JAQ Candles Reviews 

127
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are completely thrilled with the incredible fragrances and outstanding quality of the products, mentioning that the candles burn evenly and last a wonderfully long time. Individuals frequently point out that the rich scents are pleasantly strong, effortlessly filling up the entire room even before being lit. Customers additionally love the breathtaking presentation and luxurious packaging details, making these wonderful items ideal choices for special gifts or personal treats. Buyers also highlight that the gorgeous glass holders and elegant aesthetic design add a wonderful touch of everyday sophistication to any home decor.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the incredible,... See more

Quality

People report positive experiences with quality, highlighting that the candles burn evenly, smell incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas spice 🌲 absolutely unreal These candles are perfect for gifting as the packaging is so luxurious. The jar that the candle comes in is absolutely beautiful and would suit any home. These ar... See more

Company replied

Rated 5 out of 5 stars

JAQ Candles provide a truly personal and thoughtful experience. From the story behind how their beautiful company began to their creative ideas and products, every detail feels carefully considered. T... See more

Company replied

Rated 5 out of 5 stars

Beautiful candles with stunning scents, I buy these as a treat to myself and they smell beautiful and last so well. (They would also make great gifts but I love them too much to part with them!) Th... See more

Company replied

Rated 5 out of 5 stars

I received this candle recently and absolutely love it. The scent is beautiful and fills the room without overwhelming it. It burns evenly, looks elegant and adds a touch of everyday luxury to my spac... See more

Company replied


Company details

  1. Candle Store
  2. also in
  3. Decoration and Interior Design Store
  4. Home Improvement Store

Written by the company

A family run business born from a love of a great candle! Our exquisite candles are hand poured using specially selected fragrances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Asks customers to review

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4.9

All reviews

(127)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seen on instagram

Seen on instagram, ordered the fresh linen candle. It arrived quickly and was beautifully packaged, I’ve kept the box to display in my makeup room as it’s so nice. The candle smells lovely, gets rid of odours and is long lasting , will def buy again

April 15, 2024
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Reply from JAQ Candles

Thank you for an amazing review, Cheryl!

Rated 5 out of 5 stars

Gorgeous candle

I have to say when I received my candle, I was amazed how lovely it was packaged and the quality. It really felt like a little luxury! I went for the Cherry Blossom & Peony scent, and it’s absolutely perfect for me. I will definitely be recommending family and friends. Many thanks.

April 19, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such a lovely review!

Rated 5 out of 5 stars

Wow!

Wow! This is one of the best candles I’ve ever had ! The scent is so strong and fills the room ! I love the way the candle lights up my little corner in the living room to make a cosy vibe ! Delivery was so quick and the customer service is just exceptional! Would recommend to anyone wanting a stunning candle❤️

April 22, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for such an amazing review!

Rated 5 out of 5 stars

I was a lucky winner from a competition…

I was a lucky winner from a competition they held on instagram and wow what a great win it was! The candle itself is absolutely stunning, the scent is amazing I choose fresh linen and it was perfect! It came packaged well and fast delivery! The box it come in was beautiful! Over all fantastic!

April 3, 2024
Unprompted review
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Reply from JAQ Candles

Thank you so much for the kindest review, Sandra!

Rated 5 out of 5 stars

Stunning Candle swas so impressed with the beautiful…

I was so impressed with the beautiful packaging and quality of the candle! Not only was the colour so vibrant and pretty, the scent was devine filling the room with my favourite scent!! Thank you JAQ Candles I will definitely be purchasing again!!

March 8, 2024
Unprompted review
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Reply from JAQ Candles

Thank you, Julie! This is so kind of you :)

Rated 5 out of 5 stars

Such a lovely candle

Such a lovely candle, beautifully presented and it smells gorgeous. I’d highly recommend this brand

February 9, 2024
Unprompted review
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Reply from JAQ Candles

Thank you for an amazing review, Louise.

Rated 5 out of 5 stars

Excellent quality candles with an…

Excellent quality candles with an amazing smell which really lasts (even after the candle has been blow out!). The Christmas spice scent is completely heavenly - very warming and homely. I also love the design and the way the flame lights up the frosted blue glass.

November 19, 2023
Unprompted review
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Reply from JAQ Candles

Thank you so much for an amazing review! :)

Rated 5 out of 5 stars

Lovely customer service and fantastic…

Lovely customer service and fantastic smelling candle, will definitely be ordering again :-), super lovely packaging too! The little touches

November 18, 2023
Unprompted review
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Reply from JAQ Candles

Thank you Laura for such a lovely review :)

Rated 5 out of 5 stars

JAQ Lavender and Camomile Candle

I chose the lavender and camomile candle. It had a strong and intoxicating scent, really beautiful even before burning it! The presentation of the candle was also packaged in a stylish navy box and tied with a ribbon. This is a very good quality product that makes a wonderful gift.

