WORST BRACELETTES EVER. we bought 3 pack of bracelets and 2 broke immediately. They replaced them but now all 3 fell apart,,,, go get dollar store jewelry before shopping at Ivv Hollow
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Victor made my wife’s diamond wedding ring, and multiple other bespoke items. The service was brilliant and the prices were very reasonable. I recommended Ivy Jewellers to some friends and they’ve had... See more
We were recommended Victor by a friend and so glad we were. He made our engagement ring and since then, two other beautiful pieces for me which are now family treasures. He and his wife Ines are alway... See more
We went to Victor to get an engagement ring. Having looked at lots of rings around Hatten gardens and not finding anything we liked, Victor was fantastic at creating a totally unique and beautiful rin... See more
Company details
Written by the company
IVY Jewellers is a highly skilled jewellery manufacturer, designer and craftsman with over 30 years of experience in hand making beautiful, traditional and bespoke jewellery.
Contact info
43 Kirby street, Unit 6, Arundel House, Hatton Garden, EC1N8TE, London, United Kingdom
- 07830252062
- info@ivyjewellers.com
- ivyjewellers.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Engagement Ring
Victor is brilliant, from the moment we met him to discuss an engagement ring design, we felt inspired by his advice and the level of detail he went in to whilst remaining, warm, friendly and engaging was more than we could of asked for. Then, through to receiving the ring where he treats you like old friends. The ring itself was a work of art and the love for his craft, pride, care and excellent workmanship are clearly visible in the final piece! Thank you so much Victor, you took our vision of what we hoped for to another level!! We look forward to sharing a bottle or two of wine with you soon!
Outstanding jewellers
I was recommended Ivy Jewellers by a colleague when looking for an engagement ring. They were absolutely fantastic every step of the way and the quality of the work was outstanding. There was no-one else I would consider for the wedding bands (she said yes). They are now our jeweller of choice and consistently recommend them to others.
A fantastic experience with a very knowledgable team
I had an amazing experience of buying my first diamond with Victor at Ivy Jewellers, and I wish I had known about them earlier! As a first-time diamond buyer I was fairly clueless about the type of diamonds that would fit the budget and style I was looking at for my engagement ring, Victor was a pleasure to work with and completely guided me through the whole process, he sourced a number of different diamonds for us to look at and choose together and provided some great practical advice about how we could achieve the trilogy setting I wanted.
The team at Ivy Jewellers absolutely know their stuff and are across all the design trends in engagement rings. I had originally ordered a ring from a well-known Mayfair store who had sold me an over-priced non-GIA stone and then tried to charge me an extra £3k as I wanted to have a slightly bespoke setting- there is none of this with Ivy Jewellers, they always recommend ordering gold-standard GIA stones and as Victor makes all the settings from scratch it’s completely bespoke to what you want. Working in Hatton Garden they are on the doorstep of the world’s top gem dealers abs are able to get some great deals. I highly recommend!
An amazing artist & very knowledgable
Was recommended by a friend to Ivy Jewellers for a engagement ring. I was spoilt for choice and well looked after. Since then have not looked back! Have purchased a couple of items in the last few years, all of them faultless and highest quality. Victor and his lovely wife are my go to duo for diamonds and jewellery. Highly recommend.
100% jeweller for life!
I was introduced to Victor by a colleague and from day one he was knowledgable and very happy to help and defo not a hard sell. I also double checked pricing, and he was super competitive. 100% jeweller for life now.
Perfect engagement ring
Perfect engagement ring
For a man it’s always stressful to choose the perfect ring and to make my future love the happiest woman on earth. I can’t be more thankful to Victor and Ines in making the most beautiful engagement ring for her. Szilvia, my fiancé was over the moon with the outcome.
Victor and Ines were very helpful and I really enjoyed being part of the whole ring-making proses. As I am a chef, quality and detail are very important to me and I really liked that IVY Jewellers are making each piece of jewellery with the same passion as I prepare each of my dishes. They put their heart into it and you can see in the result. I was recommend a trustworthy and reliable craftsman to make my loved ones happy.
Best there is
I can't recommend Victor and Ines highly enough. Victor and Ines have made two rings for me - both stunning.
They both take such care and come across as incredibly knowledgeable. There is also no doubt that you will get the best quality diamonds for your budget. (Unlike some of the high Street brand names that are so often a rip off.)
I have recommended them to friends who were looking for rings and they have all been so happy with Ivy Jewellers.
Personalised and unique pendants
Victor and Ines helped me design 3 stunning and very personal pendants for my wife Nicola to celebrate the birth of each of our children.
Every time it has been an inspirational and deeply emotional experience. Victor and Ines have been very helpful, knowledgeable, patient and most of all it has been fun being involved in the creative process.
I was made to feel very comfortable throughout, guided through the decision making with excellent communication and rewarded each time with a totally unique piece of jewellery.
With beautiful attention to detail and excellent craftsmanship, Nicola could not be happier and we have recommended IVY Jewellers to my whole family.
Amazing Jeweller! Simply the best!
Viktor was recommended to us by a family friend 12 years ago. He made my engagement ring and we were blown away, now 10 years later he has gone above and beyond again to provide us with the perfect eternity ring!
