jawa.gg Reviews 

436
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers had a great experience with this company. Customers consistently find the website user-friendly, making the purchasing process smooth and intuitive for discovering and acquiring products. Many people appreciate the reasonable pricing and the availability of good deals on various computer components and full systems. The products frequently arrive in good condition, are well-packaged, and meet expectations for quality and performance. However, some customers noted concerns regarding pricing, feeling certain items could be found cheaper elsewhere, or that prices were unexpectedly high. A few other people also reported receiving damaged or broken products, or issues with the delivery of their ordered items.

What people talk about most

Product

Reviewers highlight positive aspects of product, often finding great deals and reasonable prices on various... See more

Price

Consumers generally find prices to be reasonable, with many reviewers highlighting good deals on components... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and affordability... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy, fast, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting great experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Over all, my experience has been good... but with almost everything, there's room for improvement. Let's start with the positive. I love that this platform has people who know tech. The site is user f... See more

Rated 5 out of 5 stars

I found Jawa when building my first PC last year. Components were reasonably priced, arrived in a timely manner, and I feel good knowing that they have a chance at another life even after someone else... See more

Rated 5 out of 5 stars

I’ve purchased things from a whole pc to a graphics card and a monitor and every time this site delivers. Every seller I’ve spoken to has been professional and very helpful with any questions. The sit... See more


Company details

  1. Online Marketplace
  2. Used Computer Store

Written by the company

Jawa is the community-driven marketplace for gamers to buy and sell their gear. Get the best price to performance PCs, consoles, and parts on Jawa with excellent buyer and seller protections.


Contact info

4.2

Great

TrustScore 4 out of 5

436 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(436)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Surprisingly Smooth and Legitimate Transaction Experience

I was initially nervous about doing business with Jawa.gg since I had never heard of the site before. However, I decided to take a risk, and I'm glad I did. The experience was smooth, and I was pleasantly surprised by how legitimate the platform is. The transaction with the seller/buyer was seamless, and everything went exactly as expected. I would definitely recommend Jawa.gg to others looking for a reliable marketplace.

July 30, 2024
Rated 5 out of 5 stars

What are you waiting for??? Sign up!!!

I've started selling on JAWA this year and I have to say, the experience has been exceptional. JAWA has given me the chance to start a business and be part of a community the has the same values as I do. The level of support the JAWA staff has to offer is out of this world. I would recommend anyone to be a part of this great community. I look forward to selling all of my prebuilds and PC parts, exclusively, on JAWA because not only is it extremely easy to do, but it goes to people who are like-minded and effortless to commune with. If I could give this review a 6 out of 5 stars, I would! -Bill from BILLT PC LLC

August 13, 2024
Unprompted review
Rated 4 out of 5 stars

good experience

So far a good experience, ordered an old GTX 460 just to be a display adapter for my server, easy process to order and mobile interface was decent
Shipping was insanely fast expesially for free. Product functions as intended. Only bad things is one of their "verified and official" sellers is selling those crappy little gameboy ripoffs selling with "300 games" of roms.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

10/10, I would like to see a Australian version since I am Australian. But judging on everything I've seen, I would reccomend this website for anyone in the US. Really good second hand products, and good pre-built products. I like how easy the user experience is to find and get products.

August 3, 2024
Unprompted review
Rated 2 out of 5 stars

Poor Planning

Partnered with LTT without having resources to handle the new incoming traffic so the site was all but inoperable for a couple days. Very poor planning Jawa. Also, buyers need more than 2 days after receiving an item to test it for the Jawa "guarantee".

July 27, 2024
jawa.gg logo

Reply from jawa.gg

Hi! In addition to the Jawa guarantee, sellers can select to offer longer return windows. The site downtime was due to a network error with our hosting service. While we planned for all the things in our control, that one unfortunately was not. Thanks for checking us out though!

Rated 5 out of 5 stars

performance, for less

I'm currrently upgrading my E15 Gen 2 thinkpad, i had 2,732 total price, with jawa, i was able to find the same specs for less and now my upgrade is 1,846 only!

July 25, 2024
Unprompted review
jawa.gg logo

Reply from jawa.gg

That's what we're here for!!! Thanks for sharing

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Like the options and the sites easy to navigate.

June 26, 2024
jawa.gg logo

Reply from jawa.gg

Hi there! We really appreciate the feedback on the site design!

Rated 2 out of 5 stars

if you bother them enough they will do something

Terrible customer service PC arrived broken and needed to be fixed since the inside of the PC had no Protection. Edit after about a month of back and forth and getting experts to look at the PC and send the quotes to Jawa they refunded me the amount for the repair

June 30, 2024
jawa.gg logo

Reply from jawa.gg

Hi MrQureshi - I was able to find your support ticket and see that we have offered to pay for any required repairs but received no response - please reply back so we can help resolve this issue and get your PC working properly!

Rated 5 out of 5 stars

Very easy to make a purchase on here…

Very easy to make a purchase on here even though i prefer to use paypal. I have only made one purchase so far but the seller was very professional about packaging and shipping quickly

June 24, 2024
jawa.gg logo

Reply from jawa.gg

Love to hear it - thanks for sharing!

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