James Newman Jewellery Reviews 51

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

James and team have created the most beautiful Toi et Moi engagement ring for us. I knew James’ work was amazing (I have a beautiful Gaia emerald ring already) and had to have him design my engagemen... See more

Rated 5 out of 5 stars

Exhausted from hours of searching Birmingham Jewellery Quarter for the engagement ring that was 'the one' we finally came across James' shop on Vyse Street. A complete breath of fresh air! An incredib... See more

Rated 5 out of 5 stars

James is a wonderfully talented designer and maker of jewellery. We first discovered him when we were looking for a ring for my daughters 21st birthday without much idea of what we wanted. James worke... See more

Company replied

Rated 5 out of 5 stars

James is a fantastic designer with a great eye for detail who combines vision with great craftsmanship. He created the perfect ring for my wife’s 25th anniversary present. A beautiful stone that was p... See more

Company replied

Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About James Newman Jewellery

Written by the company

James Newman is an award winning and renowned contemporary jewellery designer who specialises in bespoke commissions and collections in gold, platinum, and diamonds.

James Newman Jewellery has consistently expanded and established itself in Birmingham after establishing its roots there. We're happy to be a part of the fabric that makes the Jewellery Quarter, with its rich history of jewellery making, such a unique site to visit.

We are committed to the preservation and growth of Birmingham's jewellery industry, and we are pleased to be one of the few UK-based, independent designer jewellers, creating our own unique designs in-house for clients all over the world.

James has made it his business to seek out and nurture the finest talent within the industry and currently leads a growing team, all of whom are committed to providing customers with a memorable and unique experience.

"We are committed to providing customers with a memorable and unique experience." - James Newman

Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

Toi et Moi

James and team have created the most beautiful Toi et Moi engagement ring for us. I knew James’ work was amazing (I have a beautiful Gaia emerald ring already) and had to have him design my engagement ring. Seeing our ring evolve from online designs, to 3D printed models to the real thing was the most exciting experience.
I loved being sent links to diamonds, heading in to the shop to try things on and now getting to wear the real thing is incredible. The textured band feels so unique and the setting really shows off the stones James sourced. I’ve had strangers stop me to comment on how beautiful my ring is and I’ll always recommend heading to James’ shop/ website to anyone looking for something truly special. Thank you.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Personalised design and wonderful customer experience

Exhausted from hours of searching Birmingham Jewellery Quarter for the engagement ring that was 'the one' we finally came across James' shop on Vyse Street. A complete breath of fresh air! An incredible range of beautiful, unique settings and precious stones of every hue. Everything we'd seen before we walked through the door looked mass produced in comparison. Suffice to say we chose James Newman for the ring, our wedding rings and now 10 years on, an eternity ring too. Honestly if you're looking for a first-class customer experience and jewellery that will put a smile on your face every time you look at it, consider James Newman.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible work!

James designed our absolutely stunning wedding rings for me and my husband to be. He took so much time to discuss and design different options, and made my beautiful ring using a family heirloom - even though it must have been a right faff! Amazing communication through the whole process. Will never be going anywhere else for jewellery!

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

James Newman is an absolute gent and an…

James Newman is an absolute gent and an unbelievable jeweller. His expert team made me a lovely bespoke pendant to honour my granddad and I have hardly taken it off in 2 years. Excellent customer care and products, I’ll be back for more

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Prettiest ring I could have wished for

James was recommended to us by a friend and we are so grateful! I wanted to use the gold and diamond from an inherited family ring to make my engagement ring. James listened and produced some designs then made us the prettiest ring I could have wished for. He made our wedding rings, too. It was all a very pleasant experience. The welcome from his cuddly dog was a lovely surprise!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience resulting in a stunning piece of jewellery.

James is a wonderfully talented designer and maker of jewellery. We first discovered him when we were looking for a ring for my daughters 21st birthday without much idea of what we wanted. James worked with us to create something that was unique and beautiful that my daughter wears every day and will be an heirloom. We've been back to him and will keep returning as his knowledge, honesty, skill and designs are simply superb. I can't recommend him highly enough.

September 27, 2025
Unprompted review
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Reply from James Newman Jewellery

Andy, thanks ever so for the lovely words. It's always a pleasure and we'll look forward to welcoming you back in the future.

Rated 5 out of 5 stars

James and his team did an exceptional…

James and his team did an exceptional job of a ring we commissioned including personalized symbols on the inside of the band. Their attention to detail is impressive and their workmanship exemplary. Highly recommend.

September 17, 2025
Unprompted review
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Reply from James Newman Jewellery

Thankyou very much for your lovely comments Julie, greatly appreciate you taking the time to say.

Rated 5 out of 5 stars

Excellent Customer Service

Bought an engagement ring from James Newman a couple of years ago and could not fault their customer service back then, the whole process was a pleasure from choosing the ring to having it sized. Unfortunately, the ring got damaged but I popped back in today and they couldn't be more helpful. They had a look at it right away and before long I was walking out with it good as new. Definitely recommend

October 1, 2025
Unprompted review
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Reply from James Newman Jewellery

Always happy to look after our customers and the pieces we've made!

Rated 5 out of 5 stars

I can't recommend James Newman highly…

I can't recommend James Newman highly enough! I wasn't interested in jewellery until I visited his shop with my sister. Now I have a collection of beautiful hand made pieces, several from bespoke designs and using precious metals and stones form m mother's jewellery.

January 30, 2025
Unprompted review
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Reply from James Newman Jewellery

It's all about the journey and the memories included. Thanks for sharing.

