Izzy & Finn's Hound Boutique Reviews 161

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superbly crafted half martingale collar with fabulous materials. Delivered to promised timeline. Their towelling cool coats are also fantastic. Loki Long Legs.

Rated 5 out of 5 stars

I have previously bought several perfectly made, top quality whippet coats from Izzy and Finn’s Hound Boutique. This week I took delivery of a safety lead attachment, again beautifully made and strong... See more

Rated 5 out of 5 stars

Izzy & Finns is fabulous!! Couldn’t ask for a better choice! Otto has both a water resistant clip collar and martingale collar with satin lining - they have both been made beautifully! Not to forget m... See more

Rated 5 out of 5 stars

First class in every way. My first purchase from Izzy & Finn, beautifully made Richard Skipworth design Greyhound collar, high quality materials and in particular nice low profile links and adjusting... See more

Company details

  1. Pet Store

Written by the company

Posh Togs for Pointy Dogs Handmade collars and coats specialising in whippets, greyhounds and other sighthounds


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Wonderful martingale collars with a…

Wonderful martingale collars with a great selection of fabric. We have ordered several coats too. Everything is well made. The owner/operator is very nice and helpful. We highly recommend them.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Brilliant, cannot be faulted

Absolutely brilliant company to deal with, I had a fleece made for my dog which is beautifully made and it fits him perfectly, highly recommended

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Really pleased with my purchase. Highly recommended. Thank you!

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

The coats

The coats, collars & PJ’s have all been exceptional from Izzy & Finn’s. Quality materials & excellently made to my exacting measurements to get that bespoke fit that is lacking when looking to buy for your hounds. I would highly recommend.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Perfect Fit!

We purchased 2 ostrich bones and 2 collars for our dog, delivery was quick especially for a bespoke collar, great quality and customer service! And the ostrich bone went down a treat too!
Very happy with our order and would highly recommend! 🐾🐕❤

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Wonderful well made bespoke coats

Wonderful well made bespoke coats. Great choice of materials and patterns, and good value for the top quality of the items. Well worth the (relatively) short wait. Measuring guide is simple to use.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Can't recommend enough

Amazing service! We've ordered a collar, lead, fleece coat, raincoat and two pairs of jammies from Izzy and Finn's for our greyhound. Every single item has been exactly as ordered and has fit our boy perfectly. You can tell that everything is hand and custom made. Communication has always been top notch, and delivery within the times stated on the website. The quality is like no other and we will always use I&F for any of our hound related needs.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

What a wonderful gift

When I ordered my item, I made sure that I measured correctly so that it would fit the dog it was intended.

I made sure I checked what the turn around time was so that I knew it would turn up in time for the date that I required.

Felicity was incredibly helpful - even popping in a hand written note as it was a surprise for someone.

The products are incredible and I will not hesitate to order again.

Thanks again for your great products and exceptional customer service.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

I would give more stars if I could

I would give more stars if I could! The coats and collars are so well designed and made that you wish you were a hound and could wear them! Customer service before and after purchase is second to none too. Izzy and Finns is the first place we look any time we “need” anything for our greyhounds, including ostrich bones!

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Thank you.

We've had a number of items from the boutique over the past 3 years and have found Felicity to be always helpful, informative, kind and considerate. All items have been the perfect fit for our dog and we've been thrilled with every item purchased.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Worth the Wait!

I bought a bespoke collar for my greyhound Lily, having bought many others for a previous hound who is sadly no longer with us. Izzy and Finn were upfront about wait times, etc. from the start and the collar was so very worth the wait. It's beautiful!

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

Amazing service!

My greyhound has the most beautiful coats, fleeces, jammies and velvet collar from Izzy and Finn’s! Felicity is so helpful and patient over email and I’m so excited every time I make a new order!

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 5 out of 5 stars

We love Izzy and Finns!

We have ordered many times from Izzy and Finn's (so many that I'm close to getting a voucher for filling my loyalty card!) and every order has been perfect. The quality is great and the fit is the best for our greyhounds I've found from any shop. The fabric choice is amazing, Felicity is always so quick to answer questions and happy to accommodate requests. Her prices are also very reasonable for such good quality and it is always worth the short wait :)

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) xx

Rated 3 out of 5 stars

No returns on bespoke items.

Wide range of high quality fabrics but I was disappointed with the jammies that I ordered for my greyhound. They were long enough in the back but I couldn’t get them over the dog’s head without a monumental struggle and the material was too tight across the chest. After waiting four weeks and spending over £30.00, I was told the only thing I could do was try and sell them on the company’s Facebook page! I won’t be ordering again.

April 9, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Hi Helen

The coat and jammies you had ordered were made exactly to the measurement in your order. In your email to me before this review you even admitted to ordering the wrong size

Returns on bespoke made to order items are not accepted and this is clearly stated in both the terms & conditions and the listing itself and also within the FAQ section of the website

I stress the importance of correctly measuring your dog before ordering many times on the listings

The 4 week turnaround time is also clearly stated within the listing and even on a tick box that you have to agree to before placing your order

I am sorry you feel the need to leave this review, however all the information is clearly visible on the website for customers to read before ordering and I cannot be held responsible for people ordering the incorrect or not measuring their dog correctly

Many Thanks
Felicity

Rated 5 out of 5 stars

Wonderful customer service!.

Wonderful customer service!.. we were kept up to date as our order progressed and on arrival we were really happy with the quality of the greyhound coat we’d purchased. Would definitely recommend Izzy & Finn’s Hound Boutique

January 28, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much Mike, I'm so happy you like it and Monty looks very smart in it too :) x

Rated 5 out of 5 stars

Absolutely love the new coat

Absolutely love the new coat made for my Galgo. So bright and so well made. Will certainly be order another one.
We had the paw print fabric with a red fleece lining.

Thank you so much 😊

January 28, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much Shona :) Great fabric choice too, so happy you like it xx

Rated 5 out of 5 stars

I am very happy with my purchase!!it…

I am very happy with my purchase!!it was beautifully wrapped and it came on time. The items are beautiful and you can really tell how much effort she is putting into this business, every detail matters, the website is very creative and I really love the home made feeling of this business!!i am glad I helped a bit with my purchase!!definitely going to buy again!!recommended!!!

January 27, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much Irene. I really appreciate your feedback and I am so happy that you love your collar ❤ xx

Rated 5 out of 5 stars

Cat Collar

Well made product – highly recommend.

January 5, 2021
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You Ali, so glad it's arrived quickly and you like it :) x

Rated 5 out of 5 stars

Really great quality and made to measure!

Really great quality and perfectly made! I ordered a winter coat from Izzy & Finns for my greyhound, and I’m over the moon with the quality of what arrived!! It fit my dog perfectly and has a perfectly located hole for his harness. It’s cozy warm and I just can’t fault it! So chuffed, will order from here again and recommend to others for sure. Thanks!!

December 20, 2020
Unprompted review
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Reply from Izzy & Finn's Hound Boutique

Thank You so much :) I'm so happy you like it :) xx

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