JAQ Candles Reviews 

127
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are completely thrilled with the incredible fragrances and outstanding quality of the products, mentioning that the candles burn evenly and last a wonderfully long time. Individuals frequently point out that the rich scents are pleasantly strong, effortlessly filling up the entire room even before being lit. Customers additionally love the breathtaking presentation and luxurious packaging details, making these wonderful items ideal choices for special gifts or personal treats. Buyers also highlight that the gorgeous glass holders and elegant aesthetic design add a wonderful touch of everyday sophistication to any home decor.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the incredible,... See more

Quality

People report positive experiences with quality, highlighting that the candles burn evenly, smell incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas spice 🌲 absolutely unreal These candles are perfect for gifting as the packaging is so luxurious. The jar that the candle comes in is absolutely beautiful and would suit any home. These ar... See more

Company replied

Rated 5 out of 5 stars

JAQ Candles provide a truly personal and thoughtful experience. From the story behind how their beautiful company began to their creative ideas and products, every detail feels carefully considered. T... See more

Company replied

Rated 5 out of 5 stars

Beautiful candles with stunning scents, I buy these as a treat to myself and they smell beautiful and last so well. (They would also make great gifts but I love them too much to part with them!) Th... See more

Company replied

Rated 5 out of 5 stars

I received this candle recently and absolutely love it. The scent is beautiful and fills the room without overwhelming it. It burns evenly, looks elegant and adds a touch of everyday luxury to my spac... See more

Company replied


Company details

  1. Candle Store
  2. also in
  3. Decoration and Interior Design Store
  4. Home Improvement Store

Written by the company

A family run business born from a love of a great candle! Our exquisite candles are hand poured using specially selected fragrances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Asks customers to review

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4.9

All reviews

(127)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a gorgeous candle

Such a gorgeous candle. So classy! Beautiful packaged and was delivered quickly. The packaging is so beautiful. They make the perfect gift for any occasion. I chose the pear and freesia scent and it smells incredible. I highly recommend!

October 17, 2025
JAQ Candles logo

Reply from JAQ Candles

Thank you for the lovely review, Angela!

Rated 5 out of 5 stars

Absolutely STUNNING candle

Absolutely STUNNING candle !
Super fast delivery !
Beautiful box and the candle smells amazing and burns and flickers perfectly.
The lavender and camomile is lovely and not over powering , would definitely purchase again ❤️ Beautiful product

October 11, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for the amazing review John!

Rated 5 out of 5 stars

Best quality candles, perfect gifts

The candles by JAQ candles are some of the best quality candles I have ever used around the home. The scents are consistently wonderfully blended and not overpowering, and each candle lasts and lasts. The packaging is such a delight and makes each candle feel like an absolute luxury. The pricing is super reasonable for the quality and postage is really quick

October 4, 2025
Unprompted review
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Reply from JAQ Candles

Thanks so much for the amazing review Orima :)

Rated 5 out of 5 stars

Highly recommended

We recently had the pleasure of trying the Blackberry & Bay candle from JAQ Candles, and it exceeded all expectations. From the moment it was lit, the scent filled the room with a sophisticated blend of ripe blackberries and fresh bay leaves, creating a fragrance that’s both vibrant and grounding.

The aroma balance is exceptional - the sweetness of the blackberry adds warmth and comfort, while the bay brings a crisp, herbal freshness. It’s a fragrance that works beautifully year-round, adding a touch of calm to cozy evenings or brightening up a morning routine.

The presentation is equally impressive. The candle comes in a sleek black glass vessel with minimalist branding, making it a stylish addition to any décor. It burns evenly, produces a clean flame, and releases just the right amount of fragrance to gently scent the space without overwhelming it.

Overall, the Blackberry & Bay candle from JAQ Candles is a luxurious yet understated home essential. It’s perfect for anyone who appreciates high-quality craftsmanship and elegant, natural-inspired scents.

⭐️⭐️⭐️⭐️⭐️ - Highly recommended for those who love sophisticated, balanced fragrances.

October 10, 2025
Unprompted review
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Reply from JAQ Candles

This is amazing, Bec! Thank you so much for taking the time to write a review.

