Absolutely love Jackpota! I’ve hit the jackpot thats optional to opt into with each spin and I’ve NEVER been that lucky ever! I’ve hit and was able to cash out numerous times compared to other platf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
“I was recommended Jackpota because it has great games, attractive bonuses, and fairly fast payouts. The platform works well on mobile, and many people use it as a sweepstakes-style online casino opti... See more
Company replied
Games are fun, and so far the payouts have been nice. The only issue I have is the same issue I've had with other gambling sites, the inability to deposit the winnings back on to my debit card. Instea... See more
Company replied
It’s a real casino… just like any other casino you bet big you get big payouts and if you bet little you get medium payouts… been playing about 2yrs now and I have nothing bad to say but I one 545.00... See more
Company replied
Company details
Written by the company
Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.
🎰 Play, Have Fun, Win Real Prizes!
Written by the company
- Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.
Free Sign-in Coins package
No Purchase necessary!
7,500 Gold Coins and 2.5 Sweeps Coins welcome package.
Contact info
Isle of Man
- jackpota.com
Jackpota - #1 Social Casino in USA
4.5
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great games and good service
May 14, 2026
Reply from Jackpota
Hello,
This is Bruno from Jackpota Customer Support.
We noticed that you tried to contact us by phone, but the call ended before we could assist you.
We’d be happy to help with any questions or issues you were trying to reach us about.
Please reply to this email or reach us again through our Live Chat at www.jackpota.com, and we’ll make sure your concern is resolved promptly.
Thank you for choosing Jackpota.
Good game but have yet to relieve my…
Good game but have yet to relieve my 450.00 pay out and it says approved
May 7, 2026
Reply from Jackpota
Dear Amber,
Thank you for your feedback and for sharing your experience with Jackpota.com (https://jackpota.com/).
We appreciate your kind words about our games and understand your concern regarding your redemption.
To help you with your redemption of SC 450.00, please reach out to our Customer Support Team directly via email at support@jackpota.com or through our Live Chat on the website. We will be happy to review your account and provide an update on the status.
We are here to help anytime you need assistance.
It's fun and plus they give you money…
It's fun and plus they give you money every day you loung in. Very cool games and pay out.
December 2, 2025
Reply from Jackpota
Hi isaacp,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Love it🤸🏽♀️😁🤸🏽♀️😁
August 1, 2025
Reply from Jackpota
Hi Quinesha,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us. Your satisfaction means everything to us, and we appreciate your support. If you need anything in the future, don’t hesitate to reach out!
All the best,
Reply from Jackpota
Hi Denise,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us. Your satisfaction means everything to us, and we appreciate your support. If you need anything in the future, don’t hesitate to reach out!
All the best,
Getting a good slot game that wins.
Getting a good slot game that wins.
Great customer service. And getting my payments on time
June 1, 2026
Reply from Jackpota
Hi Eleanor,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Was having minor issues with Debit…
Was having minor issues with Debit Card, The support Team / Staff are Top notch! With quick replies, go above and beyond to make sure you have a excellent experience. Thank you again Jackpota support team, for all the hard work you put in each and everyday, to make sure we have a Spectacular experience.
Thank You
May 31, 2026
Unprompted review
Reply from Jackpota
Hi Chris,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Sabrina,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
By far the best of them all
Won $1,100 my first week. They verified me faster, and easier than any of the other sites I use, which is many. I had my redemption approved the same day and my money was cleared in my bank the very next morning. So far this is one of the best I’ve played on.
May 6, 2026
Reply from Jackpota
Hi Ricky,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Melody,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Waiting to see
So I won a few times and they processed my withdraw pretty quick. I just hit for 11k and now there is an issue in my address. I have sent them my driver license, bank statement and car loan statement to no avial. It's been 4days. Hopefully they do not stiff me. I'll update next week.
Thank you for the quick reply. It's not the verification it's the amount of time to look at a document. It shouldnt take days. Of coursw is only when I win this is needed. Thank you for your help. I'll update good when this is resolved.
May 27, 2026
Unprompted review
Reply from Jackpota
Thank you for your message.
We understand your concern and apologize for the delay. However, please note that we are acting in accordance with the Terms of Service agreed to upon account creation.
Additional verification reviews may be required from time to time, especially for larger redemption requests. These reviews are necessary to ensure account security and compliance requirements are met before a redemption can be completed.
