Izumipens Reviews 134

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Everything was wrapped well and delivered within a good time frame. Unfortunately there’s no tracking number to indicate when the parcel was arriving. However thank you for the prompt dispatch and put... See more

Rated 5 out of 5 stars

Beautiful quality inks, They arrive quickly and are beautifully packaged, with a personal thank you note. Just fantastic! I would highly recommend Izumipens.

Rated 5 out of 5 stars

My items were individually wrapped in tissue paper and it felt like I was opening little presents. A personalised handwritten note from Glenn and Faye which also work as ink suggestions (bought an i... See more

Rated 4 out of 5 stars

Exceptional Calligraphy Set! I was thrilled with my purchase of this calligraphy set. The quality of the pens and ink is top-notch, and it provided me with a smooth and enjoyable writing experience.

Company details

  1. Pen Store

Information provided by various external sources

Shop our range of carefully selected Fountain Pens and Inks. At Izumi pens our customers are central to all we do, through offering expert advice, attention to detail and only stocking products we know and really love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

134 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service & pricing

Excellent service & pricing. Items packed really well & lovely hand-written note showing off new inks soon to be in stock.

March 24, 2021
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Reply from Izumipens

Thank you so much for your review and order Ann. Thank you for taking the time to leave it.
Best wishes,
The Izumi Pen Company

Rated 5 out of 5 stars

The service was brilliant

The service was brilliant, quick and efficient. Good value for money too!

March 8, 2021
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Reply from Izumipens

Thank you so much for your great review.
Best wishes,
Izumi Pens

Rated 5 out of 5 stars

Amazing pen business!

I ordered a new pen from Izumi and was so pleased with how fast the order shipped. The packaging was excellent. Customer service is out of this world. HIGHLY recommend.

February 17, 2021
Unprompted review
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Reply from Izumipens

Thank you so much for such a lovely review. We are happy to have made you happy!
Very best wishes,
Izumi Pens

Rated 5 out of 5 stars

Great experience, attention to detail

I ordered two pens and both arrived on time and were securely packaged. The company went even beyond that and wrapped the individual pen boxes with nice wrapping paper, included small sample of ink and a cute handwritten card with "thank you" note. It was very kind of them.

January 22, 2021
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Reply from Izumipens

Thank you so much for your lovely review Pawel. It means a lot.
Best wishes,
The Izumi Pen Company

Rated 5 out of 5 stars

Excellent service

The pen is wonderful, lovely to write with

January 21, 2021
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Reply from Izumipens

Thank you for your review TH. We appreciate it.

Rated 5 out of 5 stars

I absolutely love the pen

I absolutely love the pen. Service was very fast, and the sample of beautiful ink was a very welcomed surprise (I am keeping that one for a special occasion)

January 15, 2021
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Reply from Izumipens

Thank you for taking the time to leave us a review. It is so kind of you.

Rated 5 out of 5 stars

Exactly how a business should be run!

Exactly how a business should be run. Friendly, personalised service with a handwritten note and ink sample. Thank you!

January 4, 2021
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Reply from Izumipens

Thank you for your lovely review Emma. We are so pleased that you were happy with your order.
Have a lovely day!
Izumi Pens

Rated 5 out of 5 stars

Lovely :)

Fast delivery and my pen arrived beautifully packaged - I felt almost bad for opening it (almost!). I also completely overlooked the ink sample included ink the box. What a lovely surprise!

January 2, 2021
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Reply from Izumipens

Thank you Lena for such a lovely review. We are so glad you found your sample and managed to open the wrapping!!!
Very best wishes,
Izumi Pens

Rated 5 out of 5 stars

Recommended

Would definitely recommend buying from Izumipens delivery was fuss free and pen was well presented in box with tissue paper and a hand written thank you note.

December 31, 2020
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Reply from Izumipens

Thank you so much Fets for the lovely review. It is very kind of you to leave it.
Many thanks and best wishes,
Izumi Pens

Rated 5 out of 5 stars

Thought I had a problem with a pen

Thought I had a problem with a pen, but turned out to be my lack of experience. Really quick response from customer support and were willing to help. Included a hand written note and a free sample of ink with my pen. Really nice company!

December 25, 2020
Unprompted review
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Reply from Izumipens

Hi Arran, Thank you so much for the kind review. We really appreciate it. We are about for pen questions (even without purchases) it would be lovely to hear from you.
Best wishes,
Izumi Pens

Rated 5 out of 5 stars

Beautifully presented pen with ink

Beautifully presented pen with ink. Bought as a gift. Perfectly and stylishly wrapped. Thank you. Arrived in good time and well packaged. Hand written note a nice touch.

December 20, 2020
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Reply from Izumipens

Thank you so much for your lovely review. We are pleased to have made you smile.
Have a lovely day!
The Izumi Pen Company

Rated 5 out of 5 stars

Beautiful personal touch.

Purchased ink from their eBay shop.
Item arrived well packaged and in good time, especially during the Christmas rush. Also included a beautiful handwritten thank you note, and a free ink sample of a beautiful ink!
Will definitely use Izumi again.

December 12, 2020
Unprompted review
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Reply from Izumipens

Thank you so much for taking the time to review us on Trust Pilot. It is very kind of you. We are so pleased your parcel made you smile.
Have lots of fun with your ink!
Best wishes,
The Izumi Pen Company

Rated 5 out of 5 stars

Pens arrived well packaged and in…

Pens arrived well packaged and in excellent condition (brand new as described ). Faye has been excellent and even gave me a free sample ink! Would definitely recommend and order from them again!

October 28, 2020
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Reply from Izumipens

Thank you so much for your review Kamille. We are so happy you were pleased with your order.
Have a lovely day!
The Izumi Pen Company

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