I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more
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See what reviewers are saying
I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more
I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more
Company details
Information provided by various external sources
At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.
Contact info
38 Beach Road #29-11 South Beach Tower, 189767, Singapore
- partners@ivacy.com
- ivacy.com
4.6
Excellent
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and Support
Great product, and great profissional support by Mr. James. Thanks.
June 11, 2024
Unprompted review
Great customer service experience
I was assisted by Aneketh and my issue was resolved within 5 minutes. Kudos to Ivacy customer service
June 10, 2024
Unprompted review
ivacy vpn is the best vpn
ivacy vpn is the best vpn i have tried for many years. it provides secure connection and it is very easy to use it.
June 10, 2024
Unprompted review
I had to renew my "Lifetime"…
I had to renew my "Lifetime" subscription because the 'Lifetime' subscription, doesn't actually mean "Lifetime". Go figure, what a load of bullsh*t, anyway James helped renew my fake 'Lifetime' subscription that isn't actually 'Lifetime'. Although he did tell me to go see a 'guide' when I asked how to change my password, which is a little lame.
June 10, 2024
Unprompted review
Renew lifetime Ivacy account
I have a lifetime Ivacy account. I only didn't know that is needs to be renewed each 5 years. Mason helped me and renewed it.
June 9, 2024
Unprompted review
True lifetime plan and no issues resolving when expired!
Had an issue and James from support was most helpful in resolving my issue quickly by extending my lifetime plan, no question asked.
June 10, 2024
Unprompted review
Great customer service, good reliable vpn.
I had to renew my lifetime subscription after 5 years as it had expired, James at Ivacy's customer service was able to do so for me.
June 9, 2024
Unprompted review
Verry good app on the laptop
Verry good app on the laptop, but on my hand phone for moths now it wont let me login, it keeps saying error cant log in at this time try later,,, this has been going on for months now,, i have asked via mail what the problem is and never received any reply
June 9, 2024
Unprompted review
Worth your try
Been using for a few years with little issues of which is resolved very quickly when contacting support
June 7, 2024
Unprompted review
I purchased a lifetime subscription…
I purchased a lifetime subscription from social stacks when it expired after 5years.
After reaching the live chat, i received help from Mason who extended the subscription.
Support was perfect.
June 6, 2024
Unprompted review
Account problem solved
I had an issue with my account. I started a live chat with an agent named Mason. He helped me a lot. He solved my problem very quickly and flawlessly. He explained to me what had happened and just gave me a good service. Thank you Mason.
June 5, 2024
Unprompted review
Quick problem solving with Mason
Quick problem solving with Mason. Keep it up.
June 6, 2024
Unprompted review
Agent Mason was a great help
Agent Mason was able to understand my needs and help me resolve my lifetime plan problem in a timely manner. He also explained to me that how the plan works in details and provided me with solutions that prevent the same issue. It was a great experience.
June 5, 2024
Unprompted review
Hi from Portugal
Hi from Portugal
Thanks to James and Ivacy support, and can continue using Ivacy VPN.
June 4, 2024
Unprompted review
I just like the connecting speed every…
I just like the connecting speed every time
Thank you
June 5, 2024
Unprompted review
Love this service
Love this service. We have been using it for many years. Works great with no issues. Recently I had a question for customer support and I was helped very fast. James from customer support was very helpful and solved my problem very fast.
June 3, 2024
Unprompted review
James renewed my lifetime sub.
June 3, 2024
Unprompted review
Have been using ivacy for 5 years now
Have been using ivacy for 5 years now, and works great for my occasional use. Got a "lifetime" subscription which turned out to be 5 years, but customer support James was kind enough to extend this for another 5 years. Great deal!
June 3, 2024
Unprompted review
James promptly updated my due date.
June 3, 2024
Unprompted review
Good service
Good service. I had an issue and I worked with James on chat. He fixed the issue quickly and was a big help.
June 3, 2024
Unprompted review
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