Izumipens Reviews 134

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Everything was wrapped well and delivered within a good time frame. Unfortunately there’s no tracking number to indicate when the parcel was arriving. However thank you for the prompt dispatch and put... See more

Rated 5 out of 5 stars

Beautiful quality inks, They arrive quickly and are beautifully packaged, with a personal thank you note. Just fantastic! I would highly recommend Izumipens.

Rated 5 out of 5 stars

My items were individually wrapped in tissue paper and it felt like I was opening little presents. A personalised handwritten note from Glenn and Faye which also work as ink suggestions (bought an i... See more

Rated 4 out of 5 stars

Exceptional Calligraphy Set! I was thrilled with my purchase of this calligraphy set. The quality of the pens and ink is top-notch, and it provided me with a smooth and enjoyable writing experience.

Company details

  1. Pen Store

Information provided by various external sources

Shop our range of carefully selected Fountain Pens and Inks. At Izumi pens our customers are central to all we do, through offering expert advice, attention to detail and only stocking products we know and really love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

134 reviews

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Rated 5 out of 5 stars

Fountain pen heaven!

Great value products. I purchased the Twsbi Eco and am very happy with it. It came carefully packaged, including individually wrapped inks. Top stuff!

May 4, 2022
Rated 5 out of 5 stars

Brilliant service

Was recommended Izumi pens by a family member, and ordered a couple of items ☺ Quick delivery service, brilliant customer service, and a lovely range of items. Definitely would recommend them 😊

April 30, 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very fast and friendly delivery. It's the second time I use them. The TSWBI pens are a joy to write with.

April 10, 2022
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Reply from Izumipens

Thank you so much for taking the time to leave a review. We are so pleased you were happy with Izumi.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Great service

As always, my order arrived quickly and beautifully packed with a handwritten note. It's nice to support a smaller business who offer an interesting range of products

April 5, 2022
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Reply from Izumipens

Thank you so much for your support Elaine, We really value it.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Swift delivery

Swift delivery, considering the import rules UK/ Europe. The bottles of ink were safely packed. Nice company!

March 23, 2022
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Reply from Izumipens

Thank you so much for leaving such a lovely review.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Ordered the transparent green TWSBI ECO…

Ordered the transparent green TWSBI ECO with fine nib. Great price. Quick delivery. Good communication from Izumi. Faultless service. Love love love the pen. Writes well, and looks fab with diamine sherwood green ink sloshing around!

March 19, 2022
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Reply from Izumipens

Thank you John, for leaving such a lovely reply. We value your custom.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Fabulous service

Fabulous pen and ink, nicely packaged with items wrapped in tissue paper and promptly delivered.

March 13, 2022
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Reply from Izumipens

Thank you so much for such a lovely review and taking the time to leave it.
Many thanks,
Faye and Glenn

Rated 5 out of 5 stars

Top notch service

Faye and Glenn always provide top notch customer service. Swift delivery with beautiful packaging.

March 12, 2022
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Reply from Izumipens

Thank you so much Sarah for your lovely review.
All the best,
Faye and Glenn

Rated 5 out of 5 stars

Second time, just as good.

This is the second time I have ordered from Izumi (see first review dated 9 Jan 2021). The service was every bit as good even though I only spent a modest amount. Quick delivery and beautifully packaged. Highly recommended.

March 8, 2022
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Reply from Izumipens

Thank you so much for taking the time to leave your lovely review. We are happy to hear you were pleased with our service.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Great service

Great service, very prompt. I will certainly shop here again. Fluffy bunny here

March 7, 2022
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Reply from Izumipens

Thank you Ron for your lovely review.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Excellent buying experience

Excellent shop, the owners are very friendly and proactive. Their packages are carefully wrapped, everything arrived in perfect condition.

February 22, 2022
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Reply from Izumipens

So pleased to hear you were happy with your order. We aim to ensure everything reaches you in perfect condition. Thank you for taking the time to leave us such a lovely review. It means a lot.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Thanks for izumipens provided these so…

Thanks for izumipens provided these so amazing inks to us. Support Izumipens

February 13, 2022
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Reply from Izumipens

Thank you so much for your lovely review and all of your support. It means a lot to us.
Best wishes and have a lovely day,
Faye and Glenn

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you

February 12, 2022
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Reply from Izumipens

Thank you Clare for your support. Thanks for the review!
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing. I have made several orders via Izumi and they stock all my favourite brands of inks and pens. Recently purchased a limited edition ink by Van Dieman and was so impressed with the way it was safely packed and speed it was delivered. They are also the only suppliers of kiwi inks in the uk which I love.
The pricing is extremely competitive against some of the big names in the industry but has that friendly small business touch. With hand written thank you notes in tempting ink colours.
Glenn is quick to ensure you are completely happy with any questions and offers a great service. Very happy customer and I will be ordering lots more. Thank you Izumi Pens

February 11, 2022
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Reply from Izumipens

Thank you so much for your lovely review Wendy. We are so happy to hear that you are pleased with your orders. Thank you for taking the time to write this - it means a lot!
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

great service

January 25, 2022
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Reply from Izumipens

Thank you for taking the time to leave this Jim.
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Ink arrived quickly

Ink arrived quickly, well-packaged but not over packaged.

January 16, 2022
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Reply from Izumipens

Thank you so much for taking the time to leave us a review. Happy you were happy with your order!
Best wishes,
Faye and Glenn

Rated 5 out of 5 stars

Amazing products

Amazing products, beautifully packaged and delivered quickly at the busiest time of year.

January 6, 2022
Izumipens logo

Reply from Izumipens

Thank you so much Danielle for taking the time to leave your lovely review. We appreciate it.
Best wishes,
Faye and Glenn

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