SothoeReviews 

323
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

Everything I get in the Vintage clothing site gets compliments! Easy to wear, washes beautifully. Some tops I've had for 5 years and still look and feel amazing! I probably have 20 of their tops and... See more

Rated 1 out of 5 stars

Scammy Job is a more appropriate name for this company. The pjs we purchased were advertised as high quality cotton, but we received low quality polyester. They took forever to arrive because they ar... See more

Company replied

Rated 1 out of 5 stars

I was sadly disappointed with the tote and matching wallet I received. First the shipping time was way longer than expected and trying to track it was nearly impossible. Second as soon as I opened the... See more

Company replied

Rated 3 out of 5 stars

Too big despite size guidelines, and it's not the material stated in the description. It's a grey patterned blouse, with a white lining, so anytime the waist flips up or I roll up my sleeves, it's ve... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

At Sothoe, our vision is to be the leading supplier of custom designs for drinkware such as tumblers, bottles, mugs... We believe that each of our products should be as unique as its owner and we strive to offer a wide range of designs that reflect the diverse tastes and personalities of our customers. We are committed to providing exceptional customer service and high-quality products that exceed our customers' expectations. We believe that by empowering drinkware to customize their drinkware, we can help them create a sense of pride and identity that excels.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

323 reviews

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No history of asking for reviews

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2.5

All reviews

(323)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer services

I bought a pajama set. I ordered S size but it's too small. Then i contact with support of Jammy store. I changed for me size M. I'm so happy

September 7, 2022
Unprompted review
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Reply from Sothoe

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.

Rated 1 out of 5 stars

Ordered a shirt

Ordered a shirt. Took 17 days to receive. (Not 7-15) Terrible quality, blurred picture, cannot dry clean or put in dryer, terrible feeling material and ordered my normal size and way tooo large!! Told them it was defective (100% return policy) and had numerous email arguments about returning it. Finally I got tired of arguing. They offered 30% refund, then 40% refund, then 50% refund, although defective items are 100% refund. Finally said just give me the 50%, never heard from them again! No refund, I've sent 4 MORE emails since I agreed on the 50%. WILL NEVER ORDER FROM THEM AGAIN. MY UNDER 30 DAY-RETURN POLICY ENDS TUESDAY, SEPT. 6TH, SO I GUESS THEY THOUGHT THEY CAN SAY I DIDN’T RETURN IT WITHIN THE 30 DAYS AFTER THAT, SO PROBABLY WHY I HAVEN’T HEARD FROM THEM.

September 4, 2022
Unprompted review
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Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 1 out of 5 stars

Can’t track my order and it’s late

I ordered a shirt and on august 19, it allegedly shipped. Since then I have not only not received my item, but the tracking link doesn’t work. I’ve emailed asking for information and received a response asking for the order #, etc. I replied and no response. I wanted this for a party next weekend. Looks like I have to shop elsewhere.

September 2, 2022
Unprompted review
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Reply from Sothoe

Thank you for your feedback. We’re sorry that your experience didn’t match your expectations about the delivery service. Please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 1 out of 5 stars

Jammy Job Customer Service and Returns

I ordered a dress from them, I received a dress with the bottom of the dress barely having a partial red print. It had no design. The dress they advertised has a beautiful print of fleur de lis and diamonds on it. I tried to return the dress and their customer service won’t allow me to return it with a prepaid sticker. Be aware that the clothing you see on their website may not reflect what you will actually receive. I will never order from this company again. Very disappointed in their customer service.
Update September 5, 2022 : I have reached out to Jammy Job customer service and returns with numerous emails. They will not send a prepaid label for me to send my defective dress back for full refund. This is why I sent the complaint.

August 27, 2022
Unprompted review
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Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 4 out of 5 stars

Dress, handbag and tumbler

Ordered a dress, matching handbag and a personalized tumbler. The dress is very flattering for summer but it is a thin material without a lining. The tumbler I received did not include our names as indicated on the original order. I contacted them via email and they sent the corrected version. We love the tumblers. Looking forward to having it at home and work.

August 29, 2022
Unprompted review
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Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 5 out of 5 stars

Winner!

I ordered a shirt about It's Better to Be Secretariat!
The colors of Secretariat racing were vivid and colorful. The material was better than expected. A great shirt in a fast arrival.

August 27, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your feedback. We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Rated 5 out of 5 stars

I ordered 3 shirts

I ordered 3 shirts. All arrived. Print was exactly as pictured. I had tracking and am completely happy. I love my new shirts.
Thank you

August 16, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your feedback. We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Rated 1 out of 5 stars

They shipped me the wrong style shirts

They shipped me the wrong style shirts, I have photographed the shirts I received incorrectly along with the order form of the shirts I ordered.
I have not received email on what they intend to do to solve this error.
Vicki

August 15, 2022
Unprompted review
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Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 5 out of 5 stars

Gorgeous High Quality items

I ordered a bird of paradise purse and dress and they are gorgeous. They are both very high quality. The dress was true to size. JammyJob kept me constantly informed of the order status. I was very impressed and will be ordering more.