Rated 5 out of 5 stars

A fragrant candle the fills your whole home

You know when you buy a decent candle and the scent is detectable all around the house not just the room it was lit in - this is exactly what a JAQ candle is like. I chose wild rhubarb and cinnamon and it’s gorgeously delicious. A beautiful alternative to pumpkin spice this time of year. Packaging is always on point and far too lovely to throw away.

October 12, 2025
Unprompted review
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Reply from JAQ Candles

Thank you so much for the lovely review Georgi

Rated 5 out of 5 stars

These candles are exceptional

These candles are exceptional. I have so many in my home. The fragrances are just so lovely and burn so well. The new design vessels are stunning and I'm obsessed with the beautiful design of the box. Tied with a lovey bow this creates the perfect gift box. If you're looking for a high quality Candle then JAQ candles is the place to go

October 6, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review Sheryl

Rated 5 out of 5 stars

I received 2 candles from this…

I received 2 candles from this wonderful company .The quality is outstanding! The fragrance is strong and long lasting which I was very happy about! They were presented in the most exquisite packaging! Overall a great company to deal with ,they are polite professional and produce the highest quality of goods

August 20, 2025
Unprompted review
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Reply from JAQ Candles

Thank you so much for this amazing review, Amanda :)

Rated 5 out of 5 stars

Highly recommend this amazing candle

Highly recommend this amazing candle, it certainly adds a touch of luxury to my kitchen and everyone comments on how gorgeous the scent is.
A super fast delivery and beautiful packaging would make it the perfect gift.

March 16, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for the lovely review Sherrie :)

Rated 5 out of 5 stars

Very special candles

I'm so delighted with my beautiful candle! Everyone who visits remarks on the gorgeous scent.
It arrived beautifully presented and would make a fabulous gift. Excellent service. Highly recommend.

February 17, 2025
Unprompted review
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Reply from JAQ Candles

Thank you Carol!

Rated 5 out of 5 stars

Lots of rare scents

Lots of rare scents , I picked the mint and eucalyptus. It smells amazing. The delivery was super quick and very well packaged. Thank you so much :)

February 14, 2025
Unprompted review
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Reply from JAQ Candles

Thank you Gemma!

Rated 5 out of 5 stars

Gorgeous candle that smells incredible…

Gorgeous candle that smells incredible presented in a beautiful gift box. I bought this candle for myself and will buy more as gifts.

February 2, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for an amazing review Laura! :)

Rated 5 out of 5 stars

A touch of luxury

I’ve been so pleased with my candle. It arrived beautifully packaged and smells stunning. It adds that touch of luxury to your home. I’d highly recommend JAQ candles.

February 17, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review Gemma :)

Rated 5 out of 5 stars

Gorgeous scents

Such a lovely variety of scents and last for ages. So quick to arrive after order placed.

January 25, 2025
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Reply from JAQ Candles

Thank you Susan!

Rated 5 out of 5 stars

Great for gifts or you’re own home

Bought a few for gifts and some for our house - the packaging feels high quality making it ideal for a present. I loved the scents, they weren’t overpowering and complimented the room nicely.

I’ve found with cheaper candles that they burn quickly - these had a nice steady, long lasting burn which is great to get more use out of it.

Would recommend.

January 21, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review Mike!

Rated 5 out of 5 stars

5/5 Candle, scent and packaging

The candle's beautiful, the scent is lovely, burns well and comes in really nice packaging. I got it for myself but these would also make fantastic gifts.

The people behind the product really care. About the product, the customer and the environment. So you get a beautiful candle and support a great business.

Five stars & would recommend to anyone.

January 21, 2025
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review Freddie

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, delivery is prompt and the candles are divine. Bought a couple of the Christmas candles for presents this year and they were well received. Love them

December 22, 2024
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Reply from JAQ Candles

Thank you for such a lovely review, Wendy! Really appreciate it

Rated 5 out of 5 stars

JAQ candles produce high end

JAQ candles produce high end, quality candles, which not only look gorgeous but smell amazing. I have the Christmas spice and you can tell the quality by the beautiful aroma.
They come in a lovely box with a bow and really make a wonderful gift.
The customer service is just the best and swift delivery meant I had my candle within a few days.

December 14, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for the lovely review Hailey :)

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