JAQ Candles Reviews 

127
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are completely thrilled with the incredible fragrances and outstanding quality of the products, mentioning that the candles burn evenly and last a wonderfully long time. Individuals frequently point out that the rich scents are pleasantly strong, effortlessly filling up the entire room even before being lit. Customers additionally love the breathtaking presentation and luxurious packaging details, making these wonderful items ideal choices for special gifts or personal treats. Buyers also highlight that the gorgeous glass holders and elegant aesthetic design add a wonderful touch of everyday sophistication to any home decor.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the incredible,... See more

Quality

People report positive experiences with quality, highlighting that the candles burn evenly, smell incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas spice 🌲 absolutely unreal These candles are perfect for gifting as the packaging is so luxurious. The jar that the candle comes in is absolutely beautiful and would suit any home. These ar... See more

Company replied

Rated 5 out of 5 stars

JAQ Candles provide a truly personal and thoughtful experience. From the story behind how their beautiful company began to their creative ideas and products, every detail feels carefully considered. T... See more

Company replied

Rated 5 out of 5 stars

Beautiful candles with stunning scents, I buy these as a treat to myself and they smell beautiful and last so well. (They would also make great gifts but I love them too much to part with them!) Th... See more

Company replied

Rated 5 out of 5 stars

I received this candle recently and absolutely love it. The scent is beautiful and fills the room without overwhelming it. It burns evenly, looks elegant and adds a touch of everyday luxury to my spac... See more

Company replied


Company details

  1. Candle Store
  2. also in
  3. Decoration and Interior Design Store
  4. Home Improvement Store

Written by the company

A family run business born from a love of a great candle! Our exquisite candles are hand poured using specially selected fragrances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

These are my favourite candles on the…

These are my favourite candles on the market. The smells are beautiful and the packaging is luxurious. An incredible gift for anyone. I recently bought 3 as Christmas gifts and due to a problem with Royal Mail, Janet at JAQ immediately sent me a replacement so that the candles would arrive before Christmas. I cannot thank her enough. Definitely my go to company for candle gifts.

December 21, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review Laura. So glad you are happy with our response to the postage challenge we had.

Rated 5 out of 5 stars

Beautiful Candles

I’ve bought JAQ candles before, they are simply the best smelling candles ever.
I love the way the smell lingers long after they are blown out, which is a true
testament to a good candle. Bought a few for presents ie Lime Basil & Mandarin,
Pear & Freesia and of course Christmas Spice – they are all amazing!
I’m especially loving the white glass vessels too – they are stunning!
Very fast shipping as usual and beautiful packaging too.
Would highly recommend these candles for the home and gifts.

November 27, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such an amazing review!

Rated 5 out of 5 stars

Absolutely amazing candles- such a…

Absolutely amazing candles- such a shame to light them as they smell and look gorgeous- but once lit, they are even better! Such a great gift as they come in a sophisticated box with bow and speedy delivery. Customer service is also *****
Thank you.

November 4, 2024
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Reply from JAQ Candles

Thank you for the amazing review, Nic!

Rated 5 out of 5 stars

The most luxury candles!

I’ve ordered several candles from JAQ and the quality is fantastic! The presentation is such a lovely touch which not many companies provide. The scent is divine and customer service is 5 stars! Highly recommend

November 4, 2024
Unprompted review
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Reply from JAQ Candles

Thank you Alix for this amazing review :)

Rated 5 out of 5 stars

Beautifully presented

Beautifully presented, I was so thrilled with my recent purchase from JAQ Candles. Their Cherry Blossom & Peony candle smells amazing. I can’t wait to see what’s in store for Christmas!

October 12, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review, Danni!

Rated 5 out of 5 stars

Amazing 🤩 smell

Wow, I received my candle and it just smells devine, the casing looks so stylish. I can’t wait to light this when my house is finished. (So tempted to light now, but saving it!)

September 12, 2024
Unprompted review
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Reply from JAQ Candles

Thank you, Zoe! This is such a lovely review!

