Worst train service in the world!! I was pushed by one of the train station because we bought the wrong ticket. We were happy to pay what ever the difference was but the guy that worked in the box ne... See more
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Disappointed with misinformation in website. It clearly indicates one can phone number 1300635500 expecting to speak to someone. However, a long recording reverse the phone call to e-mail them. Anot... See more
Getting the pass is really tricky, I spent the better part of half a day going from one place to the next because the locations I was sent to had signs directing me to another location. I felt the 7 d... See more
Dont buy from these people. Prices are ~$100-150 higher than reputable agencies in Australia. They make out they are the "Official" JR Rail agents - they may be accredited but you can get what you n... See more
Company details
Information provided by various external sources
Japan Rail Pass Now are an Australian travel agent who specialise in the Japan Rail Pass. Established in 2010 , we pride ourselves on our extensive knowledge of the Japan Railways Network. We go to great lengths to ensure that your trip to Japan is a great experience. Our goal is to provide Australians with the a seamless process from researching, purchasing and using your Japan Rail Pass in Japan.
Contact info
45/145 Sydney Road, 2094, Sydney
- 1300635500
- helpdesk@japanrailpassnow.com.au
- japanrailpass.com.au
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Easy from start to finish
Easy from start to finish, we received our rail pass voucher within 2 days. Exchange in Japan went smoothly as well. Would highly recommend.
I wouldn’t travel in Japan without my…
I wouldn’t travel in Japan without my Japan Rail Pass.loved the help at railway stations. Couldn’t believe how easy it was to book reserved seats. Thanks. See you again next trip.
Loved it
Loved it, used it. Why isn't the rest of the world as efficient, clean, tidy, on-time and helpful? Just a hint use the Sakura Shinkansen in Western Japan - Green car comfort at Standard Car prices.
Great service
Great service, very competitive price. I would definitely recommend the site.
Very quick delivery and easy to exchange voucher for rail pass once in Japan
The pass arrived within 3 days of ordering it and came with instructions of how to redeem the voucher they send for the rail pass once in Japan (and list of places where you can exchange it). It was an easy and straight forward process.
JPR - Value for Money!
JPR would have to be the cheapest and quickest way to get around Japan! For just under $300 ( the approx cost of a 7 day JPR Pass) I travelled from Osaka airport to the big city, then to Kyoto, to Hiroshima, to Yokyo. Staff at all stations were helpful at pointing me in the right direction as to which Bullet train & at which platform to proceed to. I purchased my ticket before I left for Japan,
I'm very pleased that I purchased the…
I'm very pleased that I purchased the rail pass before I arrived. I was able to use it immediately by catching the rapid train from the airport. It was definitely worth the money. We received our money's worth.
The JR lines are not mapped in English…
The JR lines are not mapped in English or is not available in English hence very difficult to work out how to go around with the JR pass
Too easy!
Really simple. Really easy, bit the bullet and booked 4 tickets - came promptly in the mail (express delivery!)
Saves you the trouble of getting the voucher through another agency or whatever!
They were contactable when i need a…
They were contactable when i need a help. They provided kind and reliable service and I will certainly return back for my next trip to Japan
Very efficient and value for money.
Very efficient and value for money.. x
We found using the JR Pass so easy and…convenient
We found using the JR Pass so easy and time saving to use. It made catching trains convenient, no having to buy tickets all time. Book seats on trains was also easy having the pass as well. I would also like to say that the JR staff everywhere we went were so helpful and willing to assist us in booking tickets or directing us to the correct platforms to catch our trains. Totally wonderful experience to deal with JR. It also made train travel cheaper than buying tickets for every trip we did. Thank you.
Queue at collection points in Japan is…
Queue at collection points in Japan is ridiculously long and long waiting time delays journey .
Disappointment in JR Pass
bullet train to Kurashiki was not included (Nazomi line) and it cost an extra $300. Bought green class but had to stand for 3 hours because no seats were available. Financially we didn't get our moneys worth
Service is excellent and very cheap
Service is excellent and very cheap. Recommend for any one going to Japan buy a rail pass from their country
I used my JR pass extensively
I used my JR pass extensively - local trains and Shikensen (bullet trains). I highly recommend getting one, even if you have all your itinerary booked, because we squeezed a day trip to Kobe, because it was only 12 minutes by Shikensen from Osaka (where we were staying), even tho we didn't stay overnight. It gives you flexibility on the go, which is convenient.
Excellent service!
Excellent, service! I definitely recommend and will be a repeat customer.
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