October 14, 2023
Unprompted review
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Reply from JAQ Candles

Hi Jennifer,

Thanks so much for such a lovely review. We are so glad you liked the candle. :)

Rated 5 out of 5 stars

Beautiful looking candles that smell absolutely AMAZING

I tried the vanilla scent and the cherry blossom scent and I have to say these candles from JAQ candles have quickly become my favourites! I lit them up during gatherings and I got so many compliments!! The sillage is absolutely stunning I was super impressed by how well the fragrances lingered in the air. The packaging is so pretty as well, they will make amazing Christmas gifts for my friends and family!

October 8, 2023
Unprompted review
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Reply from JAQ Candles

Hi Salma,

Thanks so much for this amazing review! We're so happy that you loved the candle! Looking forward to hearing from you soon :)

Rated 5 out of 5 stars

Excellent candle!

Excellent candle with such a unique smell. I could smell it before I even got it out the box. Was very excited to use it so I can buy and try more scents! Highly recommended.

August 22, 2023
Unprompted review
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Reply from JAQ Candles

Hi Becca,

Thank you so much for this amazing review! Hope to hear from you soon :)

Rated 5 out of 5 stars

CHERRY BLOSSOMS AND PEONY CANDLE

If you are looking for a luxury gift there's no better place than JAQ CANDLES.This family run business is committed to providing sustainably sourced soy wax candles that burn cleaner, last longer and have a smaller carbon footprint than traditional paraffin wax candles I've just lit my absolutely Exquisite gift that I received from JAQ CANDLES I chose the cherry blossoms and peony fragranced Candle and what can I say but Wow Wow Wow the aroma of this exquisite candle filled my living room with the most devine scent and I absolutely love love love it I could even smell the gorgeous aroma from the candle even before I opened the box The box comes with a beautiful hand tied bow which would make the most perfect gift for a family member or a friend for any occasion so if you are looking for a luxury gift for yourself or a loved one head on over to JAQ CANDLES and share some love for this lovely small business as there products are truly breathtaking and the service I received was exceptional

August 18, 2023
Unprompted review
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Reply from JAQ Candles

Hi Mandy,

Thank you so much for this exceptionally, amazing review! This is so so appreciated by us all at JAQ Candles

Rated 5 out of 5 stars

Wow what a beautiful candle

Wow what a beautiful candle! Gorgeous smell. Highly recommend!

August 16, 2023
Unprompted review
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Reply from JAQ Candles

Thanks so much for the lovely review, Wendy! This has made our day! :)

Rated 5 out of 5 stars

Lavender & Chamomile

Gorgeous luxury candle in a beautiful gift box. The Lavender & Chamomile smells amazing & has a long lasting fresh fragrance.

March 16, 2023
Unprompted review
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Reply from JAQ Candles

Hi Helen, thank you so much for leaving these kind words. Glad you liked the candle. :)

Rated 5 out of 5 stars

Absolutely love my Sweet Mint &…

Absolutely love my Sweet Mint & Eucalyptus candle!!
The smell is gorgeous and leaves the room smelling amazing even after you blow it out! The packaging is also a 10/10 I cant wait to try out more.

February 7, 2023
Unprompted review
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Reply from JAQ Candles

Hi Macy,

Thank you for the lovely review. Glad you loved the candle. Looking forward to hearing from you!

Rated 5 out of 5 stars

Sweet mint & eucalyptus for the sun!

Received my candle quickly! Lovely packaging and attention to detail. Sweet mint and eucalyptus smelled amazing - need to try the others

February 4, 2023
Unprompted review
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Reply from JAQ Candles

Hi Gabrielle,

Thank you so much for the kind words! We look forward to hearing from you :)

Rated 5 out of 5 stars

LOVE LOVE LOVE the fresh linen!

I purchased the Fresh Linen candle and I absolutely love it! The smell is amazing; the scent fills the room! The candle looks so expensive. I have particularly loved lighting it when having a bath. Will definitely be purchasing another!

January 29, 2023
Unprompted review
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Reply from JAQ Candles

Hi Amy,

Thank so much! Glad you loved the candle. Looking forward to hearing from you soon! :)

Rated 5 out of 5 stars

Vanilla Wow

Vanilla. When I received my vanilla candle I was amazed by the packaging it was in a beautiful box.did not want to throw away the packaging the smell was amazing just how vanilla should smell. The smell still linger on in the room when not lit.would highly recommend will be buying lots more Renna

December 5, 2022
Unprompted review
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Reply from JAQ Candles

Hi Renna,

This is so nice! Thank you for an amazing review. :)

Rated 5 out of 5 stars

Lavender & Chamomile

Gorgeous smell and reasonably priced. I liked it a lot!

January 12, 2023
Unprompted review
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Reply from JAQ Candles

Hi Alice,

Thank you for the review. Glad you liked the candle :)

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