UNDRESSReviews 

238
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very helpful and nice personel. All customers are treaded with same client oriented way. All dresses are made with attention to details and models will be in fashion for many years more, thats not a... See more

Company replied

Rated 4 out of 5 stars

The dress is wow, really beautiful. I was borderline with my measurements and bought the recommended size. As a UK customer, I have paid £126 in addition to the price of the dress. If it was possible... See more

Company replied

Rated 5 out of 5 stars

Expectations were pretty high based on the perfect photo's on Instagram. And expectations were fully met! Exactly the high quality fabric and finishing you'd expect and want to wear. Their cus... See more

Company replied

Rated 5 out of 5 stars

I got the Alba dress and it is just gorgeous! The fabric has a luxurious feel to it. The shipment was really fast. The fit is true to size. It was difficult to choose just one dress. For a special occ... See more

Company replied

Company details

  1. Fashion Designer
  2. Women's Clothing Store

Written by the company

UNDRESS is meant to be your dress. Light, soft and elegant. Dress in not only the proof of feminity but also an entire object filling with great aesthetic pleasure once you wear it. Hard-to-explain magic of a dress lies in our unique designs based on clear forms, monochromatic palette and idea of timeless simplicity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(238)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not just arrive

February 3, 2025
UNDRESS logo

Reply from UNDRESS

Dear Frau Simone,

We're sorry to hear about your experience. However, we can see that the shipment was successfully delivered to your pickup point. Since the parcel was not collected within the designated timeframe, the courier is now returning the dress to us.

We've been trying to reach you via email but haven't received a response. Please get back to us at your earliest convenience, and we'd truly appreciate it if you would consider removing this review.

UNDRESS Team

Rated 5 out of 5 stars

Photo remove

Help you photo remove

February 14, 2025
Unprompted review
UNDRESS logo

Reply from UNDRESS

Dear Akash,

Thank you for your 5-star review! However, could you please elaborate on your request via email at info@iwearundress.com? Thank you!

UNDRESS Team

Rated 5 out of 5 stars

Absolutely beautiful with fantastic…

Absolutely beautiful with fantastic material. Love everything I bought

January 10, 2025
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Reply from UNDRESS

Dear Linda,

Thank you so much for your kind words! We're thrilled to hear that you love everything you bought and that the quality met your expectations. Hope to see you back soon for more beautiful pieces. ✨

UNDRESS Team

Rated 5 out of 5 stars

The dress I wanted was initially…

The dress I wanted was initially unavailable in my size, but the team went above and beyond to make it happen. They managed to produce it within a day and shipped it so I could receive it in time for New Year’s Eve! The dress is absolutely beautiful, fits perfectly, and is already the second one I’ve purchased from Undress.

December 20, 2024
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Reply from UNDRESS

Dear Birgit,

Thank you for your lovely review! We're thrilled to hear that the dress is beautiful and fits perfectly. It’s wonderful to know it made your New Year’s Eve special, and we’re honored to be part of your wardrobe for the second time!

Best wishes from Vilnius,
UNDRESS ❤

Rated 5 out of 5 stars

I am happy with my purchase

I am happy with my purchase. Fast delivery. I recommend!

December 18, 2024
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Reply from UNDRESS

Dear Iryna,

Thank you for your support and recommendation! ❤We're glad you had a great experience and we hope to dress you again soon!

All the best,
UNDRESS Team

Rated 5 out of 5 stars

Love undress

Love undress! Exceptional design, superb quality and wonderful customer service. Created for women by incredible women!

December 3, 2024
UNDRESS logo

Reply from UNDRESS

Dear Yannick,
Thank you so much for your kind words! It means the world to us to know you appreciate the design, quality, and care we put into everything we do. Your support inspires us to keep creating for incredible women like you! 💛

All the best,
UNDRESS Team

Rated 5 out of 5 stars

Undress is a great site to order from

Undress is a great site to order from. Never any issues and I've ordered from them loads of times❤️

November 26, 2024
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Reply from UNDRESS

Dear,

Thank you for being such a loyal customer! We're thrilled to hear you've had great experiences with us every time. Your support means everything to us! ❤️

Wishes from Vilnius,
UNDRESS Team

Rated 5 out of 5 stars

Loved!

I bought this as my wedding dress and it was perfect! I was looking for a simple style and this dress was so classy and elegant. The color was a beautiful champagne and the fabric did not wrinkle easily. I got so many compliments!

September 28, 2024
Unprompted review
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Reply from UNDRESS

Dear Hannah,

Thank you so much for your lovely review! We’re beyond thrilled that you chose one of our dresses for such a special moment. It makes us so happy to hear that it was everything you were looking for and that you received so many compliments! Wishing you all the best in this beautiful new chapter💕

Warm wishes from Vilnius!

