Jack Henry Group Reviews 

468
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Quality business that provides an outstanding service. Simon went above and beyond to help me get my car on a tight turnaround and made it an enjoyable experience from start to finish. Highly recommen... See more

Rated 5 out of 5 stars

I honestly couldnt of had a better experience! Me and my son were welcomed and made to feel so comfortable at Jack Henry. The buying experience was relaxed yet extremely professional. I purchased a us... See more

Rated 5 out of 5 stars

My wife and I had an excellent experience at Jack Henry Group. I had spotted a lovely limited edition DS DS3 on Autotrader and when I called the dealership they were able to arrange a same-day viewing... See more

Rated 5 out of 5 stars

Browsing for cars I find interesting, came across Jack Henry Group. Initially made enquiry through Simon, really nice guy, knows everything about his stock and more, I never leave many reviews but cou... See more

Company details

  1. Car Dealer

Information provided by various external sources

Jack Henry Group is a family run business based in the heart of the Kent country side supplying a range of cars including Porsche, BMW, Mercedes, Audi, Landrover Having over 45 years' experience within the motor trade enables us to hand pick only the finest quality of second hand vehicles ranging from small run-arounds to prestige 4x4's. Over the years we have built very strong relationships within a network of dealers in the market meaning we can also source any car that you may have in your sites. Working from a 300 year old farm we are far from the normal dealership you will come across. One characteristic we pride ourselves on is our attention to detail when it comes to customer service. Every customer is different and has individual requirements which is why we operate an appointment only service, whereby a member of our team can provide you with a one to one meeting; as we understand how important your next vehicle purchase is. Most of our vehicles are available to be purchased on a flexible finance package to meet your specific needs. To enquire about further finance details on any of our vehicles or simply need a price on your part exchange - please get in touch with one of team on 01622 844479


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

468 reviews

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4.5

All reviews

(468)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Simon Ward was very helpful, and not pushy, so no pressure. And their prices are surely hard to beat. Highly recommend. Will be back.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic business with old-school…

A fantastic business with old-school values. We’ve been looked after by Paul impeccably since the outset and are thrilled with our new X5. I would have no hesitation in recommending this business to anyone who wants a trustworthy, honest and straightforward transaction.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Simon

Simon , was the best. If you looking to get top car and service, Jack Henry Group its the answer. Just bought a Range Rover Sport SVR in brand new condition.
Thanks Simon

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Range Rover Sport P400e

The Range Rover Sport P400e i picked up from JHG has been a great buy.
Simon was on the ball, to answer any queries about the car and finance.
Car was dropped off at Gatwick for pick up. I would use JHG again in the future.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Delighted with the communication and overall service. Especially Simon who has been very attentive and helpful

Looking forward to many years of driving my new X5. Thankyou

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Range Rover Sport

I have just taken delivery of a Range Rover Sport which was dealt with through Simon Ward. I can honestly say the service was second to none and the vehicle was above and beyond what I expected. I can recommend anyone trust these people. I purchased the car without ever going to test drive and it’s awesome.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Dealer!

Absolutely Fantastic Dealer!

I purchased a vehicle from Jack Henry Group and I must say I am very impressed, the whole process was as smooth as it could be and I dealt with Simon who is one of the sales team. He kept me upto date with the progress of the car and also made sure I was happy with the vehicle even delivering it to my house which saved me an 8 Hour round trip. I enquired on the vehicle I purchased and within 2 Minutes I received a response to start the enquiry. Booked a date to come and view the vehicle and test drive it. I was happy with the vehicle and decided to proceed, there was no pressure whatsoever and couldn’t ask for a better experience. Highly recommend anyone to go to Jack Henry Group and especially Simon he was fantastic!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Happy new car owner…

The car I viewed was in stunning condition when I tested it and hadn't even been cleaned apparently. The mileage was super low, it was literally like a new car. Simon was the most layed back salesman I've ever dealt with. Left me to inspect & test drive. We quickly reached a deal and my car arrived today, gleaming. So far, very pleased with the car and more than happy to give Jack Henry 5 stars. Hopefully I won't need to comment on their after sales but if I do, I'm sure it will be just as glowing as this review. Thank you Simon for your great approach to car sakes. Very refreshing. See you for that beer some time!!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Mercedes E300 purchase.

Simon was very helpful ,honest and upfront salesman. We got a fair trade in price on our car, and true to his word, all works were carried out on the new car. The warranty package they offer is great value, the car was also delivered free of charge,and when delivered looked fantastic.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was smooth and…

The whole experience was smooth and quick. Dealt with Simon, who was very knowledgeable about the car and car was exactly as described. Plus it only took 4 days from test drive to delivery. Very impressive, I’ll definitely use these guys again

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of cars

Great selection of cars, very well presented and a very professional service from Simon. Would definitely go back when it’s time upgrade my car

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience purchasing…

I had a wonderful experience purchasing my car thanks to Simon Ward. He was professional, courteous, and made the entire process smooth and efficient. From start to finish, Simon was attentive, helpful, and ensured that everything was handled promptly. I truly appreciated his no-pressure approach and clear communication throughout. Highly recommend working with Simon if you’re looking for a seamless car buying experience

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Experience

My Range Rover was delivered to me at home today and I am delighted with it. It looks and feels like a new car! This is the best prepared and presented used car I have ever bought. The whole sales and delivery process has been outstanding. Simon was very credible and straightforward to deal with. I trusted him and he was very customer focussed and professional throughout the whole process. I must have purchased 20 used cars over the years and this experience with Simon and the Jack Henry Group is - without a shadow of a doubt - the best. Thank you. Rob

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

A good place to get your car

The sales process was smooth and I appreciate Simon's professionalism. Unfortunately there were some minor issues with the car that needed handing (it happens even to the best of us) and while not perfectly smooth, all in all was handled professionally and without unnecessary delays.

I appreciate your professionalism and will contact JHG when buying my next car.

All the best!

April 16, 2025

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