Rated 5 out of 5 stars

Absolutely pleasure to work with Jaq…

Absolutely pleasure to work with Jaq candles. Such a lovely independent business to support. Nothing is too much trouble and they’re always in hand to answer any questions. Products are amazing and beautifully packaged! Highly recommend

September 14, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for the amazing review, Louise!

Rated 5 out of 5 stars

Gorgeous candle!

Gorgeous candle!
I have the Sweet Honey and Tobacco candle and it smells amazing. I love the new white vessels too - super stylish and will look great in any room in my house.
Great quality and really happy with the service.

August 21, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for the lovely review!

Rated 5 out of 5 stars

Candle won in a competition. Thank you so much for this beautiful…

Thank you so much for this beautiful candle , packaged with so much care . I won it in a competition and let you choose the scent . Over the moon with it . It’s Sweet Mint and Eucalyptus. I’ve lit 🔥 it and it smells gorgeous. But always feel like I don’t want to burn the candle down as I want to keep it . Fiona x

August 9, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for the lovely review, Fiona!

Rated 5 out of 5 stars

Amazing scent

Amazing scent, highly recommend the candles from their website 😍 smell incredible, I have mines burning for hours home smells amazing 🤩

July 31, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for the amazing review, Ashleigh!

Rated 5 out of 5 stars

Beautiful candles!

I ordered the Pear and Freesia in the deep blue container and the Sea Salt & Sandalwood in the white gloss container. Both gorgeous. Easy to order, quick delivery, beautiful packaging, beautiful perfume. All great!

June 10, 2024
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Reply from JAQ Candles

Thank you so much for this lovely review, Jacqueline!

Rated 5 out of 5 stars

JAQ Candles Amazing product, Packaging Luxurious

JAQ Candles delivered my candle with a 24hr courier service and it was packaged beautifully. I chose the Lime, Basil and Mandarin soya candle and the fragrance is amazing. The packaging is luxurious and the colour of the jar a beautiful vibrant blue. This product screams luxury and quality. Best candle I think I have ever bought!

June 14, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for this amazing review, Cat!

Rated 5 out of 5 stars

Beautifully handcrafted candle

Beautifully handcrafted candle, arrived in heavy quality box and blue glass which I will up-cycle! Ideal for gifting and treating yourself. I could smell it before I had opened the box fully, such a delight and you won't regret it. Will be treating myself to the other scents, have the sandalwood in the white glass in mind!

June 7, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review!

Rated 5 out of 5 stars

Beautifully packaged and presented…

Beautifully packaged and presented vanilla candle. Just smells Devine! The company is very friendly and thanked me personally for my purchase with a little note. I’ll definitely be ordering more and will make a super gift for someone 💙
Looking forward to the other fragrances.

May 26, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review, Nicola

Rated 5 out of 5 stars

Stunning candles

Their candles are in such beautiful vessels & smell absolutely insane, I would 100% recommend, perfect gifts too as the packaging is first class 💙

May 26, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for this amazing review, Sharon!

Rated 5 out of 5 stars

These candles are a true delight

These candles are a true delight. The quality is exceptional, from the beautiful scents to the elegant packaging. They make the perfect gift or treat for yourself. Quick delivery ! Thanks again

May 13, 2024
Unprompted review
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Reply from JAQ Candles

Thanks so much for this lovely review, Corrie!

Rated 5 out of 5 stars

Fabulous

Fabulous customer service, super swift delivery, fantastic product. What's not to love!

April 22, 2024
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Reply from JAQ Candles

Thank you for an amazing review, Marie!

Rated 5 out of 5 stars

Service & attention to details… WOW

The service and attention to details has been amazing with JAQ’s candles! Mine is sitting on my desk at home and everyone I sit down to work, I light it and it just gives me that awe feeling. The colour of the candle is gorgeous when lit and the SMELL is DIVINE! The scent lingers and it’s so pleasant! Love it!

The packaging also when it arrived was so beautiful! The box is too beautiful to throw away!!

A very loved and worthy product!

April 30, 2024
Unprompted review
JAQ Candles logo

Reply from JAQ Candles

This is so lovely to hear, Naomi! Thank you!

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