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Rated 1 out of 5 stars

Absolute trash! For the second time in a row, I went out of my way to try and get a better experience, went there on my lunch break & spent 19 minutes! And I still wouldn’t have given them a bad revie... See more

Rated 1 out of 5 stars

I placed an order through the Jack in the Box app (Order #260222075038838) at Store #3800 in Weatherford, TX. The store prepared the food two hours before the pickup time. When I contacted the store t... See more

Rated 1 out of 5 stars

Well where do I start? Remember Monterey Jacks? JITB had to change their name for that little spell killing all those people? Time for a change again guys because You’re killing me!!!! How does one bu... See more

Rated 2 out of 5 stars

Gridlock at the delivery window. Average dispensing of a car 27 minutes. Once committed to the line immediately blocked by new arrival, claustrophobic, time and gasoline consuming. Ordered through the... See more

Company details

  1. Online Food Ordering Service
  2. Fast Food Restaurant

Information provided by various external sources

Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O.


Contact info

2.1

Poor

TrustScore 2 out of 5

147 reviews

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Rated 1 out of 5 stars

What went wrong was they made me feel…

What went wrong was they made me feel like a piece of shit they ignored me just because I'm homeless and I don't have a vehicle I have video footage and I'm still starving and I had money and I go through you guys all the time

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

My first time at Jack-in-the-Box

I like their burgers and fries. They put almost curly fries in my normal fries basket. But someone was curly fries I gave them one. I had the most experience on my first time there. I really like it. Five out of five stars.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

What's up with the medium drinks now as…

What's up with the medium drinks now as large???
It's not the money but inconvenience.......some of us at work can't just get up and go get another Jack cola.....Just saying. I'll try Burger King for their drinks! When I ask for a large, that's what I want!!!! We don't need you to control how much we drink...It's a whole new world out there and you better get on board.

February 25, 2025
Unprompted review
Rated 2 out of 5 stars

These guys are not good

These guys are not good - go to wendy's across the way to compare - server could barely speak english; they got my order wrong - ask for grilled chicken wrap no cheese, got a fried crispy one, with cheese - and then got the specific sauces i asked for wrong too; giving me ketchup! Awful service .

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

On Thursday 19/2024 we went to eat at…



On Thursday 19/2024 we went to eat at the jackinthebox restaurant located on the corner of main and wiomin in Las Vegas NV. We left our cars in their parking lot while we bought something at a nearby store. When we returned to eat, my sister's car was no longer there. We thought it had been stolen. I asked the lady at the restaurant and she got nervous and aggressive. When I went out, they were already trying to take my car. I asked the young man from the tow truck while he was taking 3 more cars and he gave me the address of where they had them. I followed him and we had to pay $270.00 dollars. to be able to get the car out. In addition, the young men from the tow truck company made fun of us and were aggressive. I would not doubt that jackinthebox staff receive a percentage of what is stolen from people (their customers). For that reason, I will not return to those restaurants. I have pictures a the papers. EDGAR MARTINEZ.

December 19, 2024
Unprompted review
Rated 2 out of 5 stars

Mediocre mostly

Gridlock at the delivery window. Average dispensing of a car 27 minutes. Once committed to the line immediately blocked by new arrival, claustrophobic, time and gasoline consuming. Ordered through their App, which so far (4 plus years) has proven fair. Food does not surpass a lukewarm average for very few items, but mostly sadly disappointing as if cooking personnel can’t cook, don’t want to, or just zero desire to do a fair job (notice I refrain from higher praise). Monster Taco a monstrous disaster, like it’s smaller siblings drenched in old oil most of the times. Have thought of the staff as a revolving door. This Chico CA location, despite its flaws, have continuos business yet hold 2 Stars or lower reviews. 2 Stars.

December 14, 2024
Unprompted review
Rated 2 out of 5 stars

I order from Jack in the Box…

I order from Jack in the Box periodically, I really don't like the food, it's bland and has no taste, I don't like the burgers or the fries, I only go here when I'm out with my friend because he likes it but I don't, the prices are high, just like any other fast food place but the quality of food is below average, if I have my choice I eat somewhere else, the employees are somewhat stupid also, always screw up a order one way or another, don't like to eat there.

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered Sourdough smashed jack combo…

I ordered Sourdough smashed jack combo online. I barely ate anything it was gross. My hamburger had no taste. Only tasted the pickles and bun. The French fries are made with old grease. Only thing that was good was my unsweetened ice teach. I paid over $13.

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

So I tried to order four times from a newbie. Somebody else came on to try and help when I asked her her name she said Janet Jackson. Ain't believing that total disrespect to a 60-year-old person

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Worst tacos ever!!!

Your monster tacos are disgusting! Stop selling monster tacos! I want monster burger! Fix everything! McDonald’s is better than Jack in The Box!!! Plus, the teriyaki bowls are the best.

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

Negative # of stars

If I could leave a negative number I would. My app got hacked, and I got an email saying a JIB in California was processing an order (I live in AZ). Nowhere on the app does it have a cancellation feature. I called the JIB in Cali and they either couldn't or wouldn't cancel the order. I forwarded order email to the District Manager and explained the situation and she forwarded it to JIB Customer Service (that's a contradiction in terms if I ever heard one). 5 days later I get an email from JIB basically saying I'm out of luck, I have to file a dispute with my bank. They didn't offer to do anything at all for the trouble I went through, and didn't say anything about trying to fix their app. I have since shut down my app and I now refuse to eat there anymore.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

The young guy named Jones that work at…

The young guy named Jones that work at Jack-in-the-Box in Fife is a hard good respectful worker great people skills and make the best coffee. I’ve tasted from any other Jack-in-the-Box watch out watch out Starbucks will try to get this guy.

September 11, 2024
Unprompted review

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