Jarder Reviews 

674
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality and reliability of the items. Customers frequently praise the fast delivery service, noting that orders arrive promptly and packaging is secure. Consumers find that the outdoor cleaning solutions work wonderfully on driveways, patios, and roofs with minimal effort. Some reviewers were not happy with the product effectiveness, mentioning that certain treatments required multiple applications or failed to kill stubborn weeds. A few other people also felt that the coverage estimates were inaccurate, meaning they had to purchase extra bottles to complete their entire garden project.

What people talk about most

Product

Customers expressed great satisfaction with the product, reporting that it effectively removes moss, algae,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the very quick shipping times,... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction with how... See more

Order

Users describe positive interactions with order processes, highlighting very fast delivery times and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast, efficient, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user of Jarder Heavy Duty Patio Cleaner and couldn't be more impressed. Used on block paved drive and stone patio with spectacular results on both. Have already re-ordered ready for further... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Jarder multiple times this year-website/ timeliness/ quality of products has been first class. I have also made recommendations to friends and used the products on friends lawns... See more

Company replied

Rated 5 out of 5 stars

An excellent product. Successfully removes algae and moss from our extensive patio. The latest order is for the Autumn treatment which keeps the paving clean all winter and into the Spring. Great v... See more

Company replied

Rated 5 out of 5 stars

Having replaced my entire roof just over two years ago, the first blooms of algal growth were starting to appear. I intend to use a spray inhibitor at regular intervals to maintain the appearance of m... See more

Company replied



Company details

  1. Garden Furniture Shop

Written by the company

Make the most of your your garden & patio with Jarder Garden Furniture & Outdoor Cleaning Solutions. We offer top quality parasols, sun loungers, swing seats, furniture covers, patio cleaners and more. Free & fast delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

674 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(674)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Customer Service

Absolutely fantastic customer service from Emma. Table slightly damaged in transit. Resolved very quickly with minimum of fuss. Thank you

July 13, 2026
Unprompted review
Jarder logo

Reply from Jarder

Great to hear our team have been able to assist and rectify and issues!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The umbrella is perfect for our needs. Poor instruction leaflet but it’s mainly intuitive.

July 7, 2026
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Reply from Jarder

We truly hope you have been able to enjoy your new parasol in the hot weather we've had recently!

Rated 5 out of 5 stars

Absolutely a great product will buy…

Absolutely a great product will buy again if needed. The next day delivery was a waste of time and not sure who was at fault as it took 4 days to arrive.

June 12, 2026
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Reply from Jarder

We are so pleased to hear you are happy with your Jarder product. If you decide to purchase again, please let us know and we will keep an eye on the delivery to ensure this is delivered promptly.

Rated 5 out of 5 stars

Brilliant product

Brilliant product and excellent service. Ordered and items were delivered the following day.
I couldn’t believe how amazing the sandstone cleaner worked! Saves a lot of time and energy rather than using a pressure washer.
Well done Jarder👏👏

June 30, 2026
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Reply from Jarder

Thankyou for your lovely review, we are so pleased to hear our Sandstone cleaner has saved you lots of time cleaning your patio

Rated 5 out of 5 stars

Good product

Good product, very quick delivery. Very pleased.

June 10, 2026
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Reply from Jarder

Thankyou for your lovely review

Rated 1 out of 5 stars

i bought this product to seal my…

i bought this product to seal my driveway but after i used it i found that weds began to reappear and i would think that moss will reappear to as autums comes.not happy with product,sorry.i just received an email from jarder asking me to send pictures of the weeds but unfortunately i took them out when i saw it.

June 10, 2026
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Reply from Jarder

Good afternoon, I am sorry to hear this. Please can you kindly provide images of this so our customer service team can assist you further?
Thankyou

Rated 2 out of 5 stars

Undsatisfactory Experience

I spoke to an employee at your organisation who did not appear to know much about this product or the alternatives. I ordered this one which has turned put to be much larger than I anticipated, but that is not necessarily a bad thing. I ordered it on Thursday afternoon 25 June, "Next Day" delivery was promised on the web site. I did not expect delivery on the Friday but Saturday might have been reasonable. Neither your company nor the delivery company was accessible on the Saturday which I find extraordinary in today's world of commerce. I was able to contact a person at the delivery company on Monday morning and was told to expect delivery for that day sometime between 8am and 6pm!! and they could not be any more precise. Eventually the two packages were dumped on my drive at about 2.00pm without any notification. both packages were damaged but the contents appear to be ok. All in all a rather unsatisfactory experience.

June 29, 2026
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Reply from Jarder

Good afternoon,
I am sorry to hear this.
Our team dispatch all goods the same working day providing the order is placed before 2pm. I can see from our records that you placed your order after 2pm on Thursday 25th June, therefore your order was dispatched on Friday 26th June and delivered the following working day, Monday 29th June. I am sorry the couriers left the goods outside your property and I do hope you have been able to enjoy your new parasol in the lovely weather we've had recently. All negative reviews effect our small business greatly, with this in mind please can I ask you kindly reconsider your 2* review?
Thankyou and kind regards,
FW3

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I got straight through to a person, no bots or endless options, no long hold. Query quickly resolved. How it should be. All round great experience!

June 25, 2026
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Reply from Jarder

Glad to hear we were able to assist when you called our team!

Rated 5 out of 5 stars

Excellent Product.

Excellent product. Easy to follow instructions. Weeds destroyed efficiently. Not used the Patio Cleaner yet. If it is as good as the Weed Killer I will be most satisfied. One clearly happy customer.

June 3, 2026
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Reply from Jarder

Great to hear the weeds have disappeared after using your Jarder product!

Rated 5 out of 5 stars

Good business to deal with

Good and helpful communication, delivery held as I was out on the date proposed.
Parasol works as expected.
Some better, perhaps written instructions would have saved a puzzled phone call.

June 17, 2026
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Reply from Jarder

Thankyou for your review, glad we could help!

Rated 5 out of 5 stars

Very quick process and delivery of my…

Very quick process and delivery of my orders.

I have only bought their Indian Sandstone Cleaner and it actually works and works well & fast.
Why I bought some more after trying it 'blind' so to speak. I will happily buy and use this cleaner again.

June 16, 2026
Jarder logo

Reply from Jarder

Thankyou for your review, it is lovely to hear you are happy with the Sandstone cleaner

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