Jali Reviews 

250
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

This company are taking the time to report eBay listings for intellectual property rights violations..that are second hand Indian “Jali” Sheesham wooden cabinets! And while I understand the... See more

Rated 5 out of 5 stars

Many years ago, I purchased radiator covers and decorative fretwork from Jali. I was impressed by the quality, price and delivery from Jali. Naturally, Jali was my first port of call when I recen... See more

Rated 5 out of 5 stars

We couldn't find anywhere online that had standard shelves to fit our utility room so were pleasantly surprised to come across Jali. Very easy to use website to design shelves, shelves arrived after... See more

Company replied

Rated 5 out of 5 stars

After searching online, I finally found this company and I'm so glad I did. In total over the past year I have purchased 5 custom radiator covers which have been placed around our home. The quality... See more

Company details

  1. Furniture Store

Information provided by various external sources

Jali is a bespoke furniture company where we believe in being yourself! With Jali, you can create 100% unique furniture that's yours to the last detail; the perfect fit for you, and your home.


Contact info

4.2

Great

TrustScore 4 out of 5

250 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(250)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to Design & High Quality Outcome

It was very easy to design the desk I wanted on their website - it did take a lot of measuring and playing around with the design, but it had the benefit of coming out much cheaper than buying a standard flat pack desk from a shop, and I was able to add holes for my cables to go through the desk which turned out to be so helpful for tidy cables.

The wood is also high quality and the edging didn't start coming away like another company I used before.

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Made to measure bookcase

Made to measure bookcase. Easy online design tool, great options and brilliant communication regarding delivery. All round great experience. Would definitely use again.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic radiator cover

A really good experience with this company. Excellent quality radiator cover, simply to put together and feels very solid. Would highly recommend them.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Spare Room Upgrade

Helpful, professional and always get a great result. Would definitely recommend and also will use again in the future.

August 1, 2023
Unprompted review
Jali logo

Reply from Jali

Dear Mel,

Thank you so much for taking the time to leave such a positive review. We truly appreciate your feedback and are delighted to hear about your experience with our services. It's always our goal to be helpful and professional, so we're thrilled that you found our assistance valuable.

We're also pleased to know that you're considering using our services again in the future. It's our privilege to have the opportunity to work with customers like you, and we look forward to serving you again.

If you ever have any further questions or need assistance with anything, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're here to help.

Thank you for choosing us, and we hope to continue exceeding your expectations in the future.

Best regards,
The Jali Team

Rated 5 out of 5 stars

Radiator Cover

It was a pleasure to deal with Jali - great customer service throughout the whole process and the product didn’t fail to meet expectations either. The radiator cover was nicely crafted and simple to assemble. Would highly recommend.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Items delivered on time

Items delivered on time, no damage, very well protected.
Excellent quality and design, straight forward assembly to form a strong unit.
Overall finish very good. Definitely recommend this company

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great product, great service

The shelving unit we ordered was exactly what we were hoping for and very fair value. The online design tool made it easy to order what we wanted. Everyone we spoke to (once for help while designing, once to arrange a delivery time and then the delivery man) was friendly, helpful and efficient. The order was delivered sooner than expected, too. We definitely plan to order from Jali again. Thank you!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great products from a great company

I have had three bespoke radiator covers from this company and the quality and fit is superb they are beautifully made the best I’ve seen on the market
The customer service team are excellent, polite, professional and knowledgeable

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. I have bought from Jali on several occasions and have never been disappointed. From using the website to delivery, I cannot fault their service. The customer service is brilliant.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to work with and great products

We've had 3 radiator covers and a request to supply parts to modify one of them. Each time the transaction has been very smooth. The customer interface is first class - real customer service.
We did have one minor issue which was resoled very quickly without any drama. I like these guys and would highly recommend.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

JALI supplied a bespoke pelmet for one…

JALI supplied a bespoke pelmet for one of our clients projects. Very helpful and professional and the finish on the product was way above our expectations, allowing us to complete our clients refurbishment to their (and our) considerable satisfaction.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

“An Excellent Product from a Company…

“An Excellent Product from a Company with Great Customer Services.

I ordered a self designed bookcase from the great folks at Jali. The website has a really easy to use design page with many options for size, style, colour etc and, if you’ve got any questions, their customer services are great. Communication with Jali is easy. As mentioned in other testimonials, it’s not the cheapest ‘flat pack’ furniture; however, it is quality. The instructions were easy to understand and it was easy to build - this one needed help as it weighs 300kg! My only - very minor - complaint is that, if anything it’s TOO WELL made: putting the shelves together (I have 5 bookshelves attached by bolts) required EXACTLY placing the shelves together for the screw to meet the bolt. I made the pilot hole 1mm wider; after that it was easy.

This is a great bit of furniture and I expect it to last longer than I do! I’m already planning my next bit of Jali furniture!”

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

My go to company for custom radiators…

My go to company for custom radiators covers. They are always well packaged, the quality of the MDF and the way they have been cut is second to none. My latest cover I opted for a pre-primed finish. This saved hours of time especially on the fret work so in future would now always opt for this extra. All in all I am always pleased with the service and products that Jali provide.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Alcove shelving- excellent

Even before purchasing the information and advice was excellent. Once our alcove shelving turned up, you could tell the product was quality, and the fixtures and fittings were incredibly precise. Overall, it felt like a personalised service and we wouldn’t hesitate in recommending Jali.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

This is our second radiator cover

This is our second radiator cover, first was such a hit we ordered a second when renovating the next room in our house. Really pleased with the finish and assembly was easy enough. Would recommend.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

After searching online

After searching online, I finally found this company and I'm so glad I did. In total over the past year I have purchased 5 custom radiator covers which have been placed around our home.
The quality of their stuff is super quality and very simple to put together. The sales and after care sales are spot on. I would highly recommend this company to anyone who is considering purchasing something from them.

May 1, 2023
Unprompted review

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