Janejoanjudy Reviews 97

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, noting that items were often made of cheap materials, tarnished quickly, or did not resemble the pictures on the website. Consumers frequently reported issues with their orders, including incorrect items, long delivery times, and a lack of proper communication. The website itself was often perceived as misleading, with many feeling the prices were too high for the quality received. However, some customers were satisfied with their purchases, particularly with rings that they found to be exactly as pictured, of good quality for the price, and fitting perfectly. A few people also appreciated the design of the items they received.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product quality. Customers consistently report that... See more

Quality

People report widespread disappointment with product quality. Consumers describe items as cheap, flimsy, and... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report issues such as orders... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the website as a... See more

Price

Customers express significant dissatisfaction with the pricing and perceived value of products. Many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company (Chinese con merchants) need banning from scamming UK customers. Masquerading as being in Shepton Mallet. Ring arrived, it's cheap metal not silver. Really disappointed. These companies n... See more

Rated 1 out of 5 stars

Pure junk and total fraud. I shouldn't have trusted the glowing Trustpilot reviews on their website. Item arrived nothing like pictured. Kept getting updates that they were "crafting" my jewelry, when... See more

Rated 1 out of 5 stars

SCAMMERS! Not a US based company, no WY sisters and CHEAP earrings made in China and shipped from China! AtelierUSA who responds to emails has done ZERO to provide a return label or instruct me in ho... See more

Rated 1 out of 5 stars

BUYER BEWARE: Received my cross necklace, and in less than a week it turned color. It's cheap material that you could buy for a dollar at a flea market. I want my money back, but their return polic... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total Scam

My jewelry is still not delivered. It isn't because it is being handcrafted in Wyoming, it's because it's coming from China. I have tracking proof through shop. This is bogus!

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

So wish I had read these reviews before…

So wish I had read these reviews before purchasing. Thought I was better at spotting scams. I ordered jewelry and are paying through Shop - which is surprising that they support a scam operation. Anyway, never received any confirmation of my order and after reading other reviews don't expect to

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

This a BIG SCAM

This a BIG SCAM. There web site looks legit but there is no such company in Casper, WY. The phone# goes to an unidentifiable voice mail that goes unanswered. They do not respond to emails. They charged my CC six times and orders never shipped. Had to dispute charges via my CC company. Web site needs to be taken down. Filing complaint with BBB in Casper, Wy so they can be aware of this bogus company.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled these are not sweet older woman replying to questions

I was amazed to see the jewellery on this site - the identical jewellery is on others too. So after reading the reviews here it confirmed my suspicions. The replies to people asking for info is replied to with endearing words like “my dear” which is supposed to indicate it’s sweet older ladies taking the time to reply. A shameful scam, sadly.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE ALL ITEMS FROM TEMU

This is a company trading under the umbrella of 3 sisters busily crafting on a kitchen table where in reality every item is from Temu ,for eg the dragonfly earrings are £1.61 to buy on Temu yet this company who had supposedly hand crafted them are charging £30 need reporting to trading standards

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They make it look like three nice ladies from Wyoming when it's a company run elsewhere or a complete fraud. Order not shipped, not delivered.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

An advertising Scam

Same jewellery advertised on multiple sites all under different name - one example (a ring I actually purchased), advertised at a discount price which can be found on Temu for less than a tenth of the price I paid. Avoid this company

December 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look