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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the luxurious feel of the sheepskin and the sturdy construction of items like boots and slippers. Many consumers also appreciate the competitive pricing, finding the products to be a great value compared to other brands. The ordering process is frequently described as easy and efficient, with numerous mentions of quick and punctual delivery services. However, some customers were not happy with certain aspects of their experience. A few reviewers were disappointed to find that products labeled as "Made in China" when they expected them to be of UK origin, particularly given the company's branding. Some people also felt that the gift packaging was overpriced for what was provided, and a small number of customers received items that were not the expected color or had issues with the fit of certain footwear, such as slippers being too narrow or lacking proper foot support.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the excellent quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering, with many... See more

Based on these reviews

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great boots

Lovely well made comfortable boots at a great price and swift delivery. I’m really pleased with them.

April 16, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you for sharing this! We’re thrilled you’re loving the comfort and quality, and that your order arrived swiftly 🤍

Rated 5 out of 5 stars

alpaca

easy to navigate website , great customer services , amazing alpaca creation, creature love the feel, size is good value for money

April 20, 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely feedback 🤍
We’re so pleased to hear you’re enjoying your alpaca piece, they really are something special!

It means a lot to know you found our website easy to use and our service helpful too.

We hope it brings you lots of comfort and enjoyment 🐑

Rated 5 out of 5 stars

Excellent product

Excellent product. Beautiful sheepskin boots. Great quality. Will hopefully last a long time. Fantastic customer service too. Would definitely recommend!!

April 19, 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you for sharing this! We’re thrilled you’re loving your boots and that you’ve had a great experience with us, it really means a lot 🤍

Rated 5 out of 5 stars

I’m a very happy customer

I’m a very happy customer!
This is my fifth purchase from this company, every rug, and slippers I’ve bought are premium quality. They dispatch same day for next day delivery and I can’t recommend them enough

March 26, 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review and continued support! We’re absolutely delighted to hear you’ve been happy with every purchase, it truly means a lot to us.

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug…

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour differentiation but you'd be hard pressed to find fault, It looks and feels great. So much so we ordered another 2 last night. Highly recommended.

April 8, 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for such a fantastic review 🤍

We’re absolutely delighted to hear how impressed you are with your double sheepskin rug, especially after comparing with other companies. It’s great to know it exceeded expectations in both quality and value.

It really means a lot to hear you came back and ordered two more as well, that’s the biggest compliment we could ask for!

Thank you again for your support and recommendation, it truly means the world to our small Yorkshire team!

Rated 5 out of 5 stars

Beautiful high quality product

Beautiful high quality product, super fast delivery. Highly recommend!

March 30, 2026
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind words 🤍

We’re delighted to hear you’re happy with the quality and that your order arrived so quickly, that’s exactly the experience we aim to deliver.

Your recommendation really means a lot to our small Yorkshire team. Thank you again for your support!

Rated 5 out of 5 stars

A lovely sheepskin seat pad

A lovely sheepskin seat pad, at a really good price, delivered quickly

March 30, 2026
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍

We’re so pleased to hear you’re happy with your sheepskin seat pad, and that it arrived quickly too! We always aim to offer great quality at a fair price, so it’s wonderful to hear that came across.

Your support means a lot to our small Yorkshire team, thank you again!

Rated 5 out of 5 stars

I bought the Wedgewood rectangular…

I bought the Wedgewood rectangular sheepskin rug in brown, the rug is gorgeous and so soft, I it bought it in the larger size and surprised how much bigger my living room looks, I'm so glad I made this purchase everything about the rug is just perfect , lovely colours and perfectly made

March 20, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review! We’re delighted to hear how much you love your Wedgewood rug and that it’s made such a difference to your space. It’s lovely to know you’re enjoying the softness, colour, and quality.

