very poor package material. The shelves did not contain any nails for putting onto the wall. We feel a little bit disappointed.
Company replied
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See what reviewers are saying
Ordered Normann Copenhagen bedsheets and was really excited for them. 6 days later received a mail, that they don't even have the bedsheets, because they have been discontinued. Also the bedshee... See more
Our chairs arrived earlier than what was originally said on the website. That was a pleasant surprise. Also, they came already assembled! Hooray!
Company replied
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
Company details
- Furniture Store
- also in
- Bed Shop
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
Jacobsen Møbler leverer kvalitetsmøbler og interiør. Vi har hele tiden fokus på at opdatere vores sortiment, så du altid finder det nyeste fra nogle af de førende brands inden for møbler og interiør.
Køb dine nye møbler hos Jacobsen Møbler
Written by the company
- Tryg & sikker handel | E-mærket Webshop med god kundeservice
- Jacobsen Møbler er en E-mærket webshop som sikre dig, at vi lever op til og følger den gældende lovgivning. Du kan med andre ord handle trygt & sikkert hos os
- Nem online bestilling & hurtig levering
- Når du bestiller din vare online hos os kan du nemt se, om varen er på lager. Alle varer med mærket "klar til forsendelse" bliver afsendt mellem 3-7 hverdage - ofte hurtigere.
- Gratis levering til pakkeshop / kantsten ved køb for mere end 799,-
- Vi tilbyder gratis levering, når du køber for mere end 799,-. Dette gælder for levering til en GLS pakkeshop. Større møbler leverer vi gratis til nærmeste kantsten. Ønsker du dine nye møbler båret ind i dit hjem eller at vi tager emballagen med retur tilbyder vi selvfølgelig også dette mod et mindre tillæg.
- Stort udvalg af de bedste danske & udenlandske Møbel & Lampebrands
- HAY | &Tradition | FDB | Le Klint | Cane-Line | Secto Design | Gubi | VIPP | Ferm Living | Verpan | Montana | Audo Copenhagen | Sika Desing | Bloomingville | Innovation Living | Andersen Furniture | Louise Roe | Skovby og mange mange flere✔
- Mere en 3000 kvm stor fysisk butik i Aabenraa
- I vores butik bliver du budt velkommen af vores dygtige veluddannede møbelsælgere. Med mange års erfaring og kompetence hjælper de dig med at finde den helt rigtige løsning til dig - uanset om du er på udkig efter en ny seng, sofa eller spisestue.
Få god rådgivning af vores dygtige møbelsælgere
Danske Designerbrands med fokus på kvalitet | Gratis levering & 30 dages fuld returret
Vi hjælper dig helt i mål uanset om du handler online eller i vores butik i Aabenraa. Ring eller skriv til os og bliv vejledt til det helt rigtige møbel til dit hjem.
Du får fri fragt fra 799 kr., hurtig levering og 30 dages fuld returret. Vi er E-mærket, hvilket er din garanti for sikker nethandel.
Tilmeld dig Club Jacobsen Møbler og få adgang til værdifulde fordele.
https://jacobsenmobler.dk/member-login
Contact info
Løgumklostervej 145, 6200, Aabenraa, Denmark
- kundeservice@jacobsenmobler.dk
- jacobsenmobler.dk
4.1
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Alt for bøvlet at returnere
Virkelig dårlig kvalitet på varen og alt for bøvlet at returnere.
Må ikke aflevere i fysisk butik og skal selv betale for at returnere.
November 14, 2022
Product received not as expected
The colour of the carpet was supposed to be solid, whilst there may be some variation expected from the website image it is certainly not a solid colour unfortunately
November 1, 2022
Super hurtig ekspedition
June 12, 2022
Fast sending and fast delivery
Fast sending and fast delivery, product as it should be :)
May 30, 2022
God service og fantastiske designs de…
God service og fantastiske designs de har. Elsker den butik. 🥰
May 14, 2022
Godt sted at handle
May 4, 2022
Super god service
April 11, 2022
Super service
April 2, 2022
Great customer service
Products were dispacted the next day. Turned out the package was too heavy for the delivery point (gas station) so it was sent back. But customer service was so helpful and fast. They had it re-routed immediately and sent to my address, as well as connecting in another of my orders so that I didn't have to be at home two different days. Fantastic!
March 9, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible customer service
I bought a table and had it shipped to the US. It was damaged when it arrived. We communicated with customer service who proposed a solution, The problem is still not solved, several months later. and they are now uncommunicative.
February 9, 2022
Unprompted review
Reply from Jacobsen Møbler
Dear Inge
I'm sorry that yout table was damaged.
The table top for your table are still in produktion.
I have contacted our customer service and you will hear from us asap with an update.
Have a nice day
Mette
Jacobsen Møbler
Great service
Great service!
The item was packed very carefully and delivered within 48 h from when I placed the order.
Well done, Jacobsen Møbler.
January 31, 2022
Reply from Jacobsen Møbler
Thank you so much.
You are very velcome to visit Jacobsen Møbler again some day.
Have a nice day
Mette
Jacobsen Møbler
Reply from Jacobsen Møbler
Hej Lene
Tak for din ordre og også tak for din anmeldelse.
Ha' en skøn aften
Med venlig hilsen
Mette
Jacobsen Møbler
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