Amazing. Product didn't show up through any fault of theirs.... Royal Mail apparently delivered but didn't. I rang them, they without quibble sent a prompt replacement and dealt with Royal Mai... See more
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See what reviewers are saying
Item never arrived, have had to purchase from another supplier. Keep hoping it will arrive so I can send it back for a refund. If you don’t have it in stock or there is a possible delay your compan... See more
What I ordered came very quick. The only problem was when I ordered the item, the company asked me where would a suitable place to leave the package I said in a black plastic box by side gate. Unfort... See more
I ordered a slightly shorter cable from Amazon, and it wasn't long enough, finding options longer proved challenging, so I resorted to good old Google and found J&M Electrical Supplies. So I or... See more
Company details
Written by the company
Electrical wholesaler based in Burntwood,Staffordshire. Shop in store and online. Established in 2001.
Contact info
J & M Electrical Supplies, Unit 2, Morley Road , WS7 9AZ, Burntwood, United Kingdom
- 01543677199
- sam@jandmelectricalltd.co.uk
- jandmelectricalltd.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Friendly, efficient and helpful
Had an enquiry about an online delivery. Question cleared up within minutes of calling. Very friendly and communicative.
Quick and efficient
Smooth experience
It was easy to place my order and it arrived quickly 2 days later. The tool I purchased works well and appears to be good value.
Extremely slow to post considering it…
Extremely slow to post considering it was a supposed ‘in stock’ item. Took way over a week to arrive - sent by a next day service.
Not impressed.
Amazing - proper customer service
Amazing. Product didn't show up through any fault of theirs.... Royal Mail apparently delivered but didn't.
I rang them, they without quibble sent a prompt replacement and dealt with Royal Mail.
Fabulous. Absolutley how customer service should be done.
Thanks and next time I need anything I will be right back to you.
Very happy with purchase
Accurate product description, simple and easy checkout, and quick delivery, very happy.
Prompt delivery
Offered at a reasonable price the hook…
Offered at a reasonable price the hook up cable I needed, however they need to communicate with their customers by simply answering the phone instead of letting it ring off the hook!
Great Service, Great Product, Great Price!
I ordered a slightly shorter cable from Amazon, and it wasn't long enough, finding options longer proved challenging, so I resorted to good old Google and found J&M Electrical Supplies.
So I ordered a longer cable as required, it was cheaper by some margin, arrived in good time, fitted it and was the perfect length and quality.
To note, I realised on the delivery note email that the address was slightly wrong (thanks to autocomplete), and I called to make sure it was corrected. Having spoken to a very polite gentleman, it was apparent this error had been noticed and already corrected, so A* for that.
Would happily recommend to others.
Mixed
Mixed - Very good service informing me of order receipt and processing but experienced non delivery on scheduled day by APC and subsequent emails to inform J&M and report an opened package have been ignored. So, no points for after sales service, brining overall rate down.
Excellent Quality Product
Quick delivery, excellent quality product and great price, thank you.
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