Difficult to access portion of the website for canceling subscription, but once there, with the help of your chat employee, all went smoothly. One caveat: I haven't yet seen the refund, but we're... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great response rate to my query and something that I can follow-up in future for flight returns from outside of the UK, to the UK, then returning back to starting point (NZ)...currently not available,... See more
Company replied
Jack's Flight Club have saved me several hundred pounds on just two trips! I have been able to book return flights to Singapore to visit family for only £452! That's pretty much half price usual costs... See more
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My interactions with Jacks Flight Club Team have been excellent. Email queries are acknowledged and addressed within 24 hours. I met some team members at a recent travel show and it felt like me... See more
Company replied
Company details
Written by the company
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox. We're the club that won’t flood your inbox with every airline sale out there. We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
How we help you 👇
Written by the company
- Step one
- Simply enter your email to become a Standby member, let us know where you're based and tell us your closest airport. We can find you flights if you're from the US, UK, Europe and Canada 🙌
- Step two
- We’ll get busy finding you the best Flights and then send you a notification once they've been fully vetted by our in-house Flight Experts.
- Step three (the fun part)
- All you have to do next is simply decide whether to take the flight 🤭
- Our memberships 👇
- We have two types of memberships. One to introduce you to us (called Standby) and one to get you travelling (Our paid for version, called Takeoff).
- Standby
- You'll get 1-2 Flight emails a week to see what our membership is like before committing to anything.
- Takeoff
- You'll receive ALL of our Flights (about 8-10 per week). Short-haul, long haul, domestic, international, error fares, open-jaw, premium economy, business class... the list continues. Basically, even more Flights to get you exploring the world for less.
Our promise 🤝
14-day money-back guarantee.
Our Takeoff membership comes with a 14-day money-back guarantee. You can try it out and if you decide it's not for you, simply send us an email to jack@jacksflightclub.com and we'll send you a full refund. No questions asked.
Contact info
United States
- support@jacksflightclub.com
- jacksflightclub.com
4.0
Great
459 reviews
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Reply from Jack's Flight Club
AJ, this was so kind, thank you so much for leaving this review :) Our Member Experience team pride themselves on providing amazing service and we are so happy to see that your issue was sorted. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
Return flights for an overseas Brit', NZ-UK-NZ
Great response rate to my query and something that I can follow-up in future for flight returns from outside of the UK, to the UK, then returning back to starting point (NZ)...currently not available, but could be in the future
January 15, 2026
Reply from Jack's Flight Club
Hey, Angie, thanks so much for your review! We've definitely got NZ on our list to offer flights from. Before we open up a region for offers, we always want to ensure we can provide great flights and do so consistently. But rest assured that it's on our road map :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
Where to go Next
I love reading the blogs and reviews from the editors at Jack’s Flight Club. The newsletter gives me real stories of travelers who are off the beaten track. I’ve gotten so many suggestions on where to go next.
January 18, 2026
Reply from Jack's Flight Club
This is so wonderful, thank you for taking the time to let us know! A very big part of our service is not only the awesome flights and out of this world member experience that you get but also the community that is Jack's! We and our members are travelers who love to travel and experience the world. We're so happy that we are able to help along the way and give you that inspiration :)
Reply from Jack's Flight Club
We are so glad the team was able to assist with your booking query! Our Navigators and Member Experience agents have years of travel experience. So, they are not only able to find amazing flights but also assist with insider details to make your trips even better. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
Reply from Jack's Flight Club
Hamish, we are so happy to see this and glad that everything was sorted for you to make another booking. Our team works really hard to be able to not only offer you great insight on flights but also assist with the issues you might meet along the booking process. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
much easier than searching yourself
much easier than searching yourself. Bargain alerts. Plus pieces on travel with many good pieces of advice. Booked £47 return flights to Malta and £420! return flights Thailand.
January 9, 2026
Reply from Jack's Flight Club
We are so grateful for your kind words and you grabbed some amazing flights! Please send us a postcard from the flight alerts. And, if you feel like sharing when you're back from your trips, we'd love to see the pics. It absolutely warms our hearts to be a part of your travel adventures and we hope that we may assist with many more to come :)
good customer service
Sometimes things can go wrong, JFC staff were incredibly helpful in resolving my issue in a timely manner.
December 28, 2025
Unprompted review
Reply from Jack's Flight Club
We're so happy to see this, Robert and we expect nothing less from our wonderful Member Experience team! If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
Haven't used it one bit
December 11, 2025
Reply from Jack's Flight Club
Hey, Tammy. We're truly disheartened to receive a 1 star review where there was no indication that there was any kind of service failure. We've checked your email history to confirm if there was any alert of an issue but found no prior contact from you. We'd love to understand more what you expected from the service or how we can assist you in getting the most out of it. Please reach out to our Member Experience team by emailing: support@jacksflightclub.com and let us know how we may help you!
good tips given and plenty of options
July 17, 2025
Reply from Jack's Flight Club
Thank you so much, Rafael! We truly appreciate your kind review and we hope that we can continue bringing you even more amazing flights. If you do need anything , please don't hesitate to reach out to our Member Experience team by emailing: support@jacksflightclub.com
Not for me
I don't find this site remotely useful - all it ever says is search google flights, and the prices they quote are nowhere to be found. i'll stick with skyscanner.
January 1, 2026
Reply from Jack's Flight Club
Hi, Helen. Yes, you're absolutely right that we send members links to places like Google Flights or Skyscanner to actually buy the flights that we find and that's because we don't sell tickets (or even earn any commission on tickets), so we have to send people to the places they can purchase those flights.
