Jack in the Box Reviews 147

Absolute trash! For the second time in a row, I went out of my way to try and get a better experience, went there on my lunch break & spent 19 minutes! And I still wouldn’t have given them a bad review if the girl would’ve just said “sorry for the wait & maybe a little explanation or even a thank you for coming & smile but NOPE. I don’t think I’ll be spending my money at Jack-in-the-Box on 3500 south anymore. All the girls at work they act like it’s a massive inconvenience that they even have to be there.

What went wrong was when they brought my food out they did not bring my drinks.and she over here think she slick not. And she brung the food like nothing happened like girl you know what you did you dummy.

Well where do I start? Remember Monterey Jacks? JITB had to change their name for that little spell killing all those people? Time for a change again guys because You’re killing me!!!! How does one burn fries every time I go there? What happened to the phrase “the customer is always right”? Did the kids working at your stores get their feelings hurt when you told them their order was wrong? Why do I get flak when I call in to tell you you forgot my burgers? Is the entree not the most important part of the meals? Please, for the love of all that is in this world, fix the problems! Thank you!!

The sandwiches are smaller but the prices go up.
The food is always hot.
7525 East freeway Houston TX.

Jack in the box Durant got off work after a long day at the Taco Bell in Durant the lady there seemed exhausted but still put a smile on and was courteous I appreciate her she did an amazing job I don't know her name but she had some tattoos nice lady it was about 1 am

My tacos and curly fries were exactly what I wanted from Jack in the Box. However, they completely messed up my main sandwich—wrong sauce, missing pickles, and it looked thrown together. When I asked them to fix it, the staff seemed incredibly annoyed, and I had to wait a long time again. The food is standard, but the service and order accuracy at this location were extremely frustrating.

I ordered a grilled chicken sandwich and the meat was flavoless rubber. I couldn't bite through it. They replaced it with a spicy chicken sandwich. The tiny piece of chicken was as hard as a rock and it just tasted like salt. I tossed it after one bite. All this for over $15 for the combo. Never again.

Jack in the box St Louis Missouri location Central West end. When I mean a awesome awesome over the average restaurant for morning breakfast and brunch this Jack in the box just made some kind of history because this is the best Jack in the box I've been to in the STL city. Keeping it real

The NEW Jack in the Box in Hinesville GA is horrible. Do not get me wrong. Most of the staff is friendly. But they cannot complete an order without making it the way YOU tell them to. I am no longer going back to this store. They cannot do anything right. Avoid it.

On 3-29-2025 we stopped at the Jack in the Box 3605 Atlantic Ave, Long Beach, CA location, and ended up with the most HORRIBLY tasting pile of CRA* that anyone ever shoved off on us as edible food.

So, SHAME of US for revisiting that same location on 11-10-2025. OVERCHARGED to the tune of $14.12 for a simple sandwich. Plus, the food quality had improved only slightly.

BUT, what was really nasty was the unending stream of 'Soda Snatchers' who simply walked in and drained literally GALLONS of soda and ice from the self serve unit. Essentially, we paid for a soda, and got NOTHING, while dozens of 'non-payers' had their way with the equipment. SADLY, we stood at the counter for almost 8 minutes, and never could get any employee inside the restaurant to give us a micro second of their time. We hoped to get a small refill to wash down the bad taste of JACK food, but never had the opportunity.

YES, we knew that 'JACK' does not provide gourmet meals, but the expectation that some employee would police that restaurant was our minimal, yet unfulfilled hope and expectation.

Hopefully, your local 'JACK' does a better job for their customers. They probably can, because nothing could be worse than the Atlantic Ave, Long Beach, CA location.

I placed an order through the Jack in the Box app (Order #260222075038838) at Store #3800 in Weatherford, TX. The store prepared the food two hours before the pickup time. When I contacted the store to resolve the issue, manager Laura refused to look at my order number, provided false information about the ordering platform, and hung up on me. The merchant has charged me for a service they failed to provide and is refusing a refund

Horrible service sat and waited 40 minutes for an order for the app. When we finally received the food it was cold. Utah has horrible food service they all believe they are in titled.

1st time trying Jack in the box. I ordered the bacon & swiss buttery burger meal. It was dry, the bacon was just a little piece on the burger, it was barely visable.The swiss cheese was so thin it was transparent. I will never go there again.

Wait time was 45 minutes(2:25pm and finally got my food at 3:05pm) to receive our food pop machine didn’t have syrup for the pop. Food wasn’t spectacular and did not wow me. They were still taking orders while still behind on filling orders already placed

I didn't get my jibbi like I ordered

if im going to be forced to use your stupid app now,i will take my business elsewhere

Went to Mabank Texas Jack in the Box. Left a bad review 2 years ago. Today an excellent review ordered tacos with extra lettuce they were hot and crunchy. Service was quick and had us moving out and on the freeway quick.

The Jack in the Box mascott.. Oh. My. Gosh. He's amazing. Never tried the food so don't ask me how it tastes because I don't care, unless your talking about the mascott. commercials are amazing and spectacular. Best fast food EVER

Jack in The Box brought back one of the worst tacos: Monster Tacos, because many people had been sick for eating them. JACK IN THE BOX! I AM SICK AND TIRED OF YOU PROMOTING THE WORST TACOS THAT FILLED WITH E.COLI OUTBREAK MEMORIES!!! STOP SELLING MONSTER TACOS, BECAUSE THEY HAVE NO TOMATOES, NO SAUCE, ONLY THE CAT FOOD, RAT, AND INKLING MEAT, ROTTEN LETTUCE, WORN OUT CHEESE THAT TASTES LIKE MY FEET, AND DRY TACO SHELLS THAT CAME ON THE MONSTER TACO! WHY IS THE ABSOLUTE WORST TACO OVERSOLD SINCE 2012?! I'll never eat those tacos again. This store needs to close forever.

I went to my local Jack in the Box after my Uncle Sally's funeral because I wanted to celebrate. I was surprised to see that a troop of inebriated banjo players were performing a tribute to Yogi Bear. This made my tub of potato ice cream even more enjoyable.