing high transparency to the investors.

Best regards,
IUVO team

Rated 5 out of 5 stars

Best P2P platform

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

We are glad you are satisfied with the service we provide.

Best regards,
IUVO team

Rated 5 out of 5 stars

Great return and consistent cashow.

Great return and consistent cashow.
Client service is awesome

February 14, 2022
Iuvo Group logo

Reply from Iuvo Group

Hello,

Thank you for your feedback!

We are happy that you are satisfied with our service and with your return from the platform.

Best regards,
IUVO team

Rated 1 out of 5 stars

Currency Exchange is a total scam

To get of to a good start: I have invested for more than 1,5 years in Iuvo and have been very satisfied with their service. Employees have been lovely, my returns have been sufficient and cases of difficult loan originators seemed to be handled well.
After some time, I explored the possibility of investing in other currencies.

Sadly, I lately have encountered two problems:
1. Some troubles with originators have been dragging on for more then a year. This is noteworthy and somewhat worrying, but no reason for me to leave a platform alltogeher.
2. After trying to convert back some rubles to euro, I discovered the exchange rate was different from my expectations. After some exchange with the customer service who tried toe explain this difference as 'volatility' I made a little calculation myself and send it to the customer service to prove there was something seriously wrong:
"... The problem is not that the rate is not shown or unclear, the problem is that it is unfair. In other words, it conains a hidden fee that is not visible to the user and mentioned nowhere. That is not fair, not transparent and very disappointing.

For example, if I exchanged my dollars for euro now, given the values on your website as of 22-12-2021, I get 80.109064 RUB for every euro. Would I do the same with the rate on XE.com, a well known source, that would be 83.6049 RUB. That's a difference of about 4,2%

That would be no problem if you reversed the exchange rate for reversed transactions 1/80.109064 = 0.0124829 Euro per RUB. That is not the case, you don't charge that, you don't charge the XE.com rate of 0.0119606 Euro per RUB, you pay 0.011456 meager Euro per ruble, which is about 4,4% difference from the normal exchange rate and a stunning 9%

That makes your rate outrageously unfair both ways. For comparison, your competitor Mintos, in adition to showing their fees fairly, has less than a 0,1% difference between one way and another, and charges a fee (for Euro to Ruble) of only 70 cents per 100 euro. 0,7%.

I hope you will react to my little calculation, point out if I have made any errors and, hopefully, point out what you are going to do to fix this issue."

After this, the customer service tried to dodge the question several more times, tried to pin it on volatility again and at last told me I had no other choice than just to pay their rate (and get lost).

All in very polite terms of course, but disturbing and bordering fraudulent none the less. All my investments, running for more than a year at an interest rate of 10% would now yield a 1% profit, and with added inflation, no profit at all. That is Iuvo for you.

I'm wondering if they will answer to this review by saying how transparent their rate is (it is, their fee is not, you have to compare to normal sources to find that out) or how you have the choice to invest in other currencies (you have, but they don't tell you the fee is 9% of your total funds)

January 17, 2022
Unprompted review
Rated 4 out of 5 stars

Good and personal service

Good and personal service, interest rates are avarage, some funds have been in recovery for quite some time but the platform informs well about the status. I've been investing since 2019 and still happy with the overall performance.

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

A friend introduced me to IUVO

A friend introduced me to IUVO, telling me about the simple and secure platform. After a small reading i was able to invest with ease. Its secure, its trusted, its easy to use and its worth it.

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Good turned into bad for a short time

Unfortunately my opinion about Iuvo went from good to bad in a very short time.
1st, after they updated their system my portfolio is inaccessible (a lot of people complain about same thing) so I cannot sell my loans when I need cash. On my question when this will be resolved I received a cold bureaucratic answer "after the technical glitch is fixed", i.e. we don't know and we don't care.
2nd, the interests were significantly decreased which make them no longer attractive place for p2p investment. There are other platforms with way better loan interests w/o scoping their investors into those "silver" and "gold" membership groups.
3rd, over a month already they cannot issue credits from one of the best originators Kviku due to technical glitch again.

November 22, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hi Venelin,

Thank you for your feedback!
We deeply care about the investors on our platform. We have earned their trust with our hard work in the past 5 years. Yes, there has been a technical issue in the past week and we are working together with our partners to fix it. After that you will be able to open My Investments and list loans for sale, and new Kviku loans will be listed.

Best regards,
Iuvo Team

Rated 1 out of 5 stars

I stopped the autoinvest setting 8…

I stopped the autoinvest setting 8 months ago.
I'm still not totally refund.
Some loans are constantly being moved and moved again.
You can easily go in P2P lending but hardly get out.

November 14, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hi ataru kane

Thank you for your feedback!
Could you please contact us on info@iuvo-group.com with more information about your iuvo profile to look further into your case?

Best regards,
Iuvo Team

Rated 5 out of 5 stars

One of the best P2P platforms

I have been investing for one and a half year. The platform is easy to understand and to track your profits. I have not had any problem with IUVO. Customer Service always reply within a short time when I had some questions. Returns are pretty good in comparison with other P2P platforms. I recommend investing with IUVO!

October 22, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hi Alejandro,
We are glad to see that you invest in iuvo for more than a year. Thank you for your possitive feedback and your trust in iuvo. Our Customer Service is always ready to answer your questions and help you develop your own strategy.
Iuvo Team

Rated 1 out of 5 stars

Stay away if you value your money

I had started to invest with Iuvo in 2019 - pre COVID19. It seems that auto-invest was specialized for CbC loans, although the filter was set for high safety loans. 68% of my investments is now stuck with CbC, and every day I have less faith in getting my money back. More than 1 year has passed with no progress regarding CbC loans, If you contact Iuovo they will send you a generic response! Do not invest with Iuvo! Buy-back guarantee is only a number with no base!

October 16, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hi Jernej,

Thank you for your feedback!
The Auto Invest selects loans that match your strategy. CbC used to list loans granted to B and C class borrowers, which have smaller probability for delays.
As you can read from the information we published on our website, CbC stopped fulfilling their contractual obligations to iuvo and the investors, which include transfers for paid principal and interest, and buyback activation. We are having a lawsuit against CBC in order to recover the invested funds. More information about the progress on the lawsuit, which we achieved with the help of our legal partners, can be found on our website.

Best regards,
Iuvo Team

Rated 5 out of 5 stars

Iuvo feedback

I'm investing in Iuvo for the past 3 months and so far my experience with the platform is excellent! I really appreciate the help of Denis Petrov who helped me multiple times creating investment strategy and setting up automatic investment filter.

October 11, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group


Thank you for your feedback Stefan and for choosing iuvo for investing your money! We are happy to see that you enjoy the service Denis provided.

Best regards,
Iuvo Team

Rated 5 out of 5 stars

My money

In last three years i put some money to iuvo. I am very happy i can do this and i want to thanks iuvo for that!!!!

September 27, 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for sharing your experience with us!

Best regards,
Iuvo Team

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