J&M Electrical Supplies Ltd Reviews 

148
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Amazing. Product didn't show up through any fault of theirs.... Royal Mail apparently delivered but didn't. I rang them, they without quibble sent a prompt replacement and dealt with Royal Mai... See more

Rated 1 out of 5 stars

Item never arrived, have had to purchase from another supplier. Keep hoping it will arrive so I can send it back for a refund. If you don’t have it in stock or there is a possible delay your compan... See more

Rated 5 out of 5 stars

What I ordered came very quick. The only problem was when I ordered the item, the company asked me where would a suitable place to leave the package I said in a black plastic box by side gate. Unfort... See more

Rated 5 out of 5 stars

I ordered a slightly shorter cable from Amazon, and it wasn't long enough, finding options longer proved challenging, so I resorted to good old Google and found J&M Electrical Supplies. So I or... See more

Company details

  1. Electrical Wholesaler

Written by the company

Electrical wholesaler based in Burntwood,Staffordshire. Shop in store and online. Established in 2001.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.3

All reviews

(148)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth experience

It was easy to place my order and it arrived quickly 2 days later. The tool I purchased works well and appears to be good value.

February 25, 2025
Rated 5 out of 5 stars

Amazing - proper customer service

Amazing. Product didn't show up through any fault of theirs.... Royal Mail apparently delivered but didn't.

I rang them, they without quibble sent a prompt replacement and dealt with Royal Mail.

Fabulous. Absolutley how customer service should be done.

Thanks and next time I need anything I will be right back to you.

November 4, 2024
Rated 5 out of 5 stars

Great Service, Great Product, Great Price!

I ordered a slightly shorter cable from Amazon, and it wasn't long enough, finding options longer proved challenging, so I resorted to good old Google and found J&M Electrical Supplies.

So I ordered a longer cable as required, it was cheaper by some margin, arrived in good time, fitted it and was the perfect length and quality.

To note, I realised on the delivery note email that the address was slightly wrong (thanks to autocomplete), and I called to make sure it was corrected. Having spoken to a very polite gentleman, it was apparent this error had been noticed and already corrected, so A* for that.

Would happily recommend to others.

August 28, 2024
Rated 2 out of 5 stars

Mixed

Mixed - Very good service informing me of order receipt and processing but experienced non delivery on scheduled day by APC and subsequent emails to inform J&M and report an opened package have been ignored. So, no points for after sales service, brining overall rate down.

August 11, 2024

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