August 9, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your item. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Rated 5 out of 5 stars

I absolutely LOVE all the gorgeous…

I absolutely LOVE all the gorgeous tropical and floral colorful prints for both short and long dresses with quality lovely purses that can match perfectly as well! As long as I ensured the bust measurement was correct (nice to be a small again vs. my past usual medium), the dress and shirt fit perfectly including adjustable longer straps of the dresses for my tall torso; I already have various colored tube tops, strapless undergarments etc to fit nicely underneath if I wish. I made a much, much larger order now and can't wait untill all my amazingly beautiful handbags/totes, wallets/wristlets, shirts, long and short summer dresses arrive. (They all arrived in one nice box; all perfectly lovely and wonderfully fitting!)

Thank you very much president of JammyJob.com and customer service personnel for the excellent service, exquisite designs also with up to 25% off emailed coupon codes to utilize!
Best Regards from another Happy Customer,
Audrey

August 8, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your feedback. We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Rated 5 out of 5 stars

Excellent quality shirt, and service!

Jammy Job has so many choices! I found the exact shirt with foxes on it; I wanted a real looking fox not a cartoon, and not a red fox since the event is honoring the Catalina fox which is gray. Quality and fit are perfect, and pattern matches down the front buttons, that’s unusual even in much more expensive clothing. It was bagged nicely with a thank you card! Can’t wait to get my next one.

August 8, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your item. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Rated 5 out of 5 stars

Excellent products …

While it takes a LONG time to receive an order, what I received was worth the wait and then some! I ordered two leather handbags and the quality is outstanding. Not only will I order again, but this is a great site for finding unique, quality gifts.

August 7, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your feedback. We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Rated 1 out of 5 stars

Hi couple of weeks ago I bought a …

Hi couple of weeks ago I bought a shark design woman's shirt, size M. It took several weeks for the shirt to arrive. I didn't like how it looks, nor how it fits. I would't recommend this shirt. It looks nice on the advertising, but not worth the money nor the wait.
Yolanda C.

August 7, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 5 out of 5 stars

True to size garment

True to size garment. Speedy delivery, thank you

August 6, 2022
Unprompted review
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Reply from Sothoe

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your item. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Rated 1 out of 5 stars

SO...I EXPRESSED MY DISSATISFACTION…

SO...I EXPRESSED MY DISSATISFACTION WITH THE ITEM THAT I PURCHASED,STATING IN THE BODY OF THE COMPLAINT THAT I COULD NOT REACH THE COMPANY..WHEN TYPING IN THE EMAIL ADDRESS,IT TAKES YOU TO THE WEBSITE..WHEN CLICKING ON THE EMAIL ADDRESS ON THE WEBSITE,IT TAKES YOU BACK TO THE HOME PAGE..I DID GET A RESPONSE FROM MY FIRST RATING INSTRUCTING ME TO USE THAT SAME EMAIL..I CLEARLY STATED IN THE BEGINNING THAT IT WAS NOT OBTAINABLE..IN READING OTHER REVIEW,SEEMS LIKE THE RESPONSE THAT I GOT WAS PRETTY GENERIC..SAD THAT THE PRODUCT I ORDERED,THAT I WAITING SO LONG AND PATIENTLY FOR IS FALLING APART LESS THAN 6 MONTHS IN AND THE COMPANY MAKES IT SO YOU CAN NOT REACH THEM..HMMMMM..CAN YOU SAY "SCAM"???!!!!!

August 5, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 1 out of 5 stars

Sadly Disappointed

I was sadly disappointed with the tote and matching wallet I received. First the shipping time was way longer than expected and trying to track it was nearly impossible. Second as soon as I opened the tote I notes the poor quality the straps and trim were a shiny plastic looking faux leather that looked horrible. Also the wallet pattern was ok but the tote was a stretched out version that looked like someone blew a picture up too much. I am hoping to return both products with minimal difficulty but we will see how that goes.

August 5, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 4 out of 5 stars

Tote bag

I ordered a tote bag and was very pleased with it. The process and delivery times were pretty long.

August 5, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for your feedback. We’re sorry that your experience didn’t match your expectations about the delivery service. We appreciate all critiques which greatly assist us in our commitment to shipping time optimization. Please feel free to reach out to us via email: support@jammysjob.com if you have any questions. We would love to make things right if you give us another chance.
Thank you for your kind patience and understanding!

Rated 5 out of 5 stars

Insulated cups

Purchased 2 insulated cups. One was personalized and the name looks great. Both cups are good quality and are exactly like the pictures on the site. Shipping was fast for a customization.

August 5, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your item. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Rated 1 out of 5 stars

Difficult website and Can't figure outhow to make a return

I purchased two women's tops. I didn't like either. Style on one, fabric for the second. I would like to returnthem but neither came with a receipt enclosed. I have an order number for one item on an email but no item number for the second.

Then, nowhere on the website does it say where to send returns. I'm now out about $60.

August 4, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for sharing your feedback.
We’re sorry that the product didn’t meet your expectations.
Regarding your dissatisfied experience with our product, please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution.
Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.

Rated 1 out of 5 stars

This is my second hoodie

This is my second hoodie
I bought from JJ the first one was great. The second one doesn't look like the 3d print picture.

August 4, 2022
Unprompted review
Sothoe logo

Reply from Sothoe

Thank you for your feedback. We’re sorry your experience didn’t meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement.
Please kindly reach out to us via email: support@jammysjob.com with the email address being associated with your order. We definitely will clarify the problem and give the best solution. We would love to make things right if you give us another chance.
Thank you for your kind patience and understanding!

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