Phenomenal tour! Just completed my fourth trip to Japan, but my only organized tour, and it was exceptional! Davide curated a fabulous vegan-focused itinerary for Miyoko Schinner (our host) that took... See more
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Review summary
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Japan Travel went above and beyond what we had expected on this trip. They curated a selection of places that truly fulfilled our request. They were prompt in their responses, they troubleshooted when... See more
Company replied
The Pottery Tour was absolutely wonderful. We had so many great experiences and stayed in so many beautiful locations. I learnt new techniques and the history of many ceramic families. I will take... See more
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The pottery tour offered by Japan travel provides a very extensive survey of high fire folk craft pottery in Japan. From wood fired stoneware and salt glaze in Mashiko to ornately decorated and three... See more
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Company details
Written by the company
We are a Japan-based Destination Management Company (DMC) specializing in tailor-made travel experiences for international travelers and professional partners. Working closely with travel agencies, tour operators, and corporate clients worldwide, we design customized itineraries that balance cultural depth, comfort, and operational reliability. Our team is based in Japan and collaborates directly with local guides, hotels, transport providers, and activity organizers to ensure smooth logistics and high-quality experiences across the country. The majority of our work involves bespoke itineraries, allowing us to adapt each trip to our clients’ interests, pace, and expectations. We are committed to responsible tourism practices and long-term partnerships with local suppliers. As a Travelife Partner, we continuously work to improve our sustainability standards while delivering meaningful travel experiences that benefit both visitors and host communities. Customer satisfaction, transparency, and responsive communication are central to how we operate, from the first planning stage through to on-the-ground support during travel.
Contact info
owns HIRAKAWACHO 3F 2-4-4 Hirakawacho, Chiyoda-ku, Tokyo, 102-0093, Tokyo, Japan
- +81 3-6689-0605
- info@japantravel.com
- japantravel.com
4.9
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hokkaido: land of marvel
We travelled mainly in Hokkaido for about 2 weeks. We hired 2 cars as we were 11 people. Accomodation was provided by the agency and we have no complain at all. The people of my group were satisfied with the organization so I can warmly reccomand this agency.
Giordano Dall'Armellina
August 29, 2020
Unprompted review
Reply from Japan Travel
Dear Giordano,
thank you very much for the kind words! I'm really happy to see everyone liked the trip and the various services included. It was a pleasure being in contact with you and I hope to be able to do it again one day, maybe for a different part of Japan! Stay safe and have a great day :-)
Davide
Absolutely fantastic experience
Absolutely fantastic experience. Every time I dealt with them I got fantastic service. Thank you Kristy!
August 25, 2020
Unprompted review
Reply from Japan Travel
Hi Mukundi,
Thank you so much for your feedback. Have been great time working with you always! Stay healthy and safe. Looking forward to working with you again in the future, Kristy
We could not have had a better Japan experience with them!
For us the experience of going to Japan was wonderful, even more with the help of the agency, especially with the help of Kristy.
All the enormous tips - suggestions - support.
We could not have had a better Japan experience with them!!!
One more time thank you!!
Love from Germany
Diana and David
August 22, 2020
Unprompted review
Reply from Japan Travel
Hi David & Diana,
It has always been a wonderful experience working with you. Appreciate the feedback.
Stay safe always, Kristy
Planned a trip with japan travels
Planned a trip with japan travels. The arrangement was excellent
August 21, 2020
Unprompted review
Reply from Japan Travel
Hi Krishna,
Thanks for sending us your thoughts! We really appreciate it since we're looking for ways to make our customers' experience better.
Stay safe always! Kristy
Planned a trip through Japan Travel…
Planned a trip through Japan Travel last year, and the experience was excellent. All the arrangements were taken care of. Had a great time.
August 21, 2020
Unprompted review
Reply from Japan Travel
Dear Madhav,
Thank you for your feedback! We're always striving to develop ways to improve our customer's experience in using our services. You've been an awesome customer!
It was a pleasure working with you, Kristy
Perfect travel organisation
I have nothing to complain. They organised great holidays for us for a good price. Even when we made a mistake with our flight, the agency was very flexible and adapted the journey.
We also had the chance to visit some rather unknown places with less tourists.
August 20, 2020
Unprompted review
Reply from Japan Travel
Dear Claudia,
thank you so much for your positive feedback. We are happy that you had such a good time in Japan and wish you all the best.
Fabienne
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