James Lakeland Reviews 

602
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

James now has a shop on the Whatnot app which is very cheap compared to the website. I’ve bought 5 items from the whatnot auction site and although they’re all nice I was very disappointed to see ‘Mad... See more

Rated 4 out of 5 stars

It arrived quickly, I would have liked to know an estimate for customs payment.

Rated 5 out of 5 stars

Although your description didnt mention zipped pockets or a hood I was delighted that the jacket had them. It's great quality, well made, fits well for size 12 with room for warmer layers too. Deliv... See more

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Rated 5 out of 5 stars

I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... See more

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4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(602)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous coat

Gorgeous, slim, smart elegant coat with hood. Long enough to cover long skirts. SO warm, and reversible.
Quite striking and individual. Makes the wearer feel very special

January 14, 2025
Rated 5 out of 5 stars

Great quality!

The coat that I’ve bought is really beautiful , great quality , fits perfectly. The delivery was fast, well packed. Also when I needed to return something is very easy and fast to get the refund.

December 26, 2024
Rated 5 out of 5 stars

My first time buying dress from James…

My first time buying dress from James Lakeland, absolutely gorgeous dress, very comfortable and stylish, worn all day for graduation and after graduation get together, received lots of compliments. Delivery was super quick. Would definitely be buying more outfits from James Lakeland. Highly recommend James Lakeland.

October 28, 2024
Rated 1 out of 5 stars

Not complying, ignoring contact

Bought two dresses online in the sale. Went to return them but noticed it said no returns. Completely against all online selling regulations. Emailed four times quoting regulations. Absolutely nothing back. Trying CEO next.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Blue jumper

Ordered item, quick acknowledgment of my order and tracking re delivery, which was delivered in time stated.
Excellent service and such a really wide choice of lovely clothes.

October 21, 2024

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