Viktor is honest, knowledgeable and I would strongly recommend him.
Engagement ring
I was recommended to Victor at Ivyjewellers by a close friend while shopping for an engagement ring. Victor made the whole experience feel exceptional. From explaining the basics of selecting a diamond, bringing me to his workshop to selecting the diamond, his approach to customer service is outstanding; he is communicative and flexible. He was able to work around my schedule and location. I'm so glad that I chose Victor to design my ring, rather than choosing a ring off the shelf from indistinguishable high street jewellers. I will use Ivyjewellers for my wedding rings in the future and recommend them to anyone.
Amazing Ring - Thank you Victor and team at Ivy Jewellers
I was introduced to Victor at Ivy Jewellers by a close friend when the time came for me to require an engagement ring.
Victor was amazing, listened carefully to our requirements and made some great suggestions re style and stones. He was an absolute pleasure to deal with and clearly is an expert in his field. We were impressed!!
When I picked up the ring it was absolutely stunning and EXACTLY what we wanted down to the letter. Victor and team nailed it!!!! My Mrs was delighted!!!!
Fantastic experience from start to finish and we will be going back to Victor for all our future jewelry needs.
AAA+ 10/10 Gold Star - Give Victor a call at Ivy Jewellers, you won't be disappointed.
Consummate Professional - Exceptional!
Victor is a consummate professional. Highly skilled, trustworthy and honest. He was incredibly patient and kind, coupled with a great sense of humour and humility. My ring is simply exquisite. Please do not go anywhere else. He is exceptional!
Professional Experience, Best Engagement Ring
I was recommended Ivy Jewellers by a close friend, it was honestly the best experience. Victor was professional and patient from the beginning, an experience I didn't receive from other jewellers. Each step of the process was explained, and many options given. The end result was a perfect, unique ring and was better than the sketches I had shown Victor! Thank you for making my dream ring a reality!
A jeweller to trust
When it comes to finding a jeweller, it’s all about trust. Having been recommended Ivy Jewellers by a family member, after just the first chat with Victor there was no doubt in my mind that this was the right person to make my ring... and he did an amazing job!
Communication was perfect and Victor and Ines were able to understand exactly what I wanted just from my sketches (skill)!
A bespoke ring at a very reasonable price, what more can a girl want.
Thank you Victor and Ines x
Trustworthy and knowledgeable
Very honest and knowledgeable I am so pleased I got the opportunity to have a bespoke high quality engagement ring made. Viktor was recommended to us by a family member and I can see us using Viktor for all pieces of jewellery going forward.
A fantastic jewellers
Victor made the most beautiful engagement and wedding rings for me. I would highly recommend him. My rings are stunning. My friend, who worked in the jewellery industry, originally recommended Victor. He has since made my eternity ring and very kindly re sized my grandmas engagement ring so I can wear it. Personal, thoughtful and highly professional
Quality and value
Victor made my engagement ring and wedding ring. I love them both - he's really experienced and knowledgeable and guided us through the process on time and to my husband's budget. Quality craftsmanship.
Fantastic jewellers
I initially met Victor and Ines when I was trying to sell a diamond from an engagement that went wrong. He offered a fair price and I was happy to part with the stone. Victor still enjoys making fun of me for my poor choice of girlfriend at the time.
I was so impressed with how friendly and genuine they both were was that I returned a few years later to make an engagement ring for my girlfriend - who is now my wife! Victor worked with me for a few weeks sourcing the right stone and eventually set it himself in platinum.
I was so happy to recommend Victor to my friends and family. My sister's engagement ring came from Victor and Ines and she is delighted with it. My best friend had a beautiful yellow diamond ring made for his wife with them. My mother had lots of jewellery made for her all her grandchildren - Victor was especially kind to her and she really enjoyed visiting the workshop.
His associate Terry is also a nice chap. Top people to work with and I'm happy to know them as friends now.
Super friendly, knowledgeable and trustworthy
We were recommended Victor by a friend when looking for the perfect engagement ring and are so glad we went to see him. We were looking for a special stone which seemed elusive but he helped us find the one and I’m so proud of the ring I wear every day. He then made our wedding rings, and later a pair of halo diamond earrings and a special sapphire ring for my 40th birthday. Each interaction has been fantastic - he is an oracle on all things sparkly, super friendly and accommodating and is clearly passionate about what he does. And because of that, he creates some really beautiful pieces, all at prices we were very comfortable with. Once you start delving into the jewellery business, it feels like such a minefield so it’s nice to have someone on hand who we know we can trust. We don’t feel we need to go anywhere else and will definitely use him again if I’m lucky enough to be able to expand my collection one day!
Just Wonderful!
I was recommended Victor by a very trusted friend, and I can honestly say that the whole experience was just wonderful! I use the word “experience”, as Victor has such incredible knowledge and passion for what he does, I thoroughly enjoyed what I assumed was going to be an extremely stressful time for me!!! With his guidance and expertise my girlfriend (now fiancée!) was over the moon! We both couldn’t be happier with his outstanding work ! Highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








