Worst train service in the world!! I was pushed by one of the train station because we bought the wrong ticket. We were happy to pay what ever the difference was but the guy that worked in the box ne... See more
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See what reviewers are saying
Disappointed with misinformation in website. It clearly indicates one can phone number 1300635500 expecting to speak to someone. However, a long recording reverse the phone call to e-mail them. Anot... See more
Getting the pass is really tricky, I spent the better part of half a day going from one place to the next because the locations I was sent to had signs directing me to another location. I felt the 7 d... See more
Dont buy from these people. Prices are ~$100-150 higher than reputable agencies in Australia. They make out they are the "Official" JR Rail agents - they may be accredited but you can get what you n... See more
Company details
Information provided by various external sources
Japan Rail Pass Now are an Australian travel agent who specialise in the Japan Rail Pass. Established in 2010 , we pride ourselves on our extensive knowledge of the Japan Railways Network. We go to great lengths to ensure that your trip to Japan is a great experience. Our goal is to provide Australians with the a seamless process from researching, purchasing and using your Japan Rail Pass in Japan.
Contact info
45/145 Sydney Road, 2094, Sydney
- 1300635500
- helpdesk@japanrailpassnow.com.au
- japanrailpass.com.au
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Convenient flexible and a must to have…
Convenient flexible and a must to have when traveling within Tokyo and beyond.
JR pass well worth it
It was really great having the JR pass to get around Tokyo, and between cities. Just flash it and walk right through the gates! Go green class for extra comfort :)
we headed from Tokyo to the west for a week and then back and it was perfect for us, we saved a lot over just buying separate tickets.
Really good value for money
Making travelling around Japan so easy, awesome service and coverage, trains are amazing, what an experience
Excellent
Excellent, would recommend to others.
The kindness and respect shown to us by the lovely Japanese people will never be forgotten.
Everybody and I mean ALL staff and ALL commuters were exceptional and went far and beyond helping us no matter what train station or platform we were on.
I wish more nations were like you !
A great way to travel
The trains were wonderful as were the staff. Staff assistance was first class. They were only too happy to help. Very comfortable carriages and amenities. I especially found the notifications in Japanese and English very helpful.A lovely way to see Japan.
This is a great service on a fantastic…
This is a great service on a fantastic rail system
Well done JRP
It was relatively easy experience its…
It was relatively easy experience its expensive but the best way of getting around Japan. The Bullet trains are well maintained and very comfortable. Enjoyed our holiday immensely.
Quick and easy transaction arrived…
Quick and easy transaction arrived within a few days. No issues at all when we got to Japan. Highly recommend best thing we did.
Great if a little limited to start.
This was a great purchase for our two week holiday.
Our first week was in Osaka, A lovely city but the rail pass was very limited here, this is why we given 4 stars.
Our second week was in Tokyo and the pass really helped here, we only need additional tickets twice that week.
We used the bullet train between Osaka-Tokyo-Osaka and this was also covered in the pass.
Very happy and got some JR merchandise to.
Excellent product and service on…
Excellent product and service on Shinkansen during our visit
Definitely worthwile
Definitely worthwhile! Would 100% Recommend for those who are travelling a lot between cities!
Simply the best way to see and travel…
Simply the best way to see and travel Japan.
End User Review of Japan Rail Pass Now
An extremely easy and painless transaction. Quick and reliable delivery of the Rail Passes, supported by excellent information on Japan, made of our journey easy.
Great way to get around Japan
Great way to get around Japan - see the sights and go to the Rugby World Cup games.
The processes need full review to make…
The processes need full review to make them far more efficient from the passenger viewpoint. Some examples:-
It is annoying for overseas travellers to be expected to line up for lengthy periods to validate their vouchers.
The process for reserving seats is similarly cumbersome and time-consuming - particularly as Japan Rail Offices do not exist in some high volume locations such as the Station at Disneyland.
More flexibility on length of pass required
I would prefer if you could select a pass based on the number of days stay. I had 15 days in Japan but could only get a pass for 14 days or 21 days. Otherwise the pass is great value.
Great use for the 7 day pass
Great use for the 7 day pass. My only criticism would be the pass should come with map of exactly which lines cover JR lines. Too confusing going from all different rail companies. Not the fault of JR of course. However knowing exactly which locations and which names of JR lines would be helpful as at the station it is not always obvious which you can use. Not to mention leaving a gate with JR pass just so you can IC card back into a rival train line or metro. Which on occasion forgot to do, and so delayed my travel onwards. A small delay, but still irritating and extremely confusing. I'd suggest a booklet along with JR pass. With map of Japan. With zoomed in areas of locations and lines that can be used.
Great for travelling in Japan
Simple and easy to use a great asset when travelling in Japan would recommend to everyone going to Japan who intends to travel around
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