Rated 1 out of 5 stars

Unfortunately

Unfortunately, still haven't got my order. Almost a month

November 16, 2024
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Reply from UNDRESS

Dear Michal,

We're sorry to hear your frustration. We want to clarify that you selected the standard shipping method, which takes up to 20 working days for destinations outside the EU. This timeframe has not yet passed, and as such, your order is still within the expected delivery period.

This situation has occurred before, and we’d like to remind you that for faster delivery, we offer an express shipping option at checkout. If timely arrival is important, we recommend selecting that option in the future to avoid similar delays.

Thank you for your understanding,
UNDRESS Team

Rated 5 out of 5 stars
UNDRESS logo

Reply from UNDRESS

Dear Alexandra,

Thank you so much for your review! We’re really glad to hear you’re happy with the quality of your dress. We put a lot of effort into creating pieces that not only look great but are made to last, so it’s always rewarding to see feedback like yours ❤

Best wishes from Vilnius,
UNDRESS Team

Rated 5 out of 5 stars

Classic silhouettes with a modern spin!

I've had an amazing experience shopping for an upcoming party. I can't express it enough how truly gorgeous the dresses are. Classic silhouettes with a modern spin, made out of premium materials. And the quality of work is really amazing.
Thank you, I'll definitely be coming back!!

November 30, 2024
Unprompted review
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Reply from UNDRESS

Dear Kristina,

Thank you so much for your wonderful review! We’re so happy you had a great experience shopping with us and love the dresses. We can’t wait to have you back for your next special occasion! 😊

Best wishes,
UNDRESS Team

Rated 5 out of 5 stars

Great material, fit me well

Great material, fit me well as I am plus size and its always challenging to find the right size

October 30, 2024
UNDRESS logo

Reply from UNDRESS

Ryte,

Thank you so much for your kind words! We're delighted to hear that our dress fit you perfectly—making every size feel confident and stunning is at the heart of UNDRESS💛

With love,
UNDRESS

Rated 5 out of 5 stars
UNDRESS logo

Reply from UNDRESS

Dear Sarah,

Thank you! We’re so happy you’re pleased with the dress—it’s wonderful to know you appreciate the quality!

All the best,
UNDRESS Team

Rated 5 out of 5 stars
UNDRESS logo

Reply from UNDRESS

Dear Viktoria,

Thank you so much for your wonderful review! We truly appreciate it and are thrilled that you love the quality of your dress. We hope it becomes a part of many beautiful memories! ❤

Best wishes,
UNDRESS Team

Rated 4 out of 5 stars

New dress added to wardrobe

Dress, as always, is just perfect! 👌😊
But there is slight problem with packaging, used boxes get damaged during transportation and don’t appeal pleasant to open and find the new dress in it. If this would be solved, 5 ⭐️ experience!

September 9, 2024
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Reply from UNDRESS

Dear Laura,

Thank you so much for your kind words and for choosing UNDRESS again! We’re thrilled to hear that you love the new dress and that it’s a perfect addition to your wardrobe!✨

We appreciate your feedback about the packaging. Your experience is important to us, and we’re sorry to hear that the box didn’t live up to expectations. We’re already looking into ways to improve this so that your next unboxing feels as special as the dress inside. Thank you for helping us get better!

Best wishes,
UNDRESS Team

Rated 5 out of 5 stars

The best dress ever !!!!

The best dress ever . Material , quality , shape , color all the best . I can wait to have a new ocassion to buy one more .

September 28, 2024
Unprompted review
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Reply from UNDRESS

Dear Ina,

Thank you for such an amazing review! We're so happy to know that you love the dress and appreciate its material, quality, and design. We look forward to being a part of your next special occasion!

All the best,
UNDRESS Team

Rated 5 out of 5 stars

Exceptional quality and style

Exceptional quality and style. Have 4 dresses already, each time there is a special occasion - Undress is the first choice. Thanks a lot and looking forward for each of the new collection 🌟

September 6, 2024
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Reply from UNDRESS

Dear Greta,

Thank you so much for your kind words! We're thrilled to hear that UNDRESS is your go-to for special occasions and that you love our dresses. It means the world to us! ❤

Ačiū,
UNDRESS

Rated 5 out of 5 stars

I absolutely love Undress

I absolutely love Undress. The dresses are stunning and the customer service is excellent.

September 3, 2024
UNDRESS logo

Reply from UNDRESS

Dear Lylah,

Thanks so much! ❤ We're glad you love the dresses and had a good experience with our service. We can't wait to see you wearing UNDRESS again!

Best wishes from Vilnius,
UNDRESS Team

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