We appreciate your patience while the review is being finalized and assure you that the Verification Team is working to complete the process as quickly as possible.
Very fake site and all money goes over…
Very fake site and all money goes over seas.
Don't waste your hard earned money please.
Very prompted review as the law should step in and halt this scam.
The games are worse odds than the lottery unless you play with gold coins then you win more. Play with real money and expect to lose it all. Scammmm
May 30, 2026
Unprompted review
Reply from Jackpota
Hi Samuel,
Thank you for sharing your experience with us. We’re truly sorry that your interaction with our website didn’t meet your expectations.
Please let us know if there’s anything more we can do for you—we’re always here to help and improve.
All the best,
Reply from Jackpota
We truly appreciate your kind feedback and are delighted to know you’re enjoying your experience on Jackpota. It’s always rewarding to hear that our players are having fun.
Your encouragement motivates us to continue delivering the best possible social gaming experience.
If you ever need assistance, please don’t hesitate to reach us at support@jackpota.com (mailto:support@jackpota.com)
or via our Live Chat help.
Jackpota is great
Jackpota is great. Customer service is quick, games are hot, cash outs are fast. I recommend this casino..
March 4, 2026
Reply from Jackpota
Hi
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Tried multiple times only to be disappointed
I've deposited lots of different times on Jackpota and have once made enough to be able to cash out. This is one of the worst and I will definitely not be wasting my money with them anymore.
September 9, 2025
Reply from Jackpota
Hi Joshua,
We are sorry to hear that your experience with Jackpota has been disappointing.
We understand that not reaching the redemption threshold can be frustrating. Game outcomes are based on chance, and making purchases does not guarantee winnings or a redemption.
If you have any questions about your gameplay or account, please contact our Customer Support Team directly so we can review your concern securely and provide any available assistance.
Kind regards,
The Jackpota Team
Do not and I mean do not download this…
Do not and I mean do not download this app. They are theifs. They put my redemption in sombody else's account and said "sorry there is nothing we can do about it the process is done" please tripple verify your account information is right. Don't get screwed by jackpota like I did. It's a piece of shit app.
May 30, 2026
Unprompted review
Reply from Jackpota
Hi Scott,
We are sorry to hear about your frustration regarding your redemption experience.
We understand how serious and upsetting it would be to believe that funds were sent to an incorrect account. For privacy and security reasons, we cannot discuss individual account or payment details on a public review platform.
Please contact our Customer Support Team directly using the email address registered to your account so your concern can be reviewed securely.
Our team will be able to verify the redemption information on file and advise you regarding any available next steps.
Kind regards,
The Jackpota Team
Won within my first month of playing
Won within my first month of playing! Decent payout times and quick verification. Haven't won since, though. Hope I do soon! Good luck players!
April 6, 2026
Reply from Jackpota
Hi Amber
,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the platform and that our service met your expectations. Your feedback truly means a lot to us.
If you ever need assistance or have any questions, feel free to reach out to us anytime at support@jackpota.com or via our Live Chat, we’re always happy to help.
Reply from Jackpota
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us. Your satisfaction means everything to us, and we appreciate your support. If you need anything in the future, don’t hesitate to reach out!
Promotions doesn’t come often and very…
Promotions doesn’t come often and very little bonuses
May 28, 2026
Unprompted review
Reply from Jackpota
Hi Juke,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
The games are too complex by way of…
The games are too complex by way of turning down the wins ( if you will ). Over the course days I've spent hundreds of dollars on 2 games and neither one so far, has not yielded anything of real value! I also pay 10 or 20 cents per spin so you do the math! And on their wheel promotion it actually says i won 7 times! That's a down right lie! I won 1 gold coin pack woo woo..this happens EVERYDAY!
May 29, 2026
Unprompted review
Reply from Jackpota
Hello Susan,
We’re sorry to hear that your recent experience has been disappointing. We understand how frustrating it can feel when gameplay does not result in the outcomes you were hoping for, particularly after spending time and making purchases on the platform.
Please understand that game outcomes are determined by the applicable game mechanics, and purchases do not guarantee winnings or specific results. Regarding the wheel promotion, we take concerns about displayed rewards seriously and would like the opportunity to review what occurred on your account.
Please contact our Customer Support Team through the official support channel using the email address associated with your account and reference this review. Providing details about the games played and the wheel promotion display will help our team look into your concern further.
We appreciate your feedback and apologize for the frustration this experience has caused.
The Jackpota.com Team
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