I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more
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I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more
I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more
Company details
Information provided by various external sources
At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.
Contact info
38 Beach Road #29-11 South Beach Tower, 189767, Singapore
- partners@ivacy.com
- ivacy.com
Hasn’t replied to negative reviews
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James helped me out awesomely!!
I guess after five years the lifetime…
I guess after five years the lifetime subscription needed to be extended, and with a quick chat with life support from Aneketh I was quickly able to get my time extended. From a great price for a lifetime subscription, no issues with using the product, and having to reach out every five years to keep it going with someone helpful and efficient, all great here.
They updated my subscription
After uploading review on Trustpilot, they have updated my subscription but it still shows expiration date. I will update review again in couple of years to check whether they have updated my lifetime subscription for free of cost or not.

Reply from Ivacy VPN
Lifetime Membership Rocks
I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agent James who kindly assisted me and resolve the issue in no time. I appreciate how James looked after me and happy with Ivacy service!
Customer support was helpful
Customer support was helpful
Have a lifetime membership that expired and they helped me renew it for free seems it needs to be renewed every 5 years. Customer support rep James was very helpful and I was able to get it cleared up in 10mins
Great customer service and support
Great customer service and support! Great value for what you get. Would definitely recommend.
I have bought a lifetime subscription…
I have bought a lifetime subscription in 2019. When renewal was due because it's limited to 5 years. James has helped me straight away. And it was extended in just a few minutes. Very happy with the service
I was assisted by Aneketh when my…
I was assisted by Aneketh when my instance of Ivacy had issues. I previously purchased the lifetime license, but it was active on my account.
Almost perfect VPN service, except for few wrinkles
Service is almost perfect except for few rather annoying wrinkles.
For example - Android application for registered users still shows ads in notification area, which annoys me immensely.
Upd: fixed already.
Took me a while to get the member area form to be able to reset VPN password properly, so that user, that being me, would be able to set his own password, not use system generated.
I am still gathering my wits to try Linux wireguard config generator from Ivacy which apparently didn't work first time I tried it.
But we'll get there sooner or later. At least there is some progress in attempts to improve the service.
Customer support is pretty responsive and tries to resolve all problems ASAP.
Problem solved in minutes.
I had a problem and it was solved in a matter of minutes.
Bought a lifetime license several years…
Bought a lifetime license several years ago. License expired, talked to Mason and in 39 seconds it was active again, and the lifetime license was honored without any hassle. Great customer service!
Lifetime Subscription Renewal
I had to renew my lifetime subscription. James sorted it out for me in under a minute. Great service!
Ivacy VPN Access
Ivacy VPN Access
I've had the Lifetime version of Ivacy VPN and it's been reliable both in the US and when travelling internationally. I recently had to get my license extended, and that was a simple chat with Mason and a couple minutes later it was all set. Still continue to be impressed by the value.
Nice and efficient
Nice and efficient. Some tech answer was quickly and effective solved by Mason.
Thanks Aneketh for patient help when i…
Thanks Aneketh for patient help when i needed to use Ivacy on chrome. thank you
Support to extend the service
Contacted the support to extend my service...
Pb solved in 2 mns.... more quickly than I can expected.
Thanks Mason to be so reactive and helpful.
Good connection speeds
Good connection speeds, good choice of servers. Please add Malaysia to your list of servers as it's currently not listed.
lifetime subscription issues
I had issues with my lifetime subscription expiring. I spoke to Mason. He knew the exact issue and had me up and running in less than 60 seconds! Great job. Give mason a Raise!
James sorted the issue I had very…
James sorted the issue I had very promptly
Franklin helps me a lot!!!
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