The Jack's Flight Club service is built to constantly scour the internet and figure out IF a flight price is any good and ONLY then rapidly alert our members that there's an unexpectedly great fare available.
At that point we send out the location of how and where to buy that flight (including if necessary, the particular workarounds or hacks to get the price we've found).
Jack's is built for travellers with a little flexibility who enjoy the inspiration and thrill of a new destination or when a bonkers price to somewhere they've been meaning to go drops into their inbox.
We use a combination of bots, machine learning, data analysis and expert human curation to scan millions of flight routes a week. Our team of expert Flight Finders and travellers whittles that down to only the most worthy fares with savings well under what the public pays. Over 90% of flights get discarded as unworthy and only around 1 in 5,000 make the grade to qualify as an alert, packaged with extra inspiration and expert tips on the destination.
Essentially, our experienced Navigators spend hundreds of hours a week sifting and researching so you don't have to and alert you when you should go looking on those sites so you can take advantage of lower than usual prices at the right time.
Hope that clears things up! We're gutted that you've given us a 2 star for doing what we set out to do, so we'll try harder to improve our sign up pages and new joiner messages to make things clearer.
Reply from Jack's Flight Club
Hey, John! Thanks so much for taking the time to leave your review :) We're so happy that you've been enjoying the flights and hope we may continue to bring you even more travel inspo. When you book your next trip, please don't forget to send us a postcard!
Amazing service if you wanna fly for…
Amazing service if you wanna fly for less. JFC is like having 10 + people digging flight deals and travel tips for you, so you don’t miss any travel opportunities! I also love the extra contents they create like the After you land rubric or the travel guides.
August 1, 2025
Unprompted review
Reply from Jack's Flight Club
Félix, thank you so much for your kind words :) Our Navigators work tirelessly to find you the best flight options out there and package them up in a way that makes it easy for you to know what you're looking for and get you booking that trip! We hope that we may bring you even more great options for this new year!!
Trips to Europe are great
Trips to Europe are great, want to see more trips to Africa especially the South of Africa.
January 1, 2026
Reply from Jack's Flight Club
Hey, Faan, thanks for taking the time to leave your feedback :) We constantly scour the internet and figure out IF a flight price is any good and ONLY then rapidly alert our members that there's an unexpectedly great fare available. We've definitely got our eyes peeled for South Africa and will make sure we update you when next something comes up!
Reply from Jack's Flight Club
Hey, Cathy, we're so sorry to see that you weren't able to find the flight for the price quoted. Our Member Experience team is waiting to hear back from you, so they can assist you with navigating the offer. Please reply to us at support@jacksflightclub.com with the requested information.
Great for finding cheap flights
Have followed JFC for many years. Always has great tips for cheap flights and deals. Would be 5* if there were more long haul business flight deals (even though my settings are marked for business).
January 1, 2026
Reply from Jack's Flight Club
Hey, Neal! Thank you for taking the time to share your feedback with us and for your kind words!
We want to get our members all around the world on any budget and this does mean that we will look for the cheapest way of doing that. We look at both luxury and budget airlines but lots of the best offers will be on budget airlines. This does not mean that we don't look for premium economy or business (or even better!) and make sure that we send those flights out as well :)
We completely understand that travelling on budget airlines is not for everyone and we do our utmost to cater to the needs of all of our members. Our mission has always been to make sure that air travel and being able to see as much of the world as possible is available to everyone and that you're not just limited to the bigger airlines that you know and fares that are out of reach.
We hope that we will be able to find the right flights for you, on the airlines that you're after and get you out on a travel adventure!
Thanks again for your feedback and it has been shared with the team!
Limited utility for Canadians.
January 1, 2026
Reply from Jack's Flight Club
Hey, Abbas! We do offer our service to Canadian members and provide a fair amount of flights to all over the world. Having checked your details, we do see that not all preferences were correctly chosen when you created your account. Have no fear, our Member Experience team will be in touch to get this sorted for you :)
Premium subscription take off (offer)…
Premium subscription take off (offer) was exactly what I needed to find a deal for Mexico trip. It would be great if you could customise the reminder (days, frequency) before offer ends to avoid mistaken renewal (hence 4stars). But customer service from the team was excellent in resolving automatic renewal subscription charge.
December 4, 2025
Unprompted review
Reply from Jack's Flight Club
Hey there! Thanks so much for your suggestion and your kind words :) We will definitely take this into consideration and your feedback has been forwarded to the team. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
havent heard anything other than the…
havent heard anything other than the usual newsletters since signing up and paying.
January 1, 2026
Reply from Jack's Flight Club
Hey, Christine, we're sorry to see that you are not getting all the offers you should and would love to check this for you. Sadly, we did not find an account with your email. Our Member Experience team is going to reach out to you to further assist and get this all sorted for you. We hope to hear back soon!
Very efficient service
The response time and solution was fas.
Very pleasant as well.
Thank you very much.
December 30, 2025
Reply from Jack's Flight Club
Thank you so much, Golden, this made our day. Our Member Experience team are some of the best out there and their goals aren't only to resolve your issue but ensure they do so efficiently and quickly. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
Very quick and helpful reply.
December 18, 2025
Reply from Jack's Flight Club
Drake, we are beyond happy to see this. We pride ourselves on how amazing our Member Experience team is and we are so glad that they were able to efficiently assist you. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: support@jacksflightclub.com
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