Repair My Denim Reviews 

129
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a truly great experience with this company, often sharing how their cherished favorite garments were successfully saved from disposal. Customers consistently praise the exceptionally high quality of the denim repairs, noting that tears, holes, and worn areas become completely unnoticeable after being skillfully mended. Consumers also highlight the impressively fast turnaround times and the exceptionally helpful, friendly communication provided by the team throughout the entire restoration process. People find the overall online ordering process remarkably simple to use, frequently mentioning that getting helpful advice via chat and sending items in is entirely straightforward, convenient, and efficient.

What people talk about most

Service

Customers expressed great satisfaction with the service, praising the quick turnaround times, excellent... See more

Quality

Consumers find quality to be exceptional, with reviewers consistently praising the virtually invisible... See more

Product

Customers consistently note positive experiences with product, frequently praising the high quality and... See more

Staff

Reviewers highlight positive aspects of staff, expressing great appreciation for the prompt and professional... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting helpful advice via WhatsApp and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend these guys more if you need a denim repair! You honestly can’t even tell my jeans were ripped in the first place, the repair is such high quality. They also kindly fixed the back... See more

Rated 5 out of 5 stars

From start to finish, Repair My Denim provided an excellent service. It is well worth using the WhatsApp chat to get advice if you are even a little unsure what repair would best suit your jeans. 100... See more

Rated 5 out of 5 stars

Excellent from start to finish. I spoke with them on whatsapp and then sent my jeans promptly after that. All in all the process took less than 2 weeks to complete. The repairs themselves are all... See more

Rated 5 out of 5 stars

Thrilled with the repair to my ancient pair of Carhartts! The denim is really soft after years of wear, so I didn't want a stiff denim patch underneath. I was able to have a detailed chat over WhatsAp... See more


Company details

  1. Clothing Alteration Service

Written by the company

We specialise in high-quality denim repairs – from crotch reapirs, tears, and worn-out knees to buttons and seams. Based in Cambridge, we offer fast, affordable service with tracked delivery and easy online booking. Our mission is simple: to help you keep wearing the jeans you love, while reducing waste and promoting repair over replace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service - so easy! Posted and returned repaired in no time. I’ve got a much loved pair of jeans I can keep wearing now! Beautifully repaired ⭐️

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

More than I could have hoped for

Cannot praise enough. Was seeking a belt loop repair, and out if hope asked if they could also add another belt loop, stressing that I was more than happy to pay extra. They added the extra loop, and didn't ask for additional payment. Couldn't have hoped for more. 5 stars are not enough.

April 20, 2026
Rated 5 out of 5 stars

I thought of buying a new pair??

I thought of buying a new pair, then thought i would try this service out, wow, what a result. So pleased with the level of quality achieved, just brilliant. Mine were grey Levis and holes in the undercarridge area. Unwearable. But not anymore. Real professional. Fantastic service. ⭐️⭐️⭐️⭐️⭐️

April 14, 2026
Rated 5 out of 5 stars

Fantastic denim rescue 💙

In trying to think and act a little more sustainably every day, finding this business was actually pretty local to me was fantastic. I chose to drop off and collect my jeans (so I could stop and say hi to the founder!), but there are drop off and delivery options. I paid £8.99 for a back pocket repair that I genuinely didn't think wad possible. I'm so impressed and so happy and comfortable back in my denim jeans that I thought I would have to throw out!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my 2 Jean repairs

Very pleased with my 2 repairs on 2 pairs of diesel jeans. So pleased with the results and service. Will certainly use again as the cost was only 1/5 of price of buying 2 new pairs equivalents. This is the way forwards.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Repair My Denim for…

Big thanks to Repair My Denim for repairing my beloved Iron Heart 888S-142’s. Both pocket bags replaced as well as a crutch blow out, allowing me now to get many more years of wear and fades out of my favourite jeans. The repair was first class and turnaround as stated when order was place. Also, special thanks to Cosmin on the prompt reply to my email. There is no doubt I will be a future repeat customer.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great alterations and easy ordering process.

It was the first time I had any alterations done on a pair of jeans, but Cosmin made the ordering process seamless (no pun intended!) with the helpful how to videos. And also was quick in his communication throughout, including updating me when the alterations was finished which was within the timeframe specified. I would highly recommend Repairmydenim and would definitely use them again.

March 26, 2026
Rated 5 out of 5 stars

Repair my denim offer exceptional…

Repair my denim offer exceptional service. I have been struggling to find jeans which fit my petite frame for years. I had one pair of jeans pinned & shortened, with perfect results. I then posted a second pair which were shorted & returned by mail, all within a week.

March 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look