While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of the repairs, often noting that their items returned looking as good as new, or even better. Many appreciate the staff's helpfulness and responsiveness, making the entire process smooth and efficient. People frequently highlight the quick turnaround time for repairs and the professional approach to their products. The quality of the work is a recurring theme, with many expressing satisfaction that their beloved items were saved and reinforced.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficient, high-quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that repairs make items "good as... See more

Product

Users describe positive interactions with the product. Many customers are thrilled with the repairs to their... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought of buying a new pair, then thought i would try this service out, wow, what a result. So pleased with the level of quality achieved, just brilliant. Mine were grey Levis and holes in the unde... See more

Rated 5 out of 5 stars

Fantastic job done on my much-loved denim jacket. I’m 100% happy! It needed an extensive repair where the fabric had drifted away from the collar at the back. Cosmin is a lovely and very talented chap... See more

Rated 5 out of 5 stars

Cannot praise enough. Was seeking a belt loop repair, and out if hope asked if they could also add another belt loop, stressing that I was more than happy to pay extra. They added the extra loop, and... See more

Rated 5 out of 5 stars

Excellent so far. Much better than I had expected repair wise cosmetically. See how long it lasts for! Easy to deal with, prompt and very professional plus polite. Hope they do well bearing in mind th... See more


Company details

  1. Clothing Alteration Service

Written by the company

We specialise in high-quality denim repairs – from crotch reapirs, tears, and worn-out knees to buttons and seams. Based in Cambridge, we offer fast, affordable service with tracked delivery and easy online booking. Our mission is simple: to help you keep wearing the jeans you love, while reducing waste and promoting repair over replace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

More than I could have hoped for

Cannot praise enough. Was seeking a belt loop repair, and out if hope asked if they could also add another belt loop, stressing that I was more than happy to pay extra. They added the extra loop, and didn't ask for additional payment. Couldn't have hoped for more. 5 stars are not enough.

April 20, 2026
Rated 5 out of 5 stars

I thought of buying a new pair??

I thought of buying a new pair, then thought i would try this service out, wow, what a result. So pleased with the level of quality achieved, just brilliant. Mine were grey Levis and holes in the undercarridge area. Unwearable. But not anymore. Real professional. Fantastic service. ⭐️⭐️⭐️⭐️⭐️

April 14, 2026
Rated 5 out of 5 stars

Fantastic denim rescue 💙

In trying to think and act a little more sustainably every day, finding this business was actually pretty local to me was fantastic. I chose to drop off and collect my jeans (so I could stop and say hi to the founder!), but there are drop off and delivery options. I paid £8.99 for a back pocket repair that I genuinely didn't think wad possible. I'm so impressed and so happy and comfortable back in my denim jeans that I thought I would have to throw out!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my 2 Jean repairs

Very pleased with my 2 repairs on 2 pairs of diesel jeans. So pleased with the results and service. Will certainly use again as the cost was only 1/5 of price of buying 2 new pairs equivalents. This is the way forwards.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Repair My Denim for…

Big thanks to Repair My Denim for repairing my beloved Iron Heart 888S-142’s. Both pocket bags replaced as well as a crutch blow out, allowing me now to get many more years of wear and fades out of my favourite jeans. The repair was first class and turnaround as stated when order was place. Also, special thanks to Cosmin on the prompt reply to my email. There is no doubt I will be a future repeat customer.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great alterations and easy ordering process.

It was the first time I had any alterations done on a pair of jeans, but Cosmin made the ordering process seamless (no pun intended!) with the helpful how to videos. And also was quick in his communication throughout, including updating me when the alterations was finished which was within the timeframe specified. I would highly recommend Repairmydenim and would definitely use them again.

March 26, 2026
Rated 5 out of 5 stars

Repair my denim offer exceptional…

Repair my denim offer exceptional service. I have been struggling to find jeans which fit my petite frame for years. I had one pair of jeans pinned & shortened, with perfect results. I then posted a second pair which were shorted & returned by mail, all within a week.

March 19, 2026
Rated 5 out of 5 stars

Excellent so far

Excellent so far. Much better than I had expected repair wise cosmetically. See how long it lasts for! Easy to deal with, prompt and very professional plus polite. Hope they do well bearing in mind the nowaday quality, cost of premium product and source of jeans today.

March 11, 2026
Rated 5 out of 5 stars

Excellent service

10/10

- Very easy to drop items off
- Great customer support
- Easy to navigate the website
- Reasonably priced
- The mending is perfect

I would definitely recommend and use the service again!

March 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look