Delivery took longer than advertised, but that wasn't an issue. Product matches specifications and is easy to install with 4 screws. It fits perfectly onto the window. The fabric is truly opaque, but... See more
Company replied
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See what reviewers are saying
Order from Romania! The first delivery came late because of DPD and the delivered components has some technical problems. I think transport damage or production issue. The supplier send me with... See more
Company replied
1. The delivery says 6-9 working days...didn't receive anything yet and it's been 13 workind days already. 2. The tracker is a joke: it only says "order sent": no additional information, location... See more
Company replied
Excellent product, I highly recommend it. Just make sure you do not consider it something urgent, as the products do take some time to arrive. They are quite easy to install, so whenever they arrive,... See more
Company replied
Company details
Information provided by various external sources
Rolete pentru ferestre de mansarda potrivite pentru toate marcile. Calitate exceptionala la preturi avantajoase, gama variata de materiale textile. Pana la 3 ani garantie si un serviciu pentru clienti excelent.
Contact info
Netherlands
- jaluzelepremium.ro
4.5
Excellent
170 reviews
Asks customers to review
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How this company uses Trustpilot
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Did not receive the product
Did not receive the product; order status is "Order sent" for more than 1 month. This is the second order I haven't received. Will not order again.
July 18, 2022
Reply from Jaluzelepremium
Hello, we are sorry for this incident but your package has not been delivered yet because your phone number is incorrect and the courier could not contact you. Please provide us with a telephone number where we can contact you.
I VE ORDERED NOW MORE THEN A MONTH AND…
I VE ORDERED NOW MORE THEN A MONTH AND I Have not received any news a when my ordered things are coming. Hope you can help ME. Thanks
July 12, 2022
Reply from Jaluzelepremium
Good day, as we communicated on the phone today, your order will be delivered before August 15, as requested. Thank you for ordering and we are sorry for the delay.
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. We hope that the delivery will take place as soon as possible. All the best!
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Very bad experience
Order made one month ago, paid the full price.
Nobody knows nothing about our order.
Mr Superior cant answer any question.
Very bed experience
July 6, 2022
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. We hope that the delivery will take place as soon as possible. All the best!
Very poor communication!
Very poor communication!
Delayed delivery!
I'm still waiting for the products, so I can't give them a rating yet.
July 4, 2022
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Never got the product.
June 30, 2022
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
I am very disappointed
I haven't received the product yet. I've placed the order on June 7th.
Most probably I will cancel it.
The answers to my questions were incomplete. I had to send several emails to receive informations.
The information on your site are not accurate.
Overall, I am very disappointed.
June 29, 2022
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
It's fit very good!
June 15, 2022
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
I wasn't sure what shutter to chose for…
I wasn't sure what shutter to chose for my roof window. The customer care helped me with the suitable product to choose. It took about three weeks to produce and deliver it. Was easy to install and it fits perfectly.
May 25, 2022
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Not satisfied
1. The delivery says 6-9 working days...didn't receive anything yet and it's been 13 workind days already.
2. The tracker is a joke: it only says "order sent": no additional information, location updates
3. The customer service response was dull and short, not helpful at all
I will purchase them from a another website.
April 19, 2022
Unprompted review
Reply from Jaluzelepremium
We are sorry that our services did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
They were fast and professional.
April 16, 2022
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
They send me a wrong and broken one .
April 15, 2022
Reply from Jaluzelepremium
We are sorry that our products did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Very good product!
March 17, 2022
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
Order not delivered.
Order not delivered.
I ordered 3 window blinds on 17.02 and they were not delivered.
I had to call customer service because there was no information in track your order section and i was informed that the blinds should arrive by the end of this week...
It is the end of this week and nothing.
March 4, 2022
Reply from Jaluzelepremium
We are sorry that our service did not meet your expectations. If you think we can help you, we will provide you with additional information. All the best!
Reply from Jaluzelepremium
Thank you for the review and we are glad that you were satisfied with our products. We are waiting for you with a new order, when you consider. All the best!
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