jawa.gg Reviews 

436
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers had a great experience with this company. Customers consistently find the website user-friendly, making the purchasing process smooth and intuitive for discovering and acquiring products. Many people appreciate the reasonable pricing and the availability of good deals on various computer components and full systems. The products frequently arrive in good condition, are well-packaged, and meet expectations for quality and performance. However, some customers noted concerns regarding pricing, feeling certain items could be found cheaper elsewhere, or that prices were unexpectedly high. A few other people also reported receiving damaged or broken products, or issues with the delivery of their ordered items.

What people talk about most

Product

Reviewers highlight positive aspects of product, often finding great deals and reasonable prices on various... See more

Price

Consumers generally find prices to be reasonable, with many reviewers highlighting good deals on components... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and affordability... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy, fast, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting great experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Over all, my experience has been good... but with almost everything, there's room for improvement. Let's start with the positive. I love that this platform has people who know tech. The site is user f... See more

Rated 5 out of 5 stars

I found Jawa when building my first PC last year. Components were reasonably priced, arrived in a timely manner, and I feel good knowing that they have a chance at another life even after someone else... See more

Rated 5 out of 5 stars

I’ve purchased things from a whole pc to a graphics card and a monitor and every time this site delivers. Every seller I’ve spoken to has been professional and very helpful with any questions. The sit... See more


Company details

  1. Online Marketplace
  2. Used Computer Store

Written by the company

Jawa is the community-driven marketplace for gamers to buy and sell their gear. Get the best price to performance PCs, consoles, and parts on Jawa with excellent buyer and seller protections.


Contact info

4.2

Great

TrustScore 4 out of 5

436 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(436)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Marketplace

As someone who has been selling here frequently for a few months now, it is extremely simple to sell items here. With the integrated shipping labels automatically given to you once sold makes it a piece of cake!

And yes I have ran into my fair share of problems as no marketplace is perfect. But the support is extremely fast, efficient and helpful!

January 3, 2025
Unprompted review
Rated 4 out of 5 stars

Simple selling process

I opted to sell a GPU directly to jawa rather than sell P2P, and it worked smoothly, though it seems the process is pretty manual at the moment -- there aren't any status e-mails for when the payment is meant to be processed or when waiting to get a shipping label, so you're sort of in the dark and if something does go wrong I don't have as much confidence it'd be easy to figure things out.

December 17, 2024
Unprompted review
Rated 3 out of 5 stars

Seller was great, Jawa wasn’t.

My complaint IS NOT against the seller, Thomas was great. My issue is with Jawa. First I was forced to pay 100 dollars for 3 day shipping, but Jawa paid UPS for 5 day ground shipping. That’s not what I paid for. Secondly, the choice of UPS or USPS. They both suck, and FedEx should be made an option for everyone.

In conclusion, if I’m paying 100 dollars for 3 day shipping, I expect Jawa to pay for 3 day shipping, not a rug pull and making it 5 day shipping to increase profit margins through a lie. Secondly, offer FedEx.

November 24, 2024
jawa.gg logo

Reply from jawa.gg

Hi there - I looked into your order and I see UPS Ground was the selected shipping service - the buyer selects the shipping method at checkout for any Jawa provided labels. Unfortunately, UPS Ground is not a guaranteed service and a "best case delivery by" - the only guaranteed services we offer would be UPS 2-Day.

We are working towards offering alternative shipping options for buyers and sellers and we do apologize for the poor shipping experience or any confusion around shipping timeframes.

Rated 1 out of 5 stars

I was treated unfairly on this website

I was treated unfairly on this website. I sold my unused graphics card on this website. I had tested it before shipping and used a secure package. When the customer received the graphics card, he claimed that the graphics card was broken. I sent an email to jawa official for help but they did not respond. This low-quality website even charged me a 9% handling fee.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

I usually don't write bad reviews but…

I usually don't write bad reviews but this was a very disappointing experience. I bought a computer on this platform that was claimed to be brand new, but I don't think the computer I received was brand new because I found scratches and dust on the exterior of the computer, which didn't look like a brand new one. Also, after booting up the system, it ran very slowly and the system often froze. I will definitely not buy anything on this website again.

November 30, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

Hi Eric - I've reached out to you for your order information so we can find out what happened and address your concerns - please let us know at support@jawa.gg or reply back to Trustpilot!

