Vanguard Reviews 

639
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Generally, Vanguard were fine, but they delayed proceedings. They delayed things as they hadn’t received certain documents, but they didn’t tell anyone they didn’t have said documents until I chased u... See more

Company replied

Rated 3 out of 5 stars

I’ve put average as they did get my case approved but the communication was not great, they didn’t tell me my creditors would like to see pay slips every 3 months, after approval I have not had much... See more

Company replied

Rated 4 out of 5 stars

Good service, made me feel at ease through each step. Only downside, would have liked to start paying at end of month, but because I get paid fortnightly, was a struggle in the well known difficult mo... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service. Transferred my HL & Fidelity ISA's to Vanguard at the end of 2019. I am thinking of transferring my pensions too but I am not yet convinced on the yields on the Life strate... See more

Company details

  1. Debt Relief Service

Information provided by various external sources

Here at vanguard we believe everyone is entitled to a certain standard of living. Each & everyone of our staff work hard everyday to help as many of our customers have the best possible solution to get debt free at an affordable rate. As one of the largest Insolvency Practitioners in the UK we see it as our responsibility to lead by example & always treat our customers friendly>


Contact info

3.8

Great

TrustScore 4 out of 5

639 reviews

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3.8

All reviews

(639)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have made myself so poorly because of…

I have made myself so poorly because of all the stress I caused for myself, suffered terribly of depression, vanguard have been there for me every step of the way and I can't thank them enough for all the help and support they have given me, I'm feeling much better than I did as I am able to focus more easily than I could previously on paying back monies that I borrowed from credit cards. many thanks to everyone of the representatives at vanguard for sorting my financial situation and giving me all the help that I needed.

September 15, 2019
Unprompted review
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Reply from Vanguard

Thank you for the great review Yvonne!

Rated 5 out of 5 stars

FREE

I can not thank you enough you do great work & I hope you help a lot more people

September 10, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the brilliant review Sandra!

Rated 5 out of 5 stars

Absolutely brilliant and helpful

Absolutely brilliant and helpful. They really put me at ease and explained things so I could understand. I thoroughly recommend them.

September 10, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the review and recommendation Julie!

Rated 5 out of 5 stars

Straight forward experience

Straight forward experience, great company to help you when you see no light at the end of the tunnel. I feel now I can finally live again thanks to the efforts and professionalism of this company.

September 10, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the fantastic review Christopher!

Rated 5 out of 5 stars

Best thing we ever did people at…

Best thing we ever did people at vanguard are brilliant from start to finish everything explained perfectly no hassle took all our problems away feel like a ton weight removed from our shoulders best we have felt in a long while thank you vanguard

September 3, 2019
Unprompted review
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Reply from Vanguard

Thank you for the fantastic review!

Rated 5 out of 5 stars

Have tried for several months to get my…

Have tried for several months to get my money matters under control with no success. However, since contacting Vangard have been able to sleep without worrying again and actually looking forward to payday again because for the first time in ages will have some money spare after bills have been payed. Vanguard so helpful so good. Thank you feel like I have my life back.

August 28, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the great feedback and review!

Rated 5 out of 5 stars

Simple and easy process which is fully…

Simple and easy process which is fully explained I each and every way. They advise you fully on all the different avenues and outcomes. I cant stress enough how good they are and how much happier I am now they have sorted everything. Thank you so much vanguard team!!!!

August 27, 2019
Unprompted review
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Reply from Vanguard

Thank you for the amazing review and feedback!

Rated 5 out of 5 stars

Helpful and patient staff handling the…

Helpful and patient staff handling the process which made it a good experience.

I was relieved to be dealt with by these people as I had did not expect it to be so straightforward.

Thank you.

August 27, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the great review Jill!

Rated 5 out of 5 stars

Excellent support through the whole…

Excellent support through the whole process. Every person dealing with my case have been warm and welcoming. Highly recommended

August 27, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the 5 star review!

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