I went to Jawa jewelry yesterday and looked at a ring, and they told me that it was a natural diamond, not Lab Grown. I had a piece of jewelry that I thought about trading, and he asked me to bring it... See more
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Before Jawa Jewelers, I was dealing with Palm Beach. Everything was a complete & total nightmare, especially customer service. They still haven't refunded me. Anyway, Jawa Jewelry not only has great a... See more
Service on my initial purchase and cancellation due to changing my mind was polite, professional, and immediate. I finally decided a couple of weeks later, I could not decide on milimeter width, I pu... See more
I love how fast I received my 2 separate purchases. After I paid and made my order both orders came to me in 2 days. This was pleasing. The packages were done correctly so my jewelry would not get da... See more
Company details
Written by the company
Jawa Jewelers is a registered and licensed American based company which deals in Gold, Diamond, Silver and related fashion jewelry including all kinds and styles of chains, pendants, bracelets, watches, earrings, studs and rings for men and women.. We have a worldwide clientele and have thousands of satisfied customers from all around the world.
Contact info
Independence Center Drive, 64057, Independence, United States
- 1-800-711-0328
- info@jawajewelers.com
- jawajewelers.com
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Hasn’t replied to negative reviews
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The necklace was incredible
The necklace was incredible. I get positive comments everytime I step out of the house with it on. Quality is beautiful and I am loving it.
The chain I ordered is as lovely and…
The chain I ordered is as lovely and sparkley as ever! The shipment was quick and arrived without any damage. The length of the chain was as described, however, the gram weight was not as much as described on the website!
Want respond
Terrible customer service want call back or email back but the chain is good quality and real gold
Shipment was fast and I appreciate that…
Shipment was fast and I appreciate that and I absolutely love my bracelet.They are my favorite go to jewelry store now ! Thank You
All I can say is wow
All I can say is wow! I’m so happy I chose to buy my chain from Jawa! I will definitely buy from them again!
Chain broke after one week without…
Chain broke after one week without reason (no force or tension). Called and emailed to report many times but no response at all from Jawa. Poor quality and poor service.
I ordered a sterling silver necklace as…
The expess shipping took over a week but I do love the figaro chain!
Not what I expected
I didn’t realize that the bracelet I ordered isn’t solid gold, but brass plated in gold. I generally do not order fake jewelry as it doesn’t tend to last long. And it’s not filled with diamonds, some of it seems to be filled with metal dots. Not nearly as sparkly as pictured. Not too happy with my purchase to be honest.
Poor customer Service
Place an order a week ago, sent 2 emails and Nobody has reach out to me. Don’t have a tracking number yet and been calling the phone and nobody answers. I’m starting to believe this is a scam and I want my money back.
I asked you to get In touch with me…
I asked you to get In touch with me before you shipped it because I wanted to change the length.
Bottom line is you get what you pay for
i love it
i love it. i just thought they would be smooth plain balls.
but i love it anyway…
Quality product and phenomenal customer…
Quality product and phenomenal customer service!
I ordered a 8mm gold rope chain from…good customer service!
I ordered a 8mm gold rope chain from Jawa Jewelers. Once receiving the chain I realized it wasn’t what I had expected. I sent it back the following day. About a week later I was refunded my money. Good customer service!
Very fine jewelry
Very fine jewelry. Well satisfied with my purchases. Very good prices.
I give 5 stars ⭐️ I love it
Fast and orderly purchase
Fast and orderly purchase. Will continue to do business in the future. Fast shipping
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