J28 Reviews 31

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 3 out of 5 stars

Thought I had selected Label One brand shorts. Somehow got one pair Label One and one pair J28 make. DIdn't notice untill read order confirmation next day. Vendor had upsized the J28 shorts due to ma... See more

Company replied

Rated 5 out of 5 stars

Love the pants purchased.....I'd bought them previously when holidaying in Mooloolaba from NZ several years ago and was thrilled to find them on line. Service was amazing and extremely quick. Most... See more

Company replied

Rated 5 out of 5 stars

I bought this Cherry Lane top 1st of all thru the actual Cherry Lane company and they sent a completely different wrinkled up item to which I still have had no response after contacting . Thankfully J... See more

Company replied

Rated 5 out of 5 stars

I already had some nice comfy white slacks. I looked at the label on the back and Googled the name. I ordered some black slacks and when they came I couldn't wait to try them on. They fit beautiful... See more

Company replied

Company details

  1. Clothing Store
  2. Jeans Shop
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store
  6. Work Clothes Store

Written by the company

J28 is a family owned and operated business situated in Ardrossan, SA on the beautiful Yorke Peninsula. Established in 2016, we are stockists of Ladieswear, Menswear, Footwear, Manchester and Accessories covering most ages and sizes. In addition, we have access to a huge range of products not in stock that can be ordered in for customers. We pride ourselves on a high level of customer service and are always happy to help in whatever way is required. 100% customer satisfaction is our ultimate goal. Our online store has been up and running since 2018 and has grown steadily with orders being shipped to every State and Territory within Australia. We have even had a couple of international orders! As the business has grown, we discovered some gaps in the market and made the decision to start manufacturing and branding our own products with the brand new J28 Mens Cargo Short being the first of our new branded products. We are planning to continue this journey and introduce more J28 branded products as we move ahead with quality and affordability at the forefront of our thinking. We are listening to our customers and will continue to provide the quality products they are looking for.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Fantastic

great customer service and very happy with item I purchased

November 27, 2022
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Reply from J28

Hi Glenys, thank you for the feedback. We pride ourselves on our customer service and love to hear from happy customers.

Rated 5 out of 5 stars

I bought this Cherry Lane top 1st of…

I bought this Cherry Lane top 1st of all thru the actual Cherry Lane company and they sent a completely different wrinkled up item to which I still have had no response after contacting . Thankfully J28 came to the rescue . Received my top promptly and am very happy thank you

November 30, 2022
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Reply from J28

Hi Carmen, glad to be of assistance and great to hear from a happy customer!

Rated 5 out of 5 stars

Brilliance all round.

The website was easy to navigate. Ordering online was a breeze, and delivery surprisingly fast. Add to this quality clothing and I am a very very delighted customer!

November 17, 2022
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Reply from J28

Hi Suzanne, great to hear that you are a happy customer. We appreciate the feedback.

Rated 5 out of 5 stars

Very fast delivery, great shoes !!

Very fast delivery and the only store I could find the shoes I wanted.
Even two lollies in my package and easy return instructions in case I needed them.

November 4, 2022
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Reply from J28

Hi Janet, thank you so much for your review. We love hearing from happy customers!

Rated 5 out of 5 stars

Thank you for prompt service

Thank you for prompt service. Article arrived as ordered and I would be happy to purchase from you again.

October 11, 2022
J28 logo

Reply from J28

Thank you so much for the positive comments. We love to hear from happy customers!

Rated 5 out of 5 stars

Great service.

It was so easy to order on line and delivery was fast.

September 13, 2022
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Reply from J28

Thank you for your kind words. We appreciate your feedback.

Rated 5 out of 5 stars

Very easy transaction.

Very easy transaction.
Good communication and delivery. Very happy with the purchase
Thankyou

July 23, 2022
J28 logo

Reply from J28

Hi Venessa, thanks for the feedback. It is much appreciated.

Rated 5 out of 5 stars

Happy customer

Quick delivery product was great thank you

July 16, 2022
J28 logo

Reply from J28

Hi Danielle, thank you for your feedback. It's great to hear that you are happy with the product.

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