Jackson Grundy Reviews 129

Jackson and Grundy Duston, have been amazing to deal with from start to end. We initially chose them to sell our property, as compared to other agents we approached they did not do a hard sell, harass us, or rubbish other agency’s in comparison to them. Megan and Chris were super professional throughout the selling process and they helped me secure an offer within a week or two of being on the market. Later Becky was superb as the sale progressed and supported above and beyond with facilitating communication between us, all solicitors in the chain and the other estate agents in the chain. I’m so grateful to the whole team for the fantastic service they gave us and after having a pretty dismal view of estate agents prior to working to these guys, I have had my mind well and truly changed. My advice to anyone choosing an estate agent to sell their property is to be careful who you chose to represent you - if they hard sell and make you uncomfortable then the chances are that any potential buyers of your property will feel the same. The team at Duston could not be more pleasant to deal with.

Becky and the team worked very hard to help my daughter and son in law buy there first house.
Kept on top of the sale to keep to the tight schedule.
We will definitely be dealing with them again in the near future.
Respectfully
Jonathan Edwards

Rhys, Aby and Sam made a great team with helping us with a very challenging purchase along side a sale too. They were professional, knowledgeable, helpful and very patient and at times went above and beyond to help things progress as best as possible. Good and helpful communication throughout a long process. If one of them was not available, the other would be able to pick up the trail. We wouldn't hesitate to use JG again.

From my initial enquiry Tanya was very helpful and communication was always great. I rented the property for two years and there was no issue in this time. They would always give notice for inspections or work that needed carrying out. Moving out was equally as simple.

The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Becky was amazing throughout the whole process. Thank you Becky for your great service!

Following the passing of our parents we contacted Becky at Jackson’s and from the off we were provided with excellent support and advice. It took several months for probate to be sorted out and during that time we lost a link in the chain but Becky kept us informed and secured very quickly another purchaser. During what was a difficult time for the family, Jackson staff were great, always replied to emails and answered all our queries. Becky was particularly helpful and supportive throughout the process and we would strongly recommend using Jackson Grundy if your selling you home and want first class service

Great service through the whole process, always kept in touch, giving you peace of mind everything was going well. Would definitely recommend

There was always someone at the end of the phone to answer any queries.
Polite and very helpful.

Incredibly rude and condescending staff, very unhelpful and were put out when I rang to ask them questions re my tenancy. Rang as they ignored email. Falsely advertised property both with pictures and goods stated in property. Took 2 weeks for them to confirm which white goods were in property. Had to drag information out of them as to what would happen next, eg once signed tenancy agreement electronically would we get copy of tenancy agreement back signed by them or ? Overall very unimpressed and would not use them again.

We have recently sold Mums property through Jackson Grundy Duston Branch.
It has been a difficult & emotional time for my Sister & I for many different reasons, one being the distance I live from Northampton..
The team at JG have been amazing, Supportive compassionate, professional, keeping us informed every step of the way..
Special shout out for Becky & Megan
Thank you all..
Shayle Barlow

Excellent service from Chris, Becky and Megan in the Duston branch, from start to finish. Thoroughly professional throughout the sale of my deceased parents home,to completion.
They were all extremely empathetic during this emotional journey for myself and my sister. The communication from them was second to none, especially having to deal with 2 daughters that live miles apart.
It can be difficult choosing an estate Agent with all the competitors about, but we are so glad we chose this wonderful team at Jackson Grundy, Duston.
Highly recommend them.
Thank you so much.
Kerry

Well done to Becky and the team at the Duston office of Jackson Grundy for handling the house sale for me. I was kept informed all the way through the process from start to finish with regular updates.

Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service

Excellent service throughout the whole process , they did a great job of selling our house!

The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.
Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.

Recently sold our house through Jackson Grundy Wellingborough rd Northampton. All the staff were really helpful and kept us up to date with developments as they occurred.this helped to keep the whole process running as smoothly as possible and stress free.

I signed with Jackson Grundy Abington branch after a negative experience with another local agent and the service I received from them from start to finish was excellent. They sold my house very quickly and resold again quickly when the sale fell through. After sales care and communication was excellent and I would highly recommend them.

Have sold many properties over the years Jackson & Grundy have been the most helpful and efficient sold my property in 24 hours found Richard the manager very pleasant and then the dealt with Becky at the Duston branch who recommended a very good conveyancer Andrew Gordon & co. Becky then tel me every week without fail for update what a lovely lady thank you all for making an awful journey good.