Vanguard Reviews 

639
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Generally, Vanguard were fine, but they delayed proceedings. They delayed things as they hadn’t received certain documents, but they didn’t tell anyone they didn’t have said documents until I chased u... See more

Company replied

Rated 3 out of 5 stars

I’ve put average as they did get my case approved but the communication was not great, they didn’t tell me my creditors would like to see pay slips every 3 months, after approval I have not had much... See more

Company replied

Rated 4 out of 5 stars

Good service, made me feel at ease through each step. Only downside, would have liked to start paying at end of month, but because I get paid fortnightly, was a struggle in the well known difficult mo... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service. Transferred my HL & Fidelity ISA's to Vanguard at the end of 2019. I am thinking of transferring my pensions too but I am not yet convinced on the yields on the Life strate... See more

Company details

  1. Debt Relief Service

Information provided by various external sources

Here at vanguard we believe everyone is entitled to a certain standard of living. Each & everyone of our staff work hard everyday to help as many of our customers have the best possible solution to get debt free at an affordable rate. As one of the largest Insolvency Practitioners in the UK we see it as our responsibility to lead by example & always treat our customers friendly>


Contact info

3.8

Great

TrustScore 4 out of 5

639 reviews

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3.8

All reviews

(639)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful everything was sorted out…

Very helpful everything was sorted out so quickly. A big weight was lifted off my shoulders.very polite and worked really hard.
I would recommend this company to anyone that needs help financially.

August 9, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the brilliant review!

Rated 5 out of 5 stars

Life Savers

After entering into a complete debt spiral I didnt know where to go or what to do to get myself out of the awful situation that I was in. A friend recommended applying for an IVA it its changed my life. Vanguard where amazing talking me through every step of the way in a friendly and supportive manner. I really cant recommend Vanguard enough to anyone that needs help with debt issues but doesnt know where to turn.

August 8, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the excellent review Jaime!

Rated 5 out of 5 stars

From Rags to Riches.

I Was worried at the beginning too good to be true I thought!

I was expertly guided through to a truly wondrous conclusion!!

Vanguard advisors were available constantly right up to the

brilliant conclusion!!! Truly amazing, I'm so happy I feel twenty

years younger. Thank you so much Vanguard!

August 8, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the amazing review!

Rated 5 out of 5 stars

Vanguard did great in setting it up but…

Vanguard did great in setting it up but I am disappointed with the after care. I have asked for my representative to call me back and 24hours later no call and also when I have phoned I feel a couple of people who I did speak to are very patronising and made me feel I cannot phone them for advice

August 6, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the review Paula!

Rated 5 out of 5 stars

Outstanding

I could not believe how simple they made everything, by the end of my very first phone call they took so many worries away. Almost no paperwork and wasn't made to feel bad for the situation I'd got myself in.

August 2, 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the brilliant review!

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