Dear Jacaranda team, I would like to thank you for the effortless experience with your service in providing me with quick emergency money that l required. The questions are easy and straightf... See more
Company replied
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This is by far one of the most user-friendly and intuitive application platforms I've ever used. I was impressed by how quickly the process progressed! While the rate offered was a bit higher than exp... See more
Company replied
Amazing easy and efficient . the best finance company I have ever dealt with and no misleading people just pure honest old fashioned customer service . The Banks and others should take a leaf out o... See more
Company replied
Apply personal loan was easy. Single mum with one child I was finding it hard to get personal loan with other banks eg St George, westpac, commonwealth bank etc. Jacaranda were a life saver. Will defi... See more
Company replied
Company details
Information provided by various external sources
Jacaranda Finance is an Australian owned digital finance company. Jacaranda is a worthy alternative to traditional fund providers, and helps Australians get on with their lives when an unexpected cost arises. We understand that when you need money, you need it now. Traditional lenders take too long to get back to you and request a mountain of paperwork. Modern day lenders give you a quick decision, but not always the decision you were after due to their unnecessarily tight lending criteria and loan processing methods. That’s where we are different; we take the positives out of traditional and modern day lending to approve more loans quicker.
Contact info
PO Box 370, Indooroopilly, 4068, Brisbane, Australia
- 1300189823
- info@jacarandafinance.com.au
- jacarandafinance.com.au
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best service that I have ever had…
Best service that I have ever had quick…
No one else would give me a go Best service that I have ever had easy questions they ask u the payment is very fast and they will always tell up front how much your repayments will be
November 5, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Christophe (Verified Customer ***667), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
It is very convenient and…
It is very convenient and accommodating. Also, fast and quick and offers great deals which gives flexible repayments.
November 7, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Nina (Verified Customer ***991), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
The most easiest and fastest company…
The most easiest and fastest company for funding, easier process than the banks.
Great service with upfront offers.
Highly recommend.
November 7, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Brendan (Verified Customer ***231), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Very helpful, quick and easy
Very helpful, quick and no fuss. The website is great. Lenders can exchanged communication through this website simple and easy to complete the application quick and easy.
November 6, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Christina, we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Reply from Jacaranda Finance
Wow, thank you for the glowing review, David, we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Fast and easy process ..
November 6, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Nauval (Verified Customer ***252), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Easy to deal with and very fast action.
Easy to deal with and very fast action.
November 3, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Alyssa, we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Best service that I have ever had quick…
Best service that I have ever had quick and easy questions they ask u and the payment is very fast and they will always tell up front how much your repayments will be
November 5, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Jeremy (Verified Customer ***170), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Adam, we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Very easy to deal with
Very easy to deal with. Quick and non invasive, great customer service from Ryan. Thank you
November 4, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Kristy (Verified Customer ***253), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Fast and efficient
Got finance and even still, did recieve in under 60 seconds of signing the contract
November 4, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Victoria (Verified Customer ***751), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Was a very easy process to follow
Was a very easy process to follow, great communication, would recommend indeed!
November 1, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Lisa (Verified Customer ***431), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Prompt and friendly communication
Prompt and friendly communication and fast process
November 1, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Rebecca (Verified Customer ***418), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Easy, fast and straight to the point
Great communication straight to the point. Easy application, great staff. Need to consolidate, and they helped me straight away.
October 3, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Daniel (Verified Customer ***444), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Simple
Simple, Easy and Quick . No run around questions just straight to the point and easy to use .
November 1, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Andrew (Verified Customer ***426), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Amazing and quick 😊
Jacaranda finance were great to deal with the process was quick and easy and the money was in the bank within 60 seconds from when the contract was signed.
November 1, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, John (Verified Customer ***375), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Amazing Service
Luke was very helpful and attentive in how he was helping me and made sure he had everything and understood my situation I feel which made the difference to be customer service A+
November 2, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Cerise (Verified Customer ***860), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Jacaranda Finance was exceptional
Jacaranda Finance was exceptional! The whole process was online and relatively quick. I would recommend highly if you are in need!
November 1, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Fantastic Experience
This company was super easy and fast to work with! Would highly recommend, great service and quick response time! Would definitely use again.
October 24, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Rebecca (Verified Customer ***586), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
Excellent customer service and general…
Excellent customer service and general application process. In particular I was impressed by the assessment process - instead of being fully automated based on data or simply a checklist tick and flick, the assessor from jacaranda actually reached out when he had questions or wanted verbal context to support a reasonable decision. Very impressed.
October 30, 2024
Unprompted review
Reply from Jacaranda Finance
Wow, thank you for the glowing review, Ryan (Verified Customer ***349), we're delighted to know that our efforts to enhance our services are paying off, and we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to drop us a line if you need any assistance.
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