Rated 5 out of 5 stars

Eternity ring

James is an in incredibly talented man and he listens to what you’re looking for in order to make the most perfect items. He made our wedding rings and now he’s making my eternity ring, many years later, to some very specific requirements. I am so excited to see the final result and I just know that it’s going to be fabulous.

July 5, 2025
Unprompted review
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Reply from James Newman Jewellery

Very kind pf you to say Amelia.... glad you enjoyed the experience!

Rated 5 out of 5 stars

Wow!

Wow! From start to finish, the tools James and his team use to service clients are not close to his workshop are outstanding!

I felt confident all the way through the process and the outcome is a truly showstopping heirloom ring.

Thank you so much!

April 30, 2025
Unprompted review
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Reply from James Newman Jewellery

Something to enjoy for many years to come! Our pleasure...

Rated 5 out of 5 stars

Perfect pieces!

I would highly recommend James Newman jewellery. We have brought several pieces of jewellery from James over the past ten years. Each piece has been absolutely beautiful. James will take your ideas and suggestions and turn them into something special. We last visited on Friday as I had seen a ring I liked from an email I received before Christmas. It is absolutely stunning! James had the ring adjusted to fit my finger and we collected it on Tuesday. I absolutely adore it. So, please don’t hesitate to pop along to meet James. You couldn’t meet a nicer guy with such a great personality and knowledge about what he knows about jewellery.

February 7, 2025
Unprompted review
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Reply from James Newman Jewellery

What a fantastic review Jeanette, I really do appreciate that you took the time to share this. As always, we'll look forward to seeing you again. James

Rated 5 out of 5 stars

Spectacular result from great attention to detail

The bespoke service that you get from James and his team really is just that, bespoke. We were really impressed by the care and attention that they gave to our commission, working and then patiently reworking their ideas with our feedback until it was absolutely perfect. We have been customers for several years and when James first made my engagement ring he said that if we ever wanted to upgrade or change it then that would be possible. James has just completed the most spectacular upgrade on my engagement and wedding rings, keeping all of the original design that we loved but giving them a sparkle and difference that I would not have thought possible. Thank you James.

September 25, 2024
Unprompted review
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Reply from James Newman Jewellery

Thank you for taking the time to write this wonderful review Christina. It was a pleasure seeing you again!

- James Newman Jewellery

Rated 5 out of 5 stars

Great service

Great service, above and beyond excellent experience

September 21, 2024
Unprompted review
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Reply from James Newman Jewellery

Thanks Ian!

Rated 5 out of 5 stars

I saw James jewellery online and it…

I saw James jewellery online and it looked stunning! My husband a I went to the shop and the ring I was looking at was even better in real life! My husband bought me the ring I liked and we picked it up yesterday! It’s absolutely stunning! Service was excellent all round! Thankyou so much James! Every single thing James makes it original and beautiful!

July 20, 2024
Unprompted review
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Reply from James Newman Jewellery

Thank you for the lovely review and pleased to hear you are loving the ring we've made for you! James 😊

Rated 5 out of 5 stars

Excellent product and excellent service

My partner has bought me several items from James over the years and they are all unique and beautifully made. Most recently we purchased my engagement ring and I am delighted with it. James is very welcoming and takes great pride in the items that he and his team create. I would highly recommend him.

May 18, 2024
Unprompted review
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Reply from James Newman Jewellery

Thanks Janice, we'll look forward to welcoming you back again in the future I've no doubt 😊

Rated 5 out of 5 stars

The perfect, bespoke anniversary gift

James is a fantastic designer with a great eye for detail who combines vision with great craftsmanship. He created the perfect ring for my wife’s 25th anniversary present. A beautiful stone that was perfectly framed by James’ craft. Two visits to fine tune the design were time well spent. The result was beyond expectations. Thank you!

May 4, 2024
Unprompted review
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Reply from James Newman Jewellery

Thanks Martin, that's brilliant to hear and always our pleasure 😊

Rated 5 out of 5 stars

Absolutely amazing …

Absolutely amazing experience from initial consultation to design my engagement ring, to seeing the mock up then seeing the finished article which was so much more beautiful than I could ever have imagined. We were made to feel so special every step of the way. James and his team are so friendly, professional and knowledgeable. I cannot wait to visit again to design/select our wedding rings. A special business that stands out from the crowd.

March 16, 2024
Unprompted review
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Reply from James Newman Jewellery

and we'll look forward to welcoming you back, thanks for the great review.

Rated 5 out of 5 stars

My favourite jeweller in The Quarter

My favourite jeweller in The Quarter. So many are much a of muchness, yet these designs stand out from the crowd - literally outstanding. Modern and fresh yet classic and sophisticated, I love them all. To boot, James is lovely & very helpful. Highly recommend.

February 17, 2024
Unprompted review
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Reply from James Newman Jewellery

That's so lovely to hear, thanks for taking the time to say so! 👏

Rated 5 out of 5 stars

Cannot rate highly enough!

Absolutely fantastic experience. Laid back professionalism at its finest from James and his friendly, experienced team. We headed to the Jewellery Quarter to get some inspiration for my engagement ring, after going into many of what felt like the same rings different shop scenario, with people suited and booted ready to sell, it was a refreshing change to come across James Newman. Independent, unique, tailored, listened to, patient, straightforward, non-judgmental, care are all words I would associate with them. The process demonstrates they really do want you to be happy with your choice, and their making of it. We are so happy with the outcome and wouldn’t have any of it any other way. Highly recommend this lovely establishment and its people.

November 18, 2023
Unprompted review
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Reply from James Newman Jewellery

Brilliant review, thank you so much for taking the time to do so! 🙏

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