Rated 5 out of 5 stars

I couldn't live without these boots

I am now on my fourth pair of Jacobs& Dalton sheepskin boots. They don't wear out, but I love having a fresh pair and the price is so temptingly affordable. The sheepskin is much softer and plusher than more expensive brands and they keep my feet really warm in my cold house.

March 18, 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you for sharing this! We’re thrilled you’re loving your boots and that they continue to keep your feet warm and cosy, and we really appreciate your loyalty to us 🤍

Rated 5 out of 5 stars

Sheepskin slippers

Bought sheepskin slippers. Great quality product. Very quick delivery. Highly recommend

February 9, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with the quality of the slippers and the quick delivery. Your recommendation really means a lot to us.

Rated 5 out of 5 stars

Excellent product

Excellent product, well made and super quick delivery, would highly recommend

February 20, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with the quality and the super quick delivery. Your recommendation means a lot to us.

Rated 5 out of 5 stars

brilliant product

brilliant product! I love your slippers - and the service, packaging and delivery top notch too.

January 30, 2026
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review! We’re delighted to hear you love the slippers and that everything from service to packaging and delivery met expectations.

Rated 5 out of 5 stars

Love my slippers

Love my slippers! Great quality for a good price. Got my husband the moccasins, which he loves. We did an exchange, which was simple. I will definitely buy from again.

January 27, 2026
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you love your slippers and that your husband is enjoying his moccasins too. We’re also pleased the exchange was simple for you, we really appreciate your support and look forward to welcoming you back again.

Rated 5 out of 5 stars

I am delighted with my new sheepskin…

I am delighted with my new sheepskin rug. Quick delivery. Couldn't ask for anything more. Thank you 😊

January 27, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you for your kind feedback! We’re so pleased your sheepskin rug arrived promptly and that you’re delighted with it, that’s exactly what we aim for.

Rated 5 out of 5 stars

Platform Super Short Boots Bliss

I also bought the short boots, mine were the Platform Super Short Boots and can honestly say they are THE most comfortable things Ive ever worn. Trendy too.
Sarah the lady I spoke to at customer support with a query re delaying delivery was amazingly helpful and it all turned out perfectly. I highly recommend this company and look forward to buying again.

December 17, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review.

We’re absolutely delighted to hear how comfortable you’re finding your Platform Super Short Boots, and that they’re ticking the “trendy” box too!

It was a pleasure helping you, and I’m so pleased everything worked out perfectly in the end. We really appreciate your recommendation and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Super comfy, great quality!

I’ve bought several pairs of shoes and boots for me and my daughter. We love the quality and how cosy they are. Such good value!

December 29, 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for taking the time to share this. We’re delighted to hear that both you and your daughter love the shoes and boots, and that the quality and cosiness have stood out. It means a lot to us to know you feel they offer great value. We really appreciate your continued support.

Rated 5 out of 5 stars

Quality products

Quality products. Will not consider going anywhere else.

December 29, 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind words. We’re absolutely delighted to hear that you’re so happy with our products, and it really means a lot to know you wouldn’t consider going anywhere else. We truly appreciate your support and loyalty.

Rated 5 out of 5 stars

Excellent

I have 3 pairs of sheepskin boots and I love them. In fact I also have 3 pairs of uggs which cost considerably more money but I much prefer my j&d ones

January 14, 2026
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for such a fantastic review. We’re absolutely delighted to hear how much you love your boots, especially knowing you prefer them over pairs that cost considerably more. That really means a great deal to us, and we truly appreciate your continued support.

Rated 5 out of 5 stars

Fantastic service. excellent products .

Fantastic service and excellent products .
I have recently purchased boots and cushions . Ordering was extremely easy, delivery very quick and I love everything I’ve bought from Jacobs and Dalton.

December 29, 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the ordering process easy, the delivery quick, and that you’re loving both your boots and cushions. Your kind words about our service and products truly mean a great deal to all of us at Jacobs & Dalton.

Thank you for your support, we hope you continue to enjoy everything you’ve purchased.

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