Rated 1 out of 5 stars

This is a terrible shopping experience

This is a terrible shopping experience. The accessories I bought from this website are not working. I sent an email to the customer service of the website for help, but they did not respond to my request. I feel very helpless. I never buy anythings from this website again

December 5, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

Hi Tony - we've reached out to you for your order information so we can find out what happened and address your concerns - please let us know at support@jawa.gg

Rated 1 out of 5 stars

jawa.gg is a scam website

jawa.gg is a scam website. The computer I bought from here was marked as brand new, but the computer I received was not. I also saw a lot of very old accessories marked as brand new. This is a way to deceive consumers. The customers of the website are also rude and irresponsible. They shirk responsibility when problems arise. They only care about making 9% jawa fees.

December 2, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

Hi Hy Gh - I've reached out to you for your order information so we can find out what happened and address your concerns - please let us know at support@jawa.gg

Rated 4 out of 5 stars

An easy purchase

An easy purchase, clear expectations around testing and response. The only reason it's a 4-star instead of a 5 is slow response to a dispute I opened, and subsequently discovering there is no way for me, as the person who opened the dispute, to close it.

All in all, an excellent purchase experience, though.

November 27, 2024
Rated 5 out of 5 stars

Jawa is SO good

Listen its jawa i have went on this for just a pc place yet its great, great service,great prices,overall good support, 30 day returns, and u can even use affirm to pay later, zero scams, scam free website, overall rating
11/10 (i personally used Andromeda Insights as my seller)

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

I went on and found horrible prices

I went onto this site and found horrible prices worst than ebay and any other site and there is a huge lack of users

October 30, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

Hi there,

I'm sorry you didn't have a good experience on Jawa - we are a community marketplace so sellers have the freedom to list their items at their own prices. Unfortunately, sometimes the good deals go too quickly!

We highly suggest using the "Make Offer" option on listings to see if you can get a better deal - many sellers are happy to accept offers if it gets a sale!

Rated 1 out of 5 stars

Claims to ship worldwide, doesn't.

Claims to ship worldwide, yet I cannot enter my country in shipping and billing addresses.

October 25, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

Hi there,

I apologize for any confusion, but Jawa is currently US only. We do not make any claims to ship worldwide on our site, though some sellers may be willing to ship outside the US if requested - but we don't officially support international sales at this time.

Rated 5 out of 5 stars

Absolutely amazing!

Such a great place to get a PC or components from! Especially their verified sellers! They're very communicative and helpful and their customer protection policy is wonderful!

September 30, 2024
Rated 1 out of 5 stars

Be extremely careful

I wasn’t really thinking too much when I made my first order from Jawa. Few orders were fine but my last one was motherboard that I paid about 180 USD. Since I was away for work, the package arrived and 48h money back guarantee has expired. Once I opened the package, motherboard socket was completely destroyed and unusable. I tried contacting seller but Ofcourse he is denying so I ended up with bricked mb and lost 180 dollars. So be very careful when ordering from this site.

September 29, 2024
Rated 5 out of 5 stars

Reliable place to get pc parts and builds

I heard alot about jawa.gg from lots of youtube creators and ads and when I was looking for a 6800 gpu for price range bit couldn't find it anywhere I checked jawa and bought it. I believe in a few days I received my gpu in perfect condition and works (I say and works because before jawa I had ordered one on ebay and it was just a horrible experience) but overall the customer service/quickness/ and overall experience with jawa.gg is a memorable and unique experience and I'll definitely be returning

September 26, 2024
Rated 5 out of 5 stars

JAWA.gg A++ People, and A+ Business

Ok, so I accepted an offer from Jawa.gg for my Gpu's I was trying to sell, and to say I was nervous would be an egregious understatement. I had anxiety bad, but it was only because I hadn't ever done anything like this before. As a matter of fact I may be wrong but I don't think I have ever heard of another Business, having a program like this. I could be wrong but i just don't ever remember coming across any other offers like this from other businesses, but i digress. I was nervous, and very worried that I may never hear from them again. However, the professional, helpful and reassuring Staff at Jawa.gg (Thanks Ryan) were super nice and very fast to answer any questions I had concerning the procedure. So , it was pretty much painless, and Straight forward. I am 99% comfortable telling anyone that you have nothing to worry about with this company they give good offers and they sell and allow other to sell great PC Parts, and stuff/you will be dealing with a very legitimate and customer focused company, I will not hesitate to do any other kind of transaction with their company. Whether you're buying or selling I am sure they will take care of your questions and concerns and make you feel reassured just like It ended up being doubly so for me.

Thanks again Jawa.gg
Jeff Brink

Keep On Keepin On!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Camper

The whole purchase experience felt professional and safe. The items while not new, looked like new when viewing the ample pictures provided. I bought two Video cards and when they arrived (packaged expertly) they looked even better than the pictures. Super clean and functional as I found once installed.
I don't know what it is, but Jawa just feels cleaner and safer than buying through eBay.